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lampandlight.co.uk
Reviews:

936 reviews in the last 12 months9,922 total reviews  

4.52
Excellent

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Top positive review

25 Dec 2023
 Verified review
I've not used lampandlight.co.uk before but as I was looking for something specific for my home I found them via a search of the internet. I found exactly what I needed and was pleased that the price offered was not ridiculously high as I had seen by other sellers. Finding stuff and adding to my basket was very easy to do. The checkout process was also very straight forward and all without an app and done on a mobile phone. With Christmas on its way I was informed delivery would be in the new year, not an issue as this was for home and not seen as a Christmas gift, however all was delivered very quickly. Packaging was well designed with a seperate box, padded, for the marble base.The only damage I found was a small chip in the marble base but decided, that as it was underneath and not able to be seen or touched when the light was in use, to use it as supplied.

Top negative review

28 May 2023
 Verified review
Placed an order, received a Yodel tracking number, but they never dispatched the item to the courier. Then a week later they emailed to say "my return has been processed and refund will be sent within three days"... What on earth...? Wasted several hours of my time reviewing and comparing lighting and then simply didn't dispatch the order. I'm guessing they're just an intermediary reseller and once they'd taken my money they couldn't source the items below the price they charged me. So they simply wasted time. Take my advice and buy from established retailers. Even if it appears to cost you slightly more the reality is you risk not getting the items from a place like this so you end up buying from the reputable place, you suffer an unnecessary delay and you waste hours of your life.
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Reviews for lampandlight.co.uk

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3 days ago
 Verified review
I don't have answer, I send mail.
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4 days ago
 Verified review
Awfull experience, there are extra costs for customs, that were not properly communicated. I am requesting refund.
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9 days ago
 Verified review

Still waiting...

I maked one order with 4 articles on March and paid that on one proforma invoice with information that procedure started. I didn't expect that after I have to find spedition company, custom procedure...Instead of joy to have nice new Lights, I have long time work...I also got information that one package arrived on custom and another not, my order is separate in two packages! Disappointed!
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13 days ago
 Verified review
Still waiting for delivery after a week been messed around by them told them I want to cancel and get a refund
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4 Apr 2024
 Verified review
Prevaranti
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3 Apr 2024
 Verified review
This was a business purchase that you sent out on a courier that wanted to deliver between 6 and 8 pm. Common sense please guys
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27 Mar 2024
 Verified review
Fraud company, do not buy!!
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27 Mar 2024
 Verified review

Order not yet received..

Order not yet received so cannot judge. Despatch day still two weeks off.
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23 Mar 2024
 Verified review
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21 Mar 2024
 Verified review
The lights arrived scratched. I sent photographs but no response at all
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20 Mar 2024
 Verified review
More information on it only has a 2 pin plug on it and you have to fit the adapter 3 pin plug on it which is not easy once you worked out how it went And the shade could off been a bit larger as it’s tall lamp
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PH
Pieter H.
Halifax
19 Mar 2024
 Verified review
Consignment was poorly wrapped with inner cartons damaged and boxes open, courier made three attempts to deliver despite having access to property and instuctions to leave in safe place, there is no discount for multiple purchase items as I bought six and supplier has to date still not dealt with issue on previous order.
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16 Mar 2024
 Verified review
Really disappointed in the quality of lighting. The warm white glow has bright white and low white in making the walls look dirty or marked. Very disappointing
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15 Mar 2024
 Verified review
Your customer service is the best , but your product that advertised, is looked to be top of range so when it arrive it not have very good build quality,
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9 Mar 2024
 Verified review
Not honest
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8 Mar 2024
 Verified review
Pay my credit of £400 back into my accopunt as two weeks late
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2 Mar 2024
 Verified review
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1 Mar 2024
 Verified review
Not seen the items as they haven't arrived yet! Cannot give a good review for something that I don't have! Would suggest that despatch is quicker!!
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28 Feb 2024
 Verified review
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21 Feb 2024
 Verified review
The process of sending anything back is flimsy and confusing. And to add to this you have to pay too. I would never have ordered anything if I was aware of this in the first place
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