Time2 Technology- Logo - reviews

Time2 Technology
Reviews:

95 reviews in the last 12 months2,169 total reviews  

4.48
Good
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Top positive review

12 Jan 2024
 Verified review
Your team member was understanding and very helpful and understanding, I already have an Oscar camera which appears to have gone faulty. It stopped recording, then said no s d card which it does have, then advised recording could only be obtained on the cloud! Until it went faulty it was excellent, though I do recall setting it up was not strait forward. I had to seek your assistance. This aspect might be simplified.

Top negative review

9 Dec 2023
 Verified review
I will never buy anything from this firm again. Bought an AVA battery camera from them, which stopped working in night mode after about three months. So they replaced it with a new camera (seems fair so far). Then the replacement camera failed in exactly the same way,. As I needed a battery camera for the back garden and time2 had no suitable replacements (only mains power) I asked for a refund. They informed me that they didn’t give refunds past the first 30 days. After numerous emails and phone calls I had to settle for a credit note which I could only use to purchase a totally unsuitable alternative product. Just a waste of time and money, you have been warned.
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Reviews for Time2 Technology

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17 Jan 2024
 Verified review

Great product

Easy online ordering system and the plugs were delivered ahead of schedule. Simple to set up the app and connect them and the range is excellent. Overall a great product
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Answer by Time2 Technology
19 Jan 2024
Hello there, Thank you for taking the time to share your positive experience with our products! We're delighted to hear that you found our online ordering system easy to use and that the plugs were delivered ahead of schedule. It's fantastic that the setup of the app and connecting the plugs was simple for you, and you're pleased with the excellent range. At Time2, we strive to provide convenient and reliable solutions, and we're thrilled that our products have met your expectations. If you ever have more feedback or if there's anything else we can assist you with, please feel free to reach out. Thank you for choosing Time2! We appreciate your support. Best regards, Time2 Technology
25 Jan 2024
 Verified review
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Answer by Time2 Technology
8 Feb 2024
Hello there, We appreciate your positive feedback on our product and service. Our top goal is keeping customers happy. In order to improve security across the rest of your house, don't forget to check out the rest of our products on the Time2 website. Please don't hesitate to give us a call if you need any help at all. We would be delighted to help! We appreciate your time and have a great day ahead! Best regards, Time2 Technology
12 Jan 2024
 Verified review
Your team member was understanding and very helpful and understanding, I already have an Oscar camera which appears to have gone faulty. It stopped recording, then said no s d card which it does have, then advised recording could only be obtained on the cloud! Until it went faulty it was excellent, though I do recall setting it up was not strait forward. I had to seek your assistance. This aspect might be simplified.
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Answer by Time2 Technology
19 Jan 2024
Hello there, Thank you for sharing your feedback and giving us a 5-star rating! We're thrilled to hear that our team member was understanding and helpful in addressing the issues with your Oscar camera. Your experience helps us identify areas for improvement, and we appreciate your suggestions regarding the setup process. We're committed to providing top-notch products and support, and your satisfaction is our priority. If you ever need further assistance or have more feedback to share, please feel free to reach out. Thank you for choosing Time2 Technology! Best regards, Time2 Technology
19 Aug 2023
 Verified review
Getting the camera to see the QR code was the only problem, my mobile phone was on a low energy mode therefore was not so right . Temporarily adjusted the picture to make it brighter before it picked it up
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Answer by Time2 Technology
21 Aug 2023
Hi there, Thanks for taking the time out to leave us your feedback. If you are struggling with anything at all, do let us know and we will be happy to help you! Yes, you will need to ensure the brightness on your device is at its highest. Due to reflection and things like that, it may sometimes struggle to pick up the code. All the best with your Time2 product! Kindest regards, Time2
7 Sept 2023
 Verified review

