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Top positive review
1 Feb 2024
Verified review
I was genuinely impressed with this supplier. I wasn't in a rush for the Geberit cistern frame I ordered but the price was far better than any available in the UK. I received good tracking information and my order arrived after 9 days. It was well packaged and exactly the item described. I would certainly use them again. Many thanks.
Placed order on the 5th today is the 14th still not received order with no communication was charged in £19.99 for postage
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Answer by superbath.co.uk
18 Jul 2023
Hello Pinchas,
We are sorry for the inconvenience.
As we informed you via email, the courier returned your package to us by mistake.
However, the situation is already solved and we are shipping a new item for you!
We wish you a lovely day,
The Superbath Team
19 Jun 2023
Verified review
Delivery took to long??
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Answer by superbath.co.uk
27 Jun 2023
Hello John,
Thank you for your feedback.
We ship from our warehouse in Germany, this is why the delivery takes a few days.
We wish you a lovely day!
The Superbath Team
17 Oct 2023
Verified review
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Answer by superbath.co.uk
17 Oct 2023
Hello Sean,
We are currently taking care of your claim.
Please, do not hesitate to give us feedback once this is solved!
Kind regards,
The Superbath Team
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