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lampandlight.co.ukReviews

: 7,136Excellent

4.62

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certified since: 10/12/2013
updated on: 25/06/2022
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certified since: 10/12/2013
updated on: 25/06/2022
lampandlight.co.uk is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At lampandlight.co.uk, you can use the guarantee from Trusted Shops and protect up to £2,500. Find out more

Reviews for lampandlight.co.uk

2,916 verified reviews in the last 12 months

7,136 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


6 months ago
I was looking 2 x mother and child lights for my sunroom and found Lamp and Light site on the net. 75% reviews were 5 star but a number were very poor and on the face of things very disconcerting. However as I read through them I was amazed at how petty most were, ‘ I didn’t know they were not an English based company’, ‘my package was damaged in transit’, ‘I had difficulty fitting the electrical adapter’ etc. I was astounded by how childish these reviews were. Now don’t get me wrong, bad service and/or product will get me on top of my soap box shouting it to everyone. But then again credit where credit is due. I ordered my 2 lamps and had them within 3 days. They arrived in excellent condition and I had them erected in about 10 minutes each. No real issues for anyone with more than 2 brain cells. The light and effect they give is absolutely excellent. My bonus was I got them in their sale. I am very satisfied and would have no issues ordering from them again, or recommending them to family and friends.
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the most relevant critical review


5 months ago
We received a text that our order was left "in a safe place with a card" describing where to find it. However, when we returned home, there was no package, nor card left through our mail slot. We live on a pedestrian lane with no stoop, steps or yard. There's no sidewalk. It's just the street and our door. If a package was left in front of our door, that's not safe at all. Anyone could pick it up and take it. There was no card or message saying where the package had been left. Only a day later did someone on the street come to our door and say they noticed our package had been sitting outside unattended and they took it to their house for safe keeping. This isn't acceptable at all. The base of the lamp is scuffed, the globe is dirty and has glass bubbles in it. It's too expensive for a delicate product like that to be in that condition, left unattended, and no communication as to where it is. Please give us an explanation of what we can do to get a better quality product and how to rectify our experience with this order. My best-
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Reviews for lampandlight.co.uk

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(97)
 Verified review
3 months ago
Love my 3 lamps great quality & value for money the only reason I didn’t give 5* was due to 2 of them arriving with no uk plug connector
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 Verified review
3 months ago
Good product, just what we were looking for. Delivery was very good. Not put up yet as still decorating.
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 Verified review
3 months ago
Needed to return items only due to the wrong colour, customstomer service very helpful.
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 Verified review
3 months ago
Great product, good price,. Kept informed of delivery and lamp arrived well wrapped
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 Verified review
3 months ago
Delivery took longer than I expected, but goods were fine.
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 Verified review
3 months ago
Always good products and delivery is quick. Thank you
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 Verified review
3 months ago
Product looks good and great delivery service
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 Verified review
3 months ago
Exactly as expected and perfect for our needs
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3 months ago
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3 months ago
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3 months ago
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3 months ago
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3 months ago
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3 months ago
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3 months ago
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3 months ago
I love the aesthetics of the lamp - simple in design and colour (black was what I choose) and the design itself does not take up much space. The turn on button is a floor push button which I like but I found the cord to be a bit too long so be sure to tie back the access cord to prevent accident. The order also came with a light bulb which is super bright which is good if you do not look at it directly and really great for reading. However assembling it was not easy and I almost gave up on it but eventually got it sorted. I was surprised as to how heavy the base of the lamp was so much so I did not bother sticking the final bit. See attached photos. I did not take a photo for the base because cannot be bothered moving the shelve that is place before the stand.
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3 months ago
I was advised the order would be dispatched same day if order placed by 9pm. My order was placed at 6pm 30.03.2022 and did not get dispatched until the following afternoon 31.03.2022. Then not received at Yodel until 04.03.2022 and ultimately delivered 05.03.2022. Rather frustrating as we were on a tight deadline and communication was poor. Yodel confirmed delivery on the porch but not photo to confirm. Thankfully our builder confirm they received a parcel.
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3 months ago
Build quality of the product is lacking. Unit came out of the box with scratches to the underside. Surprised to see three bulbs in the main box not protected for transit. Price is cheap
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3 months ago
The lamp is very pretty and gives good light. Putting in a bulb is though really tricky/hard, because of the way it's designed. Also, the plug us extremely shabby very loose.
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3 months ago
Ordered 2 lamps and one was broken in the box. Notified them, with a photo; but no response!
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