Sophia indoor unit

I already have an Oscar unit and it works well. I decided to try and use an indoor unit through a window to view my rear deck. Did not want to drill holes in the recently fitted soffits.It seems to work ok so far, later I will do a test at night
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Answer by Time2 Technology
8 Sept 2023
Hi there, We appreciate your 5-star review on our product/service. Customer satisfaction is our number 1 priority. Please be sure to take a look at the rest of our products on our Time2 website where you can increase security in and around the rest of your home! If you are struggling with anything at all, please be sure to give us a call and I am more than happy to assist you! Thank you for your time and all the best with your Time2 products! Kindest regards, Time2
11 Jan 2024
 Verified review
The sales staff were excellent. Answered all my questions clearly. Once ordered the cameras were easy to install. The cameras are really effective, providing reassurance and security. All up a really positive experience.
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Answer by Time2 Technology
19 Jan 2024
Hello, Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that our sales staff provided excellent assistance, answered your questions clearly, and that the installation of the cameras was a smooth process for you. It's wonderful to know that our cameras are delivering the reassurance and security you were seeking. We greatly appreciate your kind words and are delighted to have you as a satisfied customer. If you ever have more questions or need further assistance, feel free to reach out. We're here to help. Best regards, Time2 Technology
3 Jun 2023
 Verified review

Pleased with what I've good.

Delivery and packaging very good. I found instructions for a bit patchy, but managed to get it to work without too much trouble. Found registering warranty problematic as the door bell chime wasn't on the list.
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Answer by Time2 Technology
5 Jun 2023
Hi there, Thanks for taking the time out to leave us your feedback. When you register for warranty, this will cover all the products that you have in that order. If you are struggling with anything at all, do let us know and we will be happy to help you! All the best with your Time2 product(s)! Kindest regards, Time2
8 Jun 2023
 Verified review
So very easy to deal with, they answered several question's about the outside camera's that I wasn't sure about, all good. I have since orded 1 and will set it up next week, as we are away on holiday.
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Answer by Time2 Technology
9 Jun 2023
Hi there, We appreciate your 5-star review on our product/service. Customer satisfaction is our number 1 priority. Please be sure to take a look at the rest of our products on our Time2 website where you can increase security in and around the rest of your home! If you are struggling with anything at all, please be sure to give us a call and I am more than happy to assist you! Thank you for your time and all the best with your Time2 products! Kindest regards, Time2
13 Jul 2023
 Verified review

Excellent CCTV

Arrived very quickly Excellent quality of surveillance on camera Had a little trouble setting it up but rang up and I was talked through how to set it up So pleased I have now ordered a second one
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Answer by Time2 Technology
14 Jul 2023
Hi there, We appreciate your 5-star review on our product/service. Customer satisfaction is our number 1 priority. Please be sure to take a look at the rest of our products on our Time2 website where you can increase security in and around the rest of your home! If you are struggling with anything at all, please be sure to give us a call and I am more than happy to assist you! Thank you for your time and all the best with your Time2 products! Kindest regards, Time
9 Sept 2023
 Verified review
Just received my 6th time2 camera for my house, have been using their other 5 for nearly a year, very happy with the cameras and app to use, and of course the cost
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Answer by Time2 Technology
12 Sept 2023
Hi there, We appreciate your 5-star review on our product/service. Customer satisfaction is our number 1 priority. Please be sure to take a look at the rest of our products on our Time2 website where you can increase security in and around the rest of your home! If you are struggling with anything at all, please be sure to give us a call and I am more than happy to assist you! Thank you for your time and all the best with your Time2 products! Kindest regards, Time2
6 Oct 2023
 Verified review

Added two more cameras with ease

Added two more cameras, the installation was very straightforward. Even better if the app was more intuitive, I sometimes struggle to find my way around it.
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Answer by Time2 Technology
9 Oct 2023
Hi there, We appreciate your 5-star review on our product/service. Customer satisfaction is our number 1 priority. Please be sure to take a look at the rest of our products on our Time2 website where you can increase security in and around the rest of your home! If you are struggling with anything at all, please be sure to give us a call and I am more than happy to assist you! Thank you for your time and all the best with your Time2 products! Kindest regards, Time2
4 Dec 2023
 Verified review
I have used the oscar camera's at a previous address and had good results with them that's why I have purchased more and they are at a very good price
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Answer by Time2 Technology
5 Dec 2023
Hello, We truly value your patronage and insightful remarks. Your satisfaction is what motivates us, and we can't wait to see you again for another memorable encounter. At Time2, we think that our consumers deserve nothing less than the finest, and we are dedicated to providing it. Best regards, Technology Time2
19 Jun 2023
 Verified review
Already have 2 internal security cams decided to add athird problems with set up, soon resolved with one call to help center now all 3 working fine.
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Answer by Time2 Technology
21 Jun 2023
Hi there, We appreciate your 5-star review on our product. Customer satisfaction is our number 1 priority. Please be sure to take a look at the rest of our products on our Time2 website where you can increase security in and around the rest of your home! If you are struggling with anything at all, please be sure to give us a call and I am more than happy to assist you! Thank you for your time and all the best with your Time2 products! Kindest regards, Time2
30 Sept 2023
 Verified review
Excellent service and price. Unfortunately the item was not suitable for my needs so return without any problem and received abfull refund. Thanks
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Answer by Time2 Technology
2 Oct 2023
Hi there, We appreciate your 5-star review on our product/service. Customer satisfaction is our number 1 priority. Please be sure to take a look at the rest of our products on our Time2 website where you can increase security in and around the rest of your home! If you are struggling with anything at all, please be sure to give us a call and I am more than happy to assist you! Thank you for your time and all the best with your Time2 products! Kindest regards, Time2
20 Aug 2023
 Verified review

