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lampandlight.co.ukReviews

: 7,269Excellent

4.61

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certified since: 10/12/2013
updated on: 07/08/2022
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certified since: 10/12/2013
updated on: 07/08/2022
lampandlight.co.uk is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At lampandlight.co.uk, you can use the guarantee from Trusted Shops and protect up to £2,500. Find out more

Reviews for lampandlight.co.uk

2,784 verified reviews in the last 12 months

7,269 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


7 months ago
I was looking 2 x mother and child lights for my sunroom and found Lamp and Light site on the net. 75% reviews were 5 star but a number were very poor and on the face of things very disconcerting. However as I read through them I was amazed at how petty most were, ‘ I didn’t know they were not an English based company’, ‘my package was damaged in transit’, ‘I had difficulty fitting the electrical adapter’ etc. I was astounded by how childish these reviews were. Now don’t get me wrong, bad service and/or product will get me on top of my soap box shouting it to everyone. But then again credit where credit is due. I ordered my 2 lamps and had them within 3 days. They arrived in excellent condition and I had them erected in about 10 minutes each. No real issues for anyone with more than 2 brain cells. The light and effect they give is absolutely excellent. My bonus was I got them in their sale. I am very satisfied and would have no issues ordering from them again, or recommending them to family and friends.
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the most relevant critical review


7 months ago
We received a text that our order was left "in a safe place with a card" describing where to find it. However, when we returned home, there was no package, nor card left through our mail slot. We live on a pedestrian lane with no stoop, steps or yard. There's no sidewalk. It's just the street and our door. If a package was left in front of our door, that's not safe at all. Anyone could pick it up and take it. There was no card or message saying where the package had been left. Only a day later did someone on the street come to our door and say they noticed our package had been sitting outside unattended and they took it to their house for safe keeping. This isn't acceptable at all. The base of the lamp is scuffed, the globe is dirty and has glass bubbles in it. It's too expensive for a delicate product like that to be in that condition, left unattended, and no communication as to where it is. Please give us an explanation of what we can do to get a better quality product and how to rectify our experience with this order. My best-
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Reviews for lampandlight.co.uk

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(2216)
(99)
 Verified review
Yesterday
Excellent delivery service. I thought the shade on the lamp was going to be more of a blush pink but I love the lamp and this doesn't distract from how unique it is xx
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Yesterday
Had a problem with my first delivery but this was amended and resolved immediately. Very happy with my purchase.
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3 days ago
Quick delivery quality product
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3 days ago
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3 days ago
I asked a question and it was answered quickly and accurately which meant I could complete my purchase! I really wish they carried daylight bulbs as I could have bought the bulbs also if so. Delivery was quick and the fixture looks great although it’s not been put up yet
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4 days ago
prompt delivery. clear installation instruction. the light looks just great as in the website.
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4 days ago
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4 days ago
Great customer service
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5 days ago
Initial order was processed and shipped very rapidly. One of the lights arrived damaged, which I notified them of and sent a picture. They processed a replacement which arrived 2 days later at no extra cost to me. Very happy with the products and the customer support.
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5 days ago
Really good customer service. Very helpful when I rang with some questions about a lamp. Would recommend.
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6 days ago
Great service , quality goods
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6 days ago
Excellent value for money, delivered when stated and kept up to date with emails. The lamp was well packaged and arrived with NO breakages result.
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6 days ago
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7 days ago
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7 days ago
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7 days ago
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7 days ago
Easy to order, quick delivery and great value for money!
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7 days ago
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8 days ago
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8 days ago
Lighting was as required, beautifully to our taste. Only problem was to make a bracket for the ceiling fitting, but other than that excellent. Would purchase as required again with ease.
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