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lampandlight.co.ukReviews

: 7,167Excellent

4.62

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certified since: 10/12/2013
updated on: 05/07/2022
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certified since: 10/12/2013
updated on: 05/07/2022
lampandlight.co.uk is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At lampandlight.co.uk, you can use the guarantee from Trusted Shops and protect up to £2,500. Find out more

Reviews for lampandlight.co.uk

2,898 verified reviews in the last 12 months

7,167 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


6 months ago
I was looking 2 x mother and child lights for my sunroom and found Lamp and Light site on the net. 75% reviews were 5 star but a number were very poor and on the face of things very disconcerting. However as I read through them I was amazed at how petty most were, ‘ I didn’t know they were not an English based company’, ‘my package was damaged in transit’, ‘I had difficulty fitting the electrical adapter’ etc. I was astounded by how childish these reviews were. Now don’t get me wrong, bad service and/or product will get me on top of my soap box shouting it to everyone. But then again credit where credit is due. I ordered my 2 lamps and had them within 3 days. They arrived in excellent condition and I had them erected in about 10 minutes each. No real issues for anyone with more than 2 brain cells. The light and effect they give is absolutely excellent. My bonus was I got them in their sale. I am very satisfied and would have no issues ordering from them again, or recommending them to family and friends.
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the most relevant critical review


5 months ago
We received a text that our order was left "in a safe place with a card" describing where to find it. However, when we returned home, there was no package, nor card left through our mail slot. We live on a pedestrian lane with no stoop, steps or yard. There's no sidewalk. It's just the street and our door. If a package was left in front of our door, that's not safe at all. Anyone could pick it up and take it. There was no card or message saying where the package had been left. Only a day later did someone on the street come to our door and say they noticed our package had been sitting outside unattended and they took it to their house for safe keeping. This isn't acceptable at all. The base of the lamp is scuffed, the globe is dirty and has glass bubbles in it. It's too expensive for a delicate product like that to be in that condition, left unattended, and no communication as to where it is. Please give us an explanation of what we can do to get a better quality product and how to rectify our experience with this order. My best-
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Reviews for lampandlight.co.uk

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(99)
 Verified review
8 months ago
I thought it would be already built but didnt take long. The lampshade had to be put together and does not quite meet together. It is a metal round frame and you need to wrap shade round it. When i sit on sofa the bulb can be seen and creates a glare
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 Verified review
8 months ago
The instructions in the lamp were not at all easy to follow - just one diagram. No alum key was provided, which was required to attach the lamp head - even though a spanner was provided for the base fixing. Delivery was excellent.
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 Verified review
1 year ago
The lamp is not as bright as we had hoped. However the instruction sheet for assembly is rather inadequate and could do with written instructions alongside the picture. I have not used customer service so cannot rate it.
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Answer by lampandlight.co.uk
11 months ago
Dear Eva, we are happy to offer a full return for refund with us if the brightness of the fitting is not as desired. Please get in touch with us via email if you would like this arranged. Kind Regards, Customer Service Team
 Verified review
8 months ago
Unfortunately it was never highlighted that the lamp had a European fitting and needed an adapter. As we were restricted on space we had to return the lamp.More detail needs to be shown on your website!!
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 Verified review
11 months ago
Delivery was good , however product was just put in large cardboard box with no packaging at all. Delivery driver was worried about contents. Light seems okay but not tested yet. Looks good value.
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 Verified review
8 months ago
Fairly fast turned around and delivered safely. However some paint on the item seems to easily peal off and the colour underneath, yellow, doesn’t suit the green and black. Bit disappointing.
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 Verified review
9 months ago
The address part of the form…it would not let me complete it correctly. I eventually had to call and then was instructed to do something strange on the form for the address to work
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 Verified review
7 months ago
The lights were fine but were not black as described. Also the metal bracket bolts did not align with the holes in the wood block which made fixing to the ceiling very difficult.
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 Verified review
6 months ago
The lamp arrived quickly and is very nice. The problem we had is it was fitted with a two pin plug which cant be used in the UK. My husband had to find a plug and re wire it!
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 Verified review
6 months ago
Cheap materials so who knows how long it will last. The spanner that was sent in the pack to tighten nuts was the wrong size so had to get my own to complete the build.
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 Verified review
5 months ago
Quality control. I ordered a lamp with was damaged on opening the package It was replaced with another one which was also had minor scuff marks and a dint in the base
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 Verified review
7 months ago
Nice sturdy lamp, but nearly impossible to wire the 3 lamps into a small connector then fit into top of post. I now have it all left out with a plastic bag over it.
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 Verified review
5 months ago
I don't mind having to consruct the lamp but I guess will cause many a problem. Main -ve is the really weak uplight part (father) the smaller one is fine (child)
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 Verified review
11 months ago
2 of the 3 stoppers had come off in the packaging and goodness knows why the plug is not attached to the wire ? It’s a lovely looking lamp however.
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 Verified review
9 months ago
The Delivery was delayed by a day, not the fault of the supplier. The product itself is disappointing, the quality feels less than what was paid.
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 Verified review
8 months ago
The lamp is aesthetically strong, but practically limited as it is not as adjustable as the price deserved Delivery was prompt and efficient
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 Verified review
7 months ago
Delivered quickly and lovely looking light. Not given more stars as not yet fitted as waiting for electrician so can't comment on quality.
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 Verified review
9 months ago
Noting on your advertisement that you are selling a product with a two pin plug for which, living in the UK, I obviously need an adapter
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Answer by lampandlight.co.uk
9 months ago
Dear Oliver, Thank you for your review. All items have an UK clamp plug adapter installed that's instantly converts the plug to a UK plug ready for immediate use. If you did not receive this with your order, kindly notify us at info@lampandlight.co.uk so that one can be arranged for you. Kind regards, The Lamp and Light Team
 Verified review
7 months ago
The lamp looks gorgeous when mounted on the wall but the materials are not great. The shade is made out of plastic and it’s a bit cheap
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 Verified review
8 months ago
Despatch and delivery is too slow. Although it appeared my item was coming from uk it turned out to be from China! Still not received.
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Answer by lampandlight.co.uk
8 months ago
Dear Theo, Thank you for your review. Our items are not shipped from China, they are shipped from our warehouse in Holland. We advertise shipped the same day with 2-5 working days delivery. If you have any further questions, please contact us. Kind regards, The Lamp and Light Team