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Top positive review
10 Aug 2023
Verified review
After I placed my order, I had a question and reached out to customer service via email. I was extremely pleased with the level of support I received: Not only did they promptly answer my inquiry, but they also provided excellent assistance while being really kind and understanding. Now it's all solved, thanks!
Order placed on 15/08. Received an email on 22/08 saying order has been cancelled due to not receiving an image in higher quality and I will receive a discount code. No one reached out to give me opportunity to send a vector file which is best quality. I was unable to upload vector file when placing original order.
Edit - The company reached out sorted issue after this review. Updated 1 star to 3
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