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Top positive review
25 Dec 2023
Verified review
I've not used lampandlight.co.uk before but as I was looking for something specific for my home I found them via a search of the internet. I found exactly what I needed and was pleased that the price offered was not ridiculously high as I had seen by other sellers.
Finding stuff and adding to my basket was very easy to do. The checkout process was also very straight forward and all without an app and done on a mobile phone.
With Christmas on its way I was informed delivery would be in the new year, not an issue as this was for home and not seen as a Christmas gift, however all was delivered very quickly.
Packaging was well designed with a seperate box, padded, for the marble base.The only damage I found was a small chip in the marble base but decided, that as it was underneath and not able to be seen or touched when the light was in use, to use it as supplied.
Placed an order, received a Yodel tracking number, but they never dispatched the item to the courier. Then a week later they emailed to say "my return has been processed and refund will be sent within three days"... What on earth...? Wasted several hours of my time reviewing and comparing lighting and then simply didn't dispatch the order. I'm guessing they're just an intermediary reseller and once they'd taken my money they couldn't source the items below the price they charged me. So they simply wasted time. Take my advice and buy from established retailers. Even if it appears to cost you slightly more the reality is you risk not getting the items from a place like this so you end up buying from the reputable place, you suffer an unnecessary delay and you waste hours of your life.
Awfull experience, there are extra costs for customs, that were not properly communicated. I am requesting refund.
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9 Apr 2024
Verified review
Still waiting...
I maked one order with 4 articles on March and paid that on one proforma invoice with information that procedure started. I didn't expect that after I have to find spedition company, custom procedure...Instead of joy to have nice new Lights, I have long time work...I also got information that one package arrived on custom and another not, my order is separate in two packages! Disappointed!
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5 Apr 2024
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Still waiting for delivery after a week been messed around by them told them I want to cancel and get a refund
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4 Apr 2024
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Prevaranti
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3 Apr 2024
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This was a business purchase that you sent out on a courier that wanted to deliver between 6 and 8 pm.
Common sense please guys
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27 Mar 2024
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Fraud company, do not buy!!
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27 Mar 2024
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Order not yet received..
Order not yet received so cannot judge. Despatch day still two weeks off.
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23 Mar 2024
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21 Mar 2024
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The lights arrived scratched. I sent photographs but no response at all
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20 Mar 2024
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More information on it only has a 2 pin plug on it and you have to fit the adapter 3 pin plug on it which is not easy once you worked out how it went
And the shade could off been a bit larger as it’s tall lamp
Consignment was poorly wrapped with inner cartons damaged and boxes open, courier made three attempts to deliver despite having access to property and instuctions to leave in safe place, there is no discount for multiple purchase items as I bought six and supplier has to date still not dealt with issue on previous order.
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