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lampandlight.co.ukReviews

: 7,136Excellent

4.62

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certified since: 10/12/2013
updated on: 25/06/2022
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certified since: 10/12/2013
updated on: 25/06/2022
lampandlight.co.uk is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At lampandlight.co.uk, you can use the guarantee from Trusted Shops and protect up to £2,500. Find out more

Reviews for lampandlight.co.uk

2,916 verified reviews in the last 12 months

7,136 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


6 months ago
I was looking 2 x mother and child lights for my sunroom and found Lamp and Light site on the net. 75% reviews were 5 star but a number were very poor and on the face of things very disconcerting. However as I read through them I was amazed at how petty most were, ‘ I didn’t know they were not an English based company’, ‘my package was damaged in transit’, ‘I had difficulty fitting the electrical adapter’ etc. I was astounded by how childish these reviews were. Now don’t get me wrong, bad service and/or product will get me on top of my soap box shouting it to everyone. But then again credit where credit is due. I ordered my 2 lamps and had them within 3 days. They arrived in excellent condition and I had them erected in about 10 minutes each. No real issues for anyone with more than 2 brain cells. The light and effect they give is absolutely excellent. My bonus was I got them in their sale. I am very satisfied and would have no issues ordering from them again, or recommending them to family and friends.
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the most relevant critical review


5 months ago
We received a text that our order was left "in a safe place with a card" describing where to find it. However, when we returned home, there was no package, nor card left through our mail slot. We live on a pedestrian lane with no stoop, steps or yard. There's no sidewalk. It's just the street and our door. If a package was left in front of our door, that's not safe at all. Anyone could pick it up and take it. There was no card or message saying where the package had been left. Only a day later did someone on the street come to our door and say they noticed our package had been sitting outside unattended and they took it to their house for safe keeping. This isn't acceptable at all. The base of the lamp is scuffed, the globe is dirty and has glass bubbles in it. It's too expensive for a delicate product like that to be in that condition, left unattended, and no communication as to where it is. Please give us an explanation of what we can do to get a better quality product and how to rectify our experience with this order. My best-
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Reviews for lampandlight.co.uk

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(97)
 Verified review
2 months ago
Product pretty good, they lose a Star because of the delivery service (Yodel) which was awful.
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2 months ago
A few issues assembling the lamp, easier with 2 people. Pleased with it once set up.
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1 month ago
Good delivery time and well packaged. Bit of a fiddle with assembly.
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1 month ago 
Great quality not yet fitted so hope there are no problems.
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1 month ago
Lamp arrived damaged but refund was timely
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2 months ago
Good delivery
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1 month ago
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1 month ago
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1 month ago
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1 month ago
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2 months ago
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2 months ago
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1 month ago
Didn't realise the order came in 2 separate parts each delivered on different days...confusing and surely.a more expensive way of doing things. Probably my fault but didn't realise it came with a 2 pin plug rather than UK plug otherwise great product as like the adjustable features
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2 months ago
Delivery was good, instructions ok but the initial upright was very difficult to screw into the female upright, the threads were not matched and it took over 1 hour to get it in. It’s done now and my Wife loves it.
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2 months ago
The lamp arrived scratched internally, and Yodel left the package in plain view on my door step even though there was a steel lock box right infront for parcels.
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1 month ago
You sent email saying item dispatched....item tracking number not received by courier as you use 2 different courier services. Explain this better .
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3 months ago
Ordered the brass colour and it is lovely. Both the reading light and uplighter are independent of each other and have their own switch and both are dimmable separately. They come with the bulbs already installed and are NOT replaceable. The whole lamp is unobtrusive and slim so fits in a small space. Plug comes as 2-pin as standard but company includes a 3-pin adapter. This lamp is exactly what we wanted. Marked down a star as quite fiddly to put together and instructions could be better! You do not need any tools to put together.
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3 months ago
Product arrived sooner than expected which is good but yodel left the box unattended on my doorstep!!!! Not the safest place!! I love the design of the lights I bought and am very happy but have yet to have them fitted and see them working. I would have awarded 5 stars if a) I know they work and b)the delivery company had"t been so sloppy!
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3 months ago
The product itself was really good. I bought a marble base for an arc floor lamp and im very pleased with it. Its beautiful in fact. It did take a long time to be delivered tho. But customer service was fast and helpful. I can recommend this company and woul d order from them again.
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 Verified review
3 months ago
Nothing wrong with the price or the service just disappointed with our choice. The web image looks a darker copper colour. The lamp is much lighter than we expected. Does really suit the room we bought it for.
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