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Top positive review
25 Dec 2023
Verified review
I've not used lampandlight.co.uk before but as I was looking for something specific for my home I found them via a search of the internet. I found exactly what I needed and was pleased that the price offered was not ridiculously high as I had seen by other sellers.
Finding stuff and adding to my basket was very easy to do. The checkout process was also very straight forward and all without an app and done on a mobile phone.
With Christmas on its way I was informed delivery would be in the new year, not an issue as this was for home and not seen as a Christmas gift, however all was delivered very quickly.
Packaging was well designed with a seperate box, padded, for the marble base.The only damage I found was a small chip in the marble base but decided, that as it was underneath and not able to be seen or touched when the light was in use, to use it as supplied.
Placed an order, received a Yodel tracking number, but they never dispatched the item to the courier. Then a week later they emailed to say "my return has been processed and refund will be sent within three days"... What on earth...? Wasted several hours of my time reviewing and comparing lighting and then simply didn't dispatch the order. I'm guessing they're just an intermediary reseller and once they'd taken my money they couldn't source the items below the price they charged me. So they simply wasted time. Take my advice and buy from established retailers. Even if it appears to cost you slightly more the reality is you risk not getting the items from a place like this so you end up buying from the reputable place, you suffer an unnecessary delay and you waste hours of your life.
There is variety of offers with affordable prices (Thank you for that), but I am not satisfied with delivery. My order is still in process of shipping, and it's been 7 days since order was placed. It was stated that if the order was placed until certain hour, it would be delivered the same day. I knew it wasn't possible, because it was Sunday, but I was expecting it within 3-5 working days. Also, it was nowhere stated that the products are coming from foreign country. I would suggest that, since you have your site available in various countries and it's localized, just to put a note that the products are coming from central warehouse, so we do not think that it's scam if we do not receive the order within mention period. Thank you
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12 days ago
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12 days ago
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13 days ago
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2 May 2024
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Easy ordering and good delivery. The lights are very smart and easy to install if a little fiddly. They look great on the outside of our bungalow
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2 May 2024
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Fast delivery, nice items at a good price, very pleased with my purchases.
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2 May 2024
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Really fast delivery
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2 May 2024
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Arrived quickly well packaged , we have not tried the lights yet but they look as described
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