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lampandlight.co.ukReviews

: 7,136Excellent

4.62

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certified since: 10/12/2013
updated on: 25/06/2022
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certified since: 10/12/2013
updated on: 25/06/2022
lampandlight.co.uk is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At lampandlight.co.uk, you can use the guarantee from Trusted Shops and protect up to £2,500. Find out more

Reviews for lampandlight.co.uk

2,916 verified reviews in the last 12 months

7,136 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


6 months ago
I was looking 2 x mother and child lights for my sunroom and found Lamp and Light site on the net. 75% reviews were 5 star but a number were very poor and on the face of things very disconcerting. However as I read through them I was amazed at how petty most were, ‘ I didn’t know they were not an English based company’, ‘my package was damaged in transit’, ‘I had difficulty fitting the electrical adapter’ etc. I was astounded by how childish these reviews were. Now don’t get me wrong, bad service and/or product will get me on top of my soap box shouting it to everyone. But then again credit where credit is due. I ordered my 2 lamps and had them within 3 days. They arrived in excellent condition and I had them erected in about 10 minutes each. No real issues for anyone with more than 2 brain cells. The light and effect they give is absolutely excellent. My bonus was I got them in their sale. I am very satisfied and would have no issues ordering from them again, or recommending them to family and friends.
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the most relevant critical review


5 months ago
We received a text that our order was left "in a safe place with a card" describing where to find it. However, when we returned home, there was no package, nor card left through our mail slot. We live on a pedestrian lane with no stoop, steps or yard. There's no sidewalk. It's just the street and our door. If a package was left in front of our door, that's not safe at all. Anyone could pick it up and take it. There was no card or message saying where the package had been left. Only a day later did someone on the street come to our door and say they noticed our package had been sitting outside unattended and they took it to their house for safe keeping. This isn't acceptable at all. The base of the lamp is scuffed, the globe is dirty and has glass bubbles in it. It's too expensive for a delicate product like that to be in that condition, left unattended, and no communication as to where it is. Please give us an explanation of what we can do to get a better quality product and how to rectify our experience with this order. My best-
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Reviews for lampandlight.co.uk

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(332)
(97)
 Verified review
3 months ago
Service was good but the bulbs didn't work for some reason, probably an error on my part
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 Verified review
3 months ago
There was a part missing and I am still waiting for a reply from customer services
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 Verified review
3 months ago
Unfortunately the packaging it was poor because the bulbs arrived in pieces.
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3 months ago
Ok for the price but it doesn't stand straight without support
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3 months ago
In was trying to purchase a Daylight lamp NOT warm white
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4 months ago
I particularly liked the product presentation and handling. It was properly and efficiently done. You Could have been better at regular communication and update with me without waiting for me to chase after you. That was not pleasant.
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 Verified review
4 months ago
The Diva lamp arrived damaged and I was pleased that this firm agreed to refund the purchase price without quibble. The item should have been properly inspected before despatch and should not have been sent out in its condition.
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 Verified review
4 months ago
Generally happy. Good delivery time. Slight difficulty with assembly of light fitting - perhaps could be simplified? Also an adapter supplied for plug rather than full British compliant plug fitted
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4 months ago
Whilst I have footed the lamps the plastic covers are so flimsy that they are bowed shame really ruins a good product the main light switch even over rides the remote!
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4 months ago
Good range of lights available. Delivery could be quicker and the package was left outside the property in a non-secure location.
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4 months ago
Light fitting is great, the fixings are awful. The bracket cant take the weight & the screws are well, throw them in the bin.
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4 months ago
I liked that I can spoke and discuss issues with a person. I also liked issues get resolved reasonably quickly.
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4 months ago
Some missing parts. I have emailed the company and await their response, but the lamp is great
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4 months ago
Good design of lights, well made, easy to fit and lively to look at. Good delivery.
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4 months ago
I think the brightness of the light could be a bit stronger.
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4 months ago
Very unique floor lamp with Huge shade and gold leaf effect
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4 months ago
Delivery was on time and product well packed
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4 months ago
quick delivery, too much follow up emails
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4 months ago
Good communication, delivery on time.
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 Verified review
4 months ago
loved the quick delivery
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