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Time2 Technology
Reviews:

94 reviews in the last 12 months2,169 total reviews  

4.48
Good
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Top positive review

12 Jan 2024
 Verified review
Your team member was understanding and very helpful and understanding, I already have an Oscar camera which appears to have gone faulty. It stopped recording, then said no s d card which it does have, then advised recording could only be obtained on the cloud! Until it went faulty it was excellent, though I do recall setting it up was not strait forward. I had to seek your assistance. This aspect might be simplified.
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Top negative review

9 Dec 2023
 Verified review
I will never buy anything from this firm again. Bought an AVA battery camera from them, which stopped working in night mode after about three months. So they replaced it with a new camera (seems fair so far). Then the replacement camera failed in exactly the same way,. As I needed a battery camera for the back garden and time2 had no suitable replacements (only mains power) I asked for a refund. They informed me that they didn’t give refunds past the first 30 days. After numerous emails and phone calls I had to settle for a credit note which I could only use to purchase a totally unsuitable alternative product. Just a waste of time and money, you have been warned.
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Reviews for Time2 Technology

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Latest first
4 Dec 2023
 Verified review
I have used the oscar camera's at a previous address and had good results with them that's why I have purchased more and they are at a very good price
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Answer by Time2 Technology
5 Dec 2023
Hello, We truly value your patronage and insightful remarks. Your satisfaction is what motivates us, and we can't wait to see you again for another memorable encounter. At Time2, we think that our consumers deserve nothing less than the finest, and we are dedicated to providing it. Best regards, Technology Time2
12 Nov 2023
 Verified review
Brilliant product, speedy delivery
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Answer by Time2 Technology
13 Nov 2023
Hello, We value your 5-star review of our product. Our top goal is keeping customers happy. In order to improve security across the rest of your house, don't forget to check out the rest of our products on the Time2 website! Please don't hesitate to give us a call if you need any help at all. I would be delighted to help! I appreciate your time and wish you success with your Time2 purchases! Best regards, Time2 Technology
8 Nov 2023
 Verified review
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Answer by Time2 Technology
8 Nov 2023
Hello, We appreciate your positive feedback on our product and service. Our top goal is keeping customers happy. In order to improve security across the rest of your house, don't forget to check out the rest of our products on the Time2 website. Please don't hesitate to give us a call if you need any help at all. We would be delighted to help! W appreciate your time and have a great day ahead! Best regards, Time2 Technology
5 Nov 2023
 Verified review
I have 3 x Arthur 1 x Sophie and 1 x Oscar. All perform perfectly.
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Answer by Time2 Technology
7 Nov 2023
Hello, We truly value your patronage and insightful remarks. Your satisfaction is what motivates us, and we can't wait to see you again for another memorable encounter. At Time2, we think that our consumers deserve nothing less than the finest, and we are dedicated to providing it. Best regards, Technology Time2
5 Nov 2023
 Verified review
Use a delivery company who can deliver in the 48hr promised. Royal Mail still haven’t delivered my parcel. I will no longer use this company if they rely on Royal Mail who one week later still haven’t delivered.
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5 Nov 2023
 Verified review
Generally ok. However, my last order for Smart Bulbs I was sent the wrong ones. They are being a little slow to resolve this.
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Answer by Time2 Technology
7 Nov 2023
Hello, We appreciate your feedback and we'll work hard to improve in the areas you mentioned. Thanks for the honest feedback! We're constantly striving to improve our customers' experience, so we'll definitely take your suggestions into consideration. Best regards, Time2 Technology
2 Nov 2023
 Verified review
Good product fast delivery. So far easy to connect although I have installed my latest purchase.
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Answer by Time2 Technology
3 Nov 2023
Hi Sue, We are incredibly grateful that you took the time out to leave us a 5-Star review. Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We're here for you anytime. Best regards, Time2 Technology
1 Nov 2023
 Verified review
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Answer by Time2 Technology
3 Nov 2023
Hello, Thank you for taking the time to leave us a review. We’re grateful to have you as a valued customer. Don’t hesitate to reach out if there’s anything else we can assist you with. Best regards, Time2 Technology
31 Oct 2023
 Verified review
Would of been 5 stars if my old cameras would of worked with my new fibre internet (5ghz and 2.4ghz)
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Answer by Time2 Technology
3 Nov 2023
Hello, Thanks for the honest feedback and and we'll work hard to improve in the areas you mentioned. We're constantly striving to improve our customers' experience, so we'll definitely take your suggestions into consideration. Best regards, Time2 Technology
30 Oct 2023
 Verified review
Great product, easy to set up CCTV camera, good company to deal with, no problems.
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Answer by Time2 Technology
31 Oct 2023
Hello, We sincerely appreciate your business and your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience. At Time2, we believe that our customers deserve nothing but the best, and we’re committed to delivering just that. Best regards, Time2 Technology
16 Oct 2023
 Verified review
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Answer by Time2 Technology
17 Oct 2023
Hi there, We appreciate your 5-star review on our product/service. Customer satisfaction is our number 1 priority. Please be sure to take a look at the rest of our products on our Time2 website where you can increase security in and around the rest of your home! If you are struggling with anything at all, please be sure to give us a call and I am more than happy to assist you! Thank you for your time and all the best with your Time2 products! Kindest regards, Time2
AA
Andrew A.
Brighton
14 Oct 2023
 Verified review
Everything was good, delivered promptly and easy to manage Web site.
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Answer by Time2 Technology
17 Oct 2023
Hi there, We appreciate your 5-star review on our product/service. Customer satisfaction is our number 1 priority. Please be sure to take a look at the rest of our products on our Time2 website where you can increase security in and around the rest of your home! If you are struggling with anything at all, please be sure to give us a call and I am more than happy to assist you! Thank you for your time and all the best with your Time2 products! Kindest regards, Time2
6 Oct 2023
 Verified review

