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Top positive review
25 Dec 2023
Verified review
I've not used lampandlight.co.uk before but as I was looking for something specific for my home I found them via a search of the internet. I found exactly what I needed and was pleased that the price offered was not ridiculously high as I had seen by other sellers.
Finding stuff and adding to my basket was very easy to do. The checkout process was also very straight forward and all without an app and done on a mobile phone.
With Christmas on its way I was informed delivery would be in the new year, not an issue as this was for home and not seen as a Christmas gift, however all was delivered very quickly.
Packaging was well designed with a seperate box, padded, for the marble base.The only damage I found was a small chip in the marble base but decided, that as it was underneath and not able to be seen or touched when the light was in use, to use it as supplied.
Placed an order, received a Yodel tracking number, but they never dispatched the item to the courier. Then a week later they emailed to say "my return has been processed and refund will be sent within three days"... What on earth...? Wasted several hours of my time reviewing and comparing lighting and then simply didn't dispatch the order. I'm guessing they're just an intermediary reseller and once they'd taken my money they couldn't source the items below the price they charged me. So they simply wasted time. Take my advice and buy from established retailers. Even if it appears to cost you slightly more the reality is you risk not getting the items from a place like this so you end up buying from the reputable place, you suffer an unnecessary delay and you waste hours of your life.
Unfortunately there was an error with the system when I placed my order so delivery took a while and I had to send an email to chase my order. However once resolved my light was sent quickly and I absolutely love it!
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24 May 2023
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Reliable order and delivery service
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24 May 2023
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24 May 2023
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Fantastic product at an incredible price, fast delivery, well packaged
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22 May 2023
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22 May 2023
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Order arrived as specified, on time and complete
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22 May 2023
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22 May 2023
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All good
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22 May 2023
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Very quick delivery, and the product looks really good (not used or tested yet).
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22 May 2023
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My ceiling lights were packaged very well.I was kept informed of there progress getting to me.
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22 May 2023
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22 May 2023
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Light fitting arrived scratched. After a few emails, a new fitting was dispatched. Great customer service.
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21 May 2023
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Product as described. Looks good and delivered quickly. Regular updates on the progress of the order.
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21 May 2023
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Fantastic customer service. Problem solved immediately, no hassle. Friendly and helpful customer service staff
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21 May 2023
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Spot lights arrived well packaged and look exactly as picture on Web site. Really pleased they look lovely
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20 May 2023
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Nice lamp but assemble from the top down
There wasn't a fragile sign on the packaging so we were very concerned that the glass might be broken, but thankfully not
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20 May 2023
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Excellent product. Delivery on time. Will buy more. 100% recommendations!
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19 May 2023
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They were very easy to contact and very helpful. I haven't assembled the lights yet so not sure of their quality but fingers crossed.
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