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Time2 Technology
Reviews:

95 reviews in the last 12 months2,168 total reviews  

4.48
Good
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Top positive review

12 Jan 2024
 Verified review
Your team member was understanding and very helpful and understanding, I already have an Oscar camera which appears to have gone faulty. It stopped recording, then said no s d card which it does have, then advised recording could only be obtained on the cloud! Until it went faulty it was excellent, though I do recall setting it up was not strait forward. I had to seek your assistance. This aspect might be simplified.
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Top negative review

9 Dec 2023
 Verified review
I will never buy anything from this firm again. Bought an AVA battery camera from them, which stopped working in night mode after about three months. So they replaced it with a new camera (seems fair so far). Then the replacement camera failed in exactly the same way,. As I needed a battery camera for the back garden and time2 had no suitable replacements (only mains power) I asked for a refund. They informed me that they didn’t give refunds past the first 30 days. After numerous emails and phone calls I had to settle for a credit note which I could only use to purchase a totally unsuitable alternative product. Just a waste of time and money, you have been warned.
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Reviews for Time2 Technology

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10 Jul 2023
 Verified review
Great Service
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Answer by Time2 Technology
11 Jul 2023
Hi there, We appreciate your 5-star review on our service. Customer satisfaction is our number 1 priority. Please be sure to take a look at the rest of our products on our Time2 website where you can increase security in and around the rest of your home! If you are struggling with anything at all, please be sure to give us a call and I am more than happy to assist you! Thank you for your time and all the best with your Time2 products! Kindest regards, Time
9 Jan 2024
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Answer by Time2 Technology
10 Jan 2024
Hello there, We appreciate your positive feedback on our product and service. Our top goal is keeping customers happy. In order to improve security across the rest of your house, don't forget to check out the rest of our products on the Time2 website. Please don't hesitate to give us a call if you need any help at all. We would be delighted to help! We appreciate your time and have a great day ahead! Best regards, Time2 Technology
1 Jan 2024
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Answer by Time2 Technology
10 Jan 2024
Hello there, We appreciate your positive feedback on our product and service. Our top goal is keeping customers happy. In order to improve security across the rest of your house, don't forget to check out the rest of our products on the Time2 website. Please don't hesitate to give us a call if you need any help at all. We would be delighted to help! We appreciate your time and have a great day ahead! Best regards, Time2 Technology
8 Nov 2023
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Answer by Time2 Technology
8 Nov 2023
Hello, We appreciate your positive feedback on our product and service. Our top goal is keeping customers happy. In order to improve security across the rest of your house, don't forget to check out the rest of our products on the Time2 website. Please don't hesitate to give us a call if you need any help at all. We would be delighted to help! W appreciate your time and have a great day ahead! Best regards, Time2 Technology
16 Oct 2023
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Answer by Time2 Technology
17 Oct 2023
Hi there, We appreciate your 5-star review on our product/service. Customer satisfaction is our number 1 priority. Please be sure to take a look at the rest of our products on our Time2 website where you can increase security in and around the rest of your home! If you are struggling with anything at all, please be sure to give us a call and I am more than happy to assist you! Thank you for your time and all the best with your Time2 products! Kindest regards, Time2
27 Sept 2023
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Answer by Time2 Technology
28 Sept 2023
Hi there, We appreciate your 5-star review on our product/service. Customer satisfaction is our number 1 priority. Please be sure to take a look at the rest of our products on our Time2 website where you can increase security in and around the rest of your home! If you are struggling with anything at all, please be sure to give us a call and I am more than happy to assist you! Thank you for your time and all the best with your Time2 products! Kindest regards, Time2
3 Sept 2023
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Answer by Time2 Technology
4 Sept 2023
Hi there, We appreciate your 5-star review on our product/service. Customer satisfaction is our number 1 priority. Please be sure to take a look at the rest of our products on our Time2 website where you can increase security in and around the rest of your home! If you are struggling with anything at all, please be sure to give us a call and I am more than happy to assist you! Thank you for your time and all the best with your Time2 products! Kindest regards, Time2
1 Sept 2023
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Answer by Time2 Technology
4 Sept 2023
Hi there, We appreciate your 5-star review on our product/service. Customer satisfaction is our number 1 priority. Please be sure to take a look at the rest of our products on our Time2 website where you can increase security in and around the rest of your home! If you are struggling with anything at all, please be sure to give us a call and I am more than happy to assist you! Thank you for your time and all the best with your Time2 products! Kindest regards, Time2
23 Aug 2023
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Answer by Time2 Technology
24 Aug 2023
Hi there, We appreciate your 5-star review on our product/service. Customer satisfaction is our number 1 priority. Please be sure to take a look at the rest of our products on our Time2 website where you can increase security in and around the rest of your home! If you are struggling with anything at all, please be sure to give us a call and I am more than happy to assist you! Thank you for your time and all the best with your Time2 products! Kindest regards, Time2
3 Jul 2023
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Answer by Time2 Technology
4 Jul 2023
Hi there, We appreciate your 5-star review on our product/service. Customer satisfaction is our number 1 priority. Please be sure to take a look at the rest of our products on our Time2 website where you can increase security in and around the rest of your home! If you are struggling with anything at all, please be sure to give us a call and I am more than happy to assist you! Thank you for your time and all the best with your Time2 products! Kindest regards, Time2
7 Jun 2023
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Answer by Time2 Technology
9 Jun 2023
Hi there, We appreciate your 5-star review on our product/service. Customer satisfaction is our number 1 priority. Please be sure to take a look at the rest of our products on our Time2 website where you can increase security in and around the rest of your home! If you are struggling with anything at all, please be sure to give us a call and I am more than happy to assist you! Thank you for your time and all the best with your Time2 products! Kindest regards, Time2
1 Jun 2023
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Answer by Time2 Technology
2 Jun 2023
Hi there, We appreciate your 5-star review on our product/service. Customer satisfaction is our number 1 priority. Please be sure to take a look at the rest of our products on our Time2 website where you can increase security in and around the rest of your home! If you are struggling with anything at all, please be sure to give us a call and I am more than happy to assist you! Thank you for your time and all the best with your Time2 products! Kindest regards, Time2
1 Jun 2023
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Answer by Time2 Technology
2 Jun 2023
Hi there, We appreciate your 5-star review on our product/service. Customer satisfaction is our number 1 priority. Please be sure to take a look at the rest of our products on our Time2 website where you can increase security in and around the rest of your home! If you are struggling with anything at all, please be sure to give us a call and I am more than happy to assist you! Thank you for your time and all the best with your Time2 products! Kindest regards, Time2
9 Dec 2023
 Verified review

