Time2 Technology

Reviews:

Hello, Thank you for taking the time to share your feedback with us. We truly appreciate your input as it helps us improve our products and services. We understand your concerns regarding the length of the main lead for the outdoor cameras. Your suggestion for a longer lead is valuable, and we will certainly take it into consideration for future product enhancements. Please know that your satisfaction is important to us, and we are always looking for ways to better meet our customers' needs. If you have any further suggestions or questions, please feel free to reach out to us directly. We're here to assist you. Once again, thank you for your feedback, and we hope to have the opportunity to serve you better in the future Best regards, Time2 Customer Support

Hello, We're sorry to hear about your experience and apologize for any inconvenience caused. It's important to us that our customers feel supported and receive clear communication. We regret any confusion caused by the return instructions provided and understand your frustration with the lack of satisfactory support. We'll review our processes to ensure clearer and more effective communication in the future. Please feel free to reach out to us again with any further questions or concerns. We're committed to resolving this matter and ensuring your satisfaction. Best regards, Time2 Technology

Hello there, We're sincerely sorry to hear about the difficulty you encountered with connecting our doorbell to your network. Your feedback is invaluable to us, and we understand the frustration that arises when a product doesn't meet expectations, especially when it comes to something as crucial as home security. We apologize for any inconvenience this may have caused you. Our team is committed to ensuring that our products are user-friendly and seamlessly integrate into your home environment, and it's disheartening to learn that we missed the mark in this instance. We would like to assist you in resolving this issue as quickly as possible. Our technical support team is available to provide guidance and troubleshoot any connectivity issues you may be experiencing with your BT router. Please don't hesitate to reach out to us, and we'll do everything we can to ensure your doorbell is up and running smoothly. Once again, we apologize for the inconvenience and frustration this has caused, and we appreciate your patience and understanding as we work to address the issue. Best regards, Time2 Customer Support

Hello, Thank you for your feedback and for choosing our camera. We're glad to hear that you find it to be good overall. We apologize for the inconvenience caused by the strange sound pickup issue, especially in quiet background conditions. We take customer feedback seriously and will look into this issue further to see how we can improve. By the way, you can book Royal Mail to come collect or you can take it to the local post office. We sent an email including the link. If you have any further concerns or questions, please don't hesitate to reach out to us. We're here to help ensure your experience with our products is as positive as possible. Best regards, Time2 Technology

Hello, We're truly sorry to hear about the challenges you faced with connecting our product to Wi-Fi. Your experience does not meet the standards we aim to provide, and we sincerely apologize for any frustration caused. We appreciate your feedback, and we'll use it to identify areas for improvement in our instructions and the overall customer experience. If you decide to give our product another try, please don't hesitate to reach out if you encounter any issues. We're here to assist and ensure a smoother experience. Thank you for bringing this to our attention, and we wish you the best with your alternative unit. Kind regards, Time2 Technnology

Hello there, We sincerely apologize for the challenges you faced during your recent interaction with our support team. It's disheartening to hear that your questions were not answered adequately, and we understand the frustration this may have caused. Our commitment is to provide exceptional support and ensure that every customer concern is addressed thoroughly. We deeply regret that we fell short of these expectations in your case. Once again, we apologize for any inconvenience caused and appreciate your understanding as we work to improve your experience. Best regards, Time2 Customer Support

Hi there, Thank you so much for taking the time to share your opinions, they mean so much to us. We are so happy to hear that your okay with our product. However, we are sorry to learn about our accessories has some issue, this is not our usual service. We would be even more grateful if you could contact us to let us know what we could do to make your experience better. Thank you again for your feedback, and we look forward to serving you again. Kind regards, Time2

Hi there, Time2 Customer Support here. Hope you're well. Please confirm for me the issue/s it is that you are having with our product and I will be more than happy to help you. If you can please give us a call on the number below and we can resolve this as we have not had any form of contact. Kind regards, Time2 Customer Support Email: support@time2technology.com Phone: 01254 272688 www.time2technology.com User Manuals - https://www.time2technology.com/product-downloads/ Like us on Facebook - www.facebook.com/Time2HQ

Hello, We’re sorry to hear that you had a negative experience with us. We take full responsibility for not meeting your expectations and will take immediate action to address the issues you brought to our attention. Please accept our sincerest apologies and know that we’re working to improve our services. Your feedback is important to us, and we appreciate you taking the time to point out something that needs improvement. Best regards, Time2 Technology