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lampandlight.co.uk
Reviews:

936 reviews in the last 12 months9,922 total reviews  

4.52
Excellent

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Top positive review

25 Dec 2023
 Verified review
I've not used lampandlight.co.uk before but as I was looking for something specific for my home I found them via a search of the internet. I found exactly what I needed and was pleased that the price offered was not ridiculously high as I had seen by other sellers. Finding stuff and adding to my basket was very easy to do. The checkout process was also very straight forward and all without an app and done on a mobile phone. With Christmas on its way I was informed delivery would be in the new year, not an issue as this was for home and not seen as a Christmas gift, however all was delivered very quickly. Packaging was well designed with a seperate box, padded, for the marble base.The only damage I found was a small chip in the marble base but decided, that as it was underneath and not able to be seen or touched when the light was in use, to use it as supplied.

Top negative review

28 May 2023
 Verified review
Placed an order, received a Yodel tracking number, but they never dispatched the item to the courier. Then a week later they emailed to say "my return has been processed and refund will be sent within three days"... What on earth...? Wasted several hours of my time reviewing and comparing lighting and then simply didn't dispatch the order. I'm guessing they're just an intermediary reseller and once they'd taken my money they couldn't source the items below the price they charged me. So they simply wasted time. Take my advice and buy from established retailers. Even if it appears to cost you slightly more the reality is you risk not getting the items from a place like this so you end up buying from the reputable place, you suffer an unnecessary delay and you waste hours of your life.
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Reviews for lampandlight.co.uk

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11 hours ago
 Verified review
thanks
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13 hours ago
 Verified review

Lack of communication and care

I received an email informing me my package would be delivered on the 18th or 19th. As the property it's getting delivered to is empty it's important I know the dates. My husband went to the house today to await the delivery but found it wedged next to bush in front of the house. I checked the tracking and found that it had been delivered on the 16th and I had not been informed. This means my package was out all night and could have water damage as it rained last night. I would not have minded receiving it early if I had been informed.
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5 days ago
 Verified review
Website had difficulty with my address Ladies I spoke with to correct it were helpful and delightful. .
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6 days ago
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6 days ago
 Verified review
The products are great exactly what they describe and are well made. The wall lights were easy to install and are working well. On the minus side the installation instructions are very minimal and no instructions on how to adjust the sensors. On the Web site you have to choose the lamps that go with the product and I got it wrong as it shows a lamp further down the page but you have click on the accessories part which I did after talking with one of lamplight representatives, although I now have 2 lamps which are too large for my lights.
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7 days ago
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10 days ago
 Verified review
One of the bulbs was broken - better packaging?
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12 days ago
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4 Apr 2024
 Verified review
Took ages for delivery that it arrived after I need it and now being charged for returns, if i knew returns would cost £5 I wouldn't have ordered in the first place.
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3 Apr 2024
 Verified review
This was a business purchase that you sent out on a courier that wanted to deliver between 6 and 8 pm. Common sense please guys
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1 Apr 2024
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1 Apr 2024
 Verified review
Nothing wrong with the product - as advertised and expected - but the Yodel courier delivered it to what was blatantly the wrong address, Yodel itself was unhelpful when I complained, and it was only through the kindness of the person who found the parcel on his doorstep in delivering it to us that we received the goods at all.
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28 Mar 2024
 Verified review
Good choice easy to order beautiful light fittings
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27 Mar 2024
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27 Mar 2024
 Verified review

Order not yet received..

Order not yet received so cannot judge. Despatch day still two weeks off.
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20 Mar 2024
 Verified review
More information on it only has a 2 pin plug on it and you have to fit the adapter 3 pin plug on it which is not easy once you worked out how it went And the shade could off been a bit larger as it’s tall lamp
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20 Mar 2024
 Verified review
Nice website, gods range of choices. Delivery was as expected..prompt and fragile things well packaged.
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12 Mar 2024
 Verified review

Quality and reactive

Light fitting matched the photos and description and arrived after a few days. Got conflicting info from carrier when trying to track the parcel. Lampandlight replied very quickly to my inquiry and the parcel arrived the next day.
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11 Mar 2024
 Verified review
Delivery within the expected time frame. Tracking delivery was up to date.
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4 Mar 2024
 Verified review
Easy transaction thank you
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