Disgraceful

I will never buy anything from this firm again. Bought an AVA battery camera from them, which stopped working in night mode after about three months. So they replaced it with a new camera (seems fair so far). Then the replacement camera failed in exactly the same way,. As I needed a battery camera for the back garden and time2 had no suitable replacements (only mains power) I asked for a refund. They informed me that they didn’t give refunds past the first 30 days. After numerous emails and phone calls I had to settle for a credit note which I could only use to purchase a totally unsuitable alternative product. Just a waste of time and money, you have been warned.
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Answer by Time2 Technology
12 Dec 2023
Hello, We’re sorry to hear that you had a negative experience with us. We take full responsibility for not meeting your expectations and will take immediate action to address the issues you brought to our attention. Please accept our sincerest apologies and know that we’re working to improve our services. Your feedback is important to us, and we appreciate you taking the time to point out something that needs improvement. Best regards, Time2 Technology
11 Jan 2024
 Verified review
I lost the will to live, trying to connect the unit to Wi-Fi. It shouldn't be so difficult. The instructions supplied did not match the unit; I had to go on-line to get more guidance. One example was, scan the barcode/rf code, there were neither on the unit. I might try again, however, I purchased another unit (non-time2), which is currently working fine.
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Answer by Time2 Technology
19 Jan 2024
Hello, We're truly sorry to hear about the challenges you faced with connecting our product to Wi-Fi. Your experience does not meet the standards we aim to provide, and we sincerely apologize for any frustration caused. We appreciate your feedback, and we'll use it to identify areas for improvement in our instructions and the overall customer experience. If you decide to give our product another try, please don't hesitate to reach out if you encounter any issues. We're here to assist and ensure a smoother experience. Thank you for bringing this to our attention, and we wish you the best with your alternative unit. Kind regards, Time2 Technnology
5 Nov 2023
 Verified review
Use a delivery company who can deliver in the 48hr promised. Royal Mail still haven’t delivered my parcel. I will no longer use this company if they rely on Royal Mail who one week later still haven’t delivered.
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30 Dec 2023
 Verified review
Too quick to sign off on a job even without helping the client. Questions were not answered.
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Answer by Time2 Technology
2 Feb 2024
Hello there, We sincerely apologize for the challenges you faced during your recent interaction with our support team. It's disheartening to hear that your questions were not answered adequately, and we understand the frustration this may have caused. Our commitment is to provide exceptional support and ensure that every customer concern is addressed thoroughly. We deeply regret that we fell short of these expectations in your case. Once again, we apologize for any inconvenience caused and appreciate your understanding as we work to improve your experience. Best regards, Time2 Customer Support