Added two more cameras with ease

Added two more cameras, the installation was very straightforward. Even better if the app was more intuitive, I sometimes struggle to find my way around it.
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Answer by Time2 Technology
9 Oct 2023
Hi there, We appreciate your 5-star review on our product/service. Customer satisfaction is our number 1 priority. Please be sure to take a look at the rest of our products on our Time2 website where you can increase security in and around the rest of your home! If you are struggling with anything at all, please be sure to give us a call and I am more than happy to assist you! Thank you for your time and all the best with your Time2 products! Kindest regards, Time2
30 Sept 2023
 Verified review
The products are of ok standard but getting some of the accessories to get working can be a pain,contacted the support to get an internal siren working and they're not much help. They need to come up some high standard product guides;what you get along with the product in some cases doesn't match with what you get on their site. Considering the experience, I am in double minds about buying another product from them. One major reason I went for this product is RF that works even if the WiFi is down.Wish they learn from the short comings and turn it to be reliable and durable products.
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Answer by Time2 Technology
5 Oct 2023
Hi there, Thank you so much for taking the time to share your opinions, they mean so much to us. We are so happy to hear that your okay with our product. However, we are sorry to learn about our accessories has some issue, this is not our usual service. We would be even more grateful if you could contact us to let us know what we could do to make your experience better. Thank you again for your feedback, and we look forward to serving you again. Kind regards, Time2
30 Sept 2023
 Verified review
Excellent service and price. Unfortunately the item was not suitable for my needs so return without any problem and received abfull refund. Thanks
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Answer by Time2 Technology
2 Oct 2023
Hi there, We appreciate your 5-star review on our product/service. Customer satisfaction is our number 1 priority. Please be sure to take a look at the rest of our products on our Time2 website where you can increase security in and around the rest of your home! If you are struggling with anything at all, please be sure to give us a call and I am more than happy to assist you! Thank you for your time and all the best with your Time2 products! Kindest regards, Time2
27 Sept 2023
 Verified review
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Answer by Time2 Technology
28 Sept 2023
Hi there, We appreciate your 5-star review on our product/service. Customer satisfaction is our number 1 priority. Please be sure to take a look at the rest of our products on our Time2 website where you can increase security in and around the rest of your home! If you are struggling with anything at all, please be sure to give us a call and I am more than happy to assist you! Thank you for your time and all the best with your Time2 products! Kindest regards, Time2
20 Sept 2023
 Verified review
I have 6 cameras & they’re all for my two dogs. They show live fed, When I go on them they buffer a lot.
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Answer by Time2 Technology
21 Sept 2023
Hi there, Thanks for taking the time out to leave us your feedback. Generally, when the camera buffers this could be due to poor connection, we do recommend a signal strength of 80% and above for the camera to run and operate smoothly. If you are struggling with anything at all, do let us know and we will be happy to help you! All the best with your Time2 product! Kindest regards, Time2
9 Sept 2023
 Verified review
Just received my 6th time2 camera for my house, have been using their other 5 for nearly a year, very happy with the cameras and app to use, and of course the cost
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Answer by Time2 Technology
12 Sept 2023
Hi there, We appreciate your 5-star review on our product/service. Customer satisfaction is our number 1 priority. Please be sure to take a look at the rest of our products on our Time2 website where you can increase security in and around the rest of your home! If you are struggling with anything at all, please be sure to give us a call and I am more than happy to assist you! Thank you for your time and all the best with your Time2 products! Kindest regards, Time2
7 Sept 2023
 Verified review

Phone call

Quick phone call for order and question, both dealt with there and then. What more can you ask for a+++++
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Answer by Time2 Technology
8 Sept 2023
Hi there, We appreciate your 5-star review on our product/service. Customer satisfaction is our number 1 priority. Please be sure to take a look at the rest of our products on our Time2 website where you can increase security in and around the rest of your home! If you are struggling with anything at all, please be sure to give us a call and I am more than happy to assist you! Thank you for your time and all the best with your Time2 products! Kindest regards, Time2
7 Sept 2023
 Verified review

Sophia indoor unit

I already have an Oscar unit and it works well. I decided to try and use an indoor unit through a window to view my rear deck. Did not want to drill holes in the recently fitted soffits.It seems to work ok so far, later I will do a test at night
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Answer by Time2 Technology
8 Sept 2023
Hi there, We appreciate your 5-star review on our product/service. Customer satisfaction is our number 1 priority. Please be sure to take a look at the rest of our products on our Time2 website where you can increase security in and around the rest of your home! If you are struggling with anything at all, please be sure to give us a call and I am more than happy to assist you! Thank you for your time and all the best with your Time2 products! Kindest regards, Time2