Great product

Ordering was simple. Delivery time even better. Yet to be fitted but already tried out a dry run and the picture quality is good
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Answer by Time2 Technology
21 Aug 2023
Hi there, We appreciate your 5-star review on our product/service. Customer satisfaction is our number 1 priority. Please be sure to take a look at the rest of our products on our Time2 website where you can increase security in and around the rest of your home! If you are struggling with anything at all, please be sure to give us a call and I am more than happy to assist you! Thank you for your time and all the best with your Time2 products! Kindest regards, Time2
5 Nov 2023
 Verified review
Generally ok. However, my last order for Smart Bulbs I was sent the wrong ones. They are being a little slow to resolve this.
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Answer by Time2 Technology
7 Nov 2023
Hello, We appreciate your feedback and we'll work hard to improve in the areas you mentioned. Thanks for the honest feedback! We're constantly striving to improve our customers' experience, so we'll definitely take your suggestions into consideration. Best regards, Time2 Technology
7 Jan 2024
 Verified review
Delivery was quick. Product appears to be working efficiently. We wanted this to supplement the ones we already have.
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Answer by Time2 Technology
10 Jan 2024
Hello there, Thank you for taking the time to share your experience with us! We're pleased to hear that the delivery was quick and that the product is working efficiently. Your feedback is valuable to us. We understand the importance of our products complementing your existing ones. If there's anything specific you'd like to share or if you have any suggestions for improvement, please feel free to let us know. We're here to ensure your satisfaction. Thank you again for choosing Time2. We look forward to serving you in the future. Best regards Time2 Technology
31 Jul 2023
 Verified review

Great service

Good website, delivered within a couple of days, always giving notifications of the progress and a great price.
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Answer by Time2 Technology
4 Aug 2023
Hi there, We appreciate your 5-star review on our product/service. Customer satisfaction is our number 1 priority. Please be sure to take a look at the rest of our products on our Time2 website where you can increase security in and around the rest of your home! If you are struggling with anything at all, please be sure to give us a call and I am more than happy to assist you! Thank you for your time and all the best with your Time2 products! Kindest regards, Time2
7 Aug 2023
 Verified review

I'm really enjoying my Oscars and…

I'm really enjoying my Oscars and Olivia in Lagos How i wish the oscar is up to 300+degree view camera,
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Answer by Time2 Technology
8 Aug 2023
Hi there, We appreciate your 5-star review on our product/service. Customer satisfaction is our number 1 priority. Please be sure to take a look at the rest of our products on our Time2 website where you can increase security in and around the rest of your home! If you are struggling with anything at all, please be sure to give us a call and I am more than happy to assist you! Thank you for your time and all the best with your Time2 products! Kindest regards, Time2
7 Sept 2023
 Verified review

Phone call

Quick phone call for order and question, both dealt with there and then. What more can you ask for a+++++
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Answer by Time2 Technology
8 Sept 2023
Hi there, We appreciate your 5-star review on our product/service. Customer satisfaction is our number 1 priority. Please be sure to take a look at the rest of our products on our Time2 website where you can increase security in and around the rest of your home! If you are struggling with anything at all, please be sure to give us a call and I am more than happy to assist you! Thank you for your time and all the best with your Time2 products! Kindest regards, Time2