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Top positive review
25 Dec 2023
Verified review
I've not used lampandlight.co.uk before but as I was looking for something specific for my home I found them via a search of the internet. I found exactly what I needed and was pleased that the price offered was not ridiculously high as I had seen by other sellers.
Finding stuff and adding to my basket was very easy to do. The checkout process was also very straight forward and all without an app and done on a mobile phone.
With Christmas on its way I was informed delivery would be in the new year, not an issue as this was for home and not seen as a Christmas gift, however all was delivered very quickly.
Packaging was well designed with a seperate box, padded, for the marble base.The only damage I found was a small chip in the marble base but decided, that as it was underneath and not able to be seen or touched when the light was in use, to use it as supplied.
Placed an order, received a Yodel tracking number, but they never dispatched the item to the courier. Then a week later they emailed to say "my return has been processed and refund will be sent within three days"... What on earth...? Wasted several hours of my time reviewing and comparing lighting and then simply didn't dispatch the order. I'm guessing they're just an intermediary reseller and once they'd taken my money they couldn't source the items below the price they charged me. So they simply wasted time. Take my advice and buy from established retailers. Even if it appears to cost you slightly more the reality is you risk not getting the items from a place like this so you end up buying from the reputable place, you suffer an unnecessary delay and you waste hours of your life.
I maked one order with 4 articles on March and paid that on one proforma invoice with information that procedure started. I didn't expect that after I have to find spedition company, custom procedure...Instead of joy to have nice new Lights, I have long time work...I also got information that one package arrived on custom and another not, my order is separate in two packages! Disappointed!
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12 days ago
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Disappointed with goods
Received my parcel which included four leaded glass panels for the lamp holder.One of the leaded lights is cracked and unserviceable.The clips for securing the glass, will not tighten sufficiently to secure the glass.In my opinion the parcel should have been marked as fragile,handle with care.
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4 Apr 2024
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Took ages for delivery that it arrived after I need it and now being charged for returns, if i knew returns would cost £5 I wouldn't have ordered in the first place.
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14 Apr 2024
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Awfull experience, there are extra costs for customs, that were not properly communicated. I am requesting refund.
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5 Apr 2024
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Still waiting for delivery after a week been messed around by them told them I want to cancel and get a refund
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11 days ago
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You are a fraud!
Don't buy from these company!!
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15 Apr 2024
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I don't have answer, I send mail.
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4 Apr 2024
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Prevaranti
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13 days ago
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Item smaller than was thought to be.
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5 days ago
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7 days ago
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7 days ago
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7 days ago
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12 days ago
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17 Mar 2024
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Pretty lamp - price was decent
Lamp is looking good and price was decent. Quality and delivery time was also very good.
Tip for the home page: A recommendation for bulb type good be good. I tried two types and a vintage bulb with color temperature 2200K made the lamp look at it best. With a ‘normal’ energy saver bulb, the lamp isn’t looking that good.
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24 Mar 2024
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Beautiful centrepiece for our living room
This ceiling pendant is stunning in our living room. It was simple to adjust the height and fit to the ceiling.
My favourite purchase in a long time.
Great customer service too when I contacted them about delivery- it took a little longer than expected to arrive but well worth the wait.
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29 Mar 2024
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Overall a good experience
I didn't really know where the business was located, but once I ordered the items were delivered reasonably quickly. The items seem to be good quality and well packaged. If I need more lighting kit then I will definitely give these guys a look.
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26 Mar 2024
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The quality of the product is great. The delivery was quick and within the time they said it would be delivered. Delivery tracking and updates were frequent. The product was accurately represented by the photos online.
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27 Mar 2024
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Excellent product selection and great prices. Fantastic and efficient customer service, the lamp base was broken in transit and lampandlight sent another straight away. Thank you so much, we love our new lamp!
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4 Mar 2024
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10 out of 10
Item was as described arrived on time and the price was very competitive, I would recommend. I will definitely use again as we have just started to renovate our home, 10/10.
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