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www.electricals247.co.uk
Reviews:

220 reviews in the last 12 months1,176 total reviews  

4.70
Excellent

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Top positive review

1 Dec 2023
 Verified review
What a great company - excellent service and communications. Because the lamps I'd ordered were slightly different to those pictured on their website and the last they had in stock, they sent me details of the lamps they had prior to sending to check they suited my requirements - which they did. They were carefully packaged and arrived in absolutely perfect order. Very happy. A high standard of service from a friendly team. I am happy to highly recommend.

Top negative review

19 Jun 2023
 Verified review
Communication could be better. I ordered an item that said had been dispatched but over a week later it hadn't arrived. When I phoned I was told it was out of stock. I then received an email the following day to say it would take up to 60 days to arrive., did I want to cancel or continue. I cancelled the order
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Reviews for www.electricals247.co.uk

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12 Apr 2024
 Verified review
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Answer by www.electricals247.co.uk
15 Apr 2024
Awesome thanks for the