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lampandlight.co.uk
Reviews:

933 reviews in the last 12 months9,911 total reviews  

4.52
Excellent

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Top positive review

25 Dec 2023
 Verified review
I've not used lampandlight.co.uk before but as I was looking for something specific for my home I found them via a search of the internet. I found exactly what I needed and was pleased that the price offered was not ridiculously high as I had seen by other sellers. Finding stuff and adding to my basket was very easy to do. The checkout process was also very straight forward and all without an app and done on a mobile phone. With Christmas on its way I was informed delivery would be in the new year, not an issue as this was for home and not seen as a Christmas gift, however all was delivered very quickly. Packaging was well designed with a seperate box, padded, for the marble base.The only damage I found was a small chip in the marble base but decided, that as it was underneath and not able to be seen or touched when the light was in use, to use it as supplied.

Top negative review

28 May 2023
 Verified review
Placed an order, received a Yodel tracking number, but they never dispatched the item to the courier. Then a week later they emailed to say "my return has been processed and refund will be sent within three days"... What on earth...? Wasted several hours of my time reviewing and comparing lighting and then simply didn't dispatch the order. I'm guessing they're just an intermediary reseller and once they'd taken my money they couldn't source the items below the price they charged me. So they simply wasted time. Take my advice and buy from established retailers. Even if it appears to cost you slightly more the reality is you risk not getting the items from a place like this so you end up buying from the reputable place, you suffer an unnecessary delay and you waste hours of your life.
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Reviews for lampandlight.co.uk

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22 May 2023
 Verified review
Order arrived as specified, on time and complete
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22 May 2023
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21 May 2023
 Verified review
Spot lights arrived well packaged and look exactly as picture on Web site. Really pleased they look lovely
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20 May 2023
 Verified review

Nice lamp but assemble from the top down

There wasn't a fragile sign on the packaging so we were very concerned that the glass might be broken, but thankfully not
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17 May 2023
 Verified review

The ceiling fan is stylish.

The ceiling fan is stylish and, after a bit of fiddling, works well. It’s mostly made of plastic so it’s lighter than you might think. The packaging was good, and it was delivered in good time. The criticisms: The installation instructions are very basic. Luckily I have some idea of how to fit this kind of thing, but some may struggle. The return address. It was delivered quickly, so was obviously sent from inside the UK, but the return address is in the Netherlands!
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15 May 2023
 Verified review
Pleased with my purchase. They also changed the order as I had changed my mind
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8 May 2023
 Verified review
UK Buyers need UK Adapter
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5 May 2023
 Verified review
Outdoor lamps are perfect, just what we were looking for. Would be 5* but unfortunately we got an email saying the package was delivered and to rate the product before we'd even received it, causing a little panic.
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5 May 2023
 Verified review
Delivery was quoted as next day, but took almost a working week!
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3 May 2023
 Verified review
you took my money within a day of me placing the order, but it has now been a week and nothing has arrived.
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2 May 2023
 Verified review
The price was very good and was delivered quickly
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30 Apr 2023
 Verified review

Slow shipping; plug compatibility

Shipping slower than I would expect. Plug is not UK-compatible, and this is not stated clearly.
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30 Apr 2023
 Verified review

UPS a nightmare to deal with to return

Everything was great easy to order etc but I decided to return the items and it turned into a real hassle dealing with UPS. I ended up running back and forth to the drop off point three times with the parcels which are large and heavy boxes because they wouldn't except the parcels without 3 copies of the commercial invoice. It just would have saved a lot of hassle if this instruction was in the email sent with the documents.
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26 Apr 2023
 Verified review

Good website, service but products need to be checked before dispatch

Good website, easy ordering process, quick delivery with good communication. But the light/ fan combo light fitting was slightly bent so that the fan hit the led strip. This as easily fixed with a hairdryer and a weight, but products need to checked before dispatch.
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26 Apr 2023
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24 Apr 2023
 Verified review
Needed to return items but they came in 3 boxes sent only one return label. Emailed but no response.
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22 Apr 2023
 Verified review
I love the look of the lights. However, the glass covers don't fit 100%, and 2 glass covers had marks in the glass. These can be hidden so face away from door.
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20 Apr 2023
 Verified review
Good , easy , satisfied
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