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Top positive review
25 Dec 2023
Verified review
I've not used lampandlight.co.uk before but as I was looking for something specific for my home I found them via a search of the internet. I found exactly what I needed and was pleased that the price offered was not ridiculously high as I had seen by other sellers.
Finding stuff and adding to my basket was very easy to do. The checkout process was also very straight forward and all without an app and done on a mobile phone.
With Christmas on its way I was informed delivery would be in the new year, not an issue as this was for home and not seen as a Christmas gift, however all was delivered very quickly.
Packaging was well designed with a seperate box, padded, for the marble base.The only damage I found was a small chip in the marble base but decided, that as it was underneath and not able to be seen or touched when the light was in use, to use it as supplied.
Placed an order, received a Yodel tracking number, but they never dispatched the item to the courier. Then a week later they emailed to say "my return has been processed and refund will be sent within three days"... What on earth...? Wasted several hours of my time reviewing and comparing lighting and then simply didn't dispatch the order. I'm guessing they're just an intermediary reseller and once they'd taken my money they couldn't source the items below the price they charged me. So they simply wasted time. Take my advice and buy from established retailers. Even if it appears to cost you slightly more the reality is you risk not getting the items from a place like this so you end up buying from the reputable place, you suffer an unnecessary delay and you waste hours of your life.
The product was excellent and easily installed. The web-site was clear and concise, very professional. The delivery was exactly as expected, and when expected. I will certainly use this company again.
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7 Jun 2023
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Very quick delivery, faster than expected.
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6 Jun 2023
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Easy to order with lots of choice, good quality product and as described, well packaged and arrived on time.
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6 Jun 2023
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6 Jun 2023
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A vast range of lighting, I found exactly what I wanted and very good value. Would not hesitate to recommend.
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5 Jun 2023
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Quality of goods are excellent and kept me informed of dispatch delivery etc , answered my small query by email promptly
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3 Jun 2023
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Love these lights .. and service was fantastic.
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3 Jun 2023
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3 Jun 2023
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2 Jun 2023
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Havnt received it yet
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1 Jun 2023
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good service
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1 Jun 2023
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30 May 2023
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Deals with issues quickly
Had an issue with an item. Dealt with by them promptly and no hassle.
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28 May 2023
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Order cancelled without any communication. Awaiting refund.
Placed an order, received a Yodel tracking number, but they never dispatched the item to the courier. Then a week later they emailed to say "my return has been processed and refund will be sent within three days"... What on earth...? Wasted several hours of my time reviewing and comparing lighting and then simply didn't dispatch the order. I'm guessing they're just an intermediary reseller and once they'd taken my money they couldn't source the items below the price they charged me. So they simply wasted time. Take my advice and buy from established retailers. Even if it appears to cost you slightly more the reality is you risk not getting the items from a place like this so you end up buying from the reputable place, you suffer an unnecessary delay and you waste hours of your life.
Bought two lovley outdoor table lamps. Great products and quick delivery.
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27 May 2023
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Good service and communication
Plenty of communication and updates on the status of the order. Even received a separate email with installation instructions which helped to prepare for the item arrived. The item arrived within a few days so very happy with the service overall and the item is of good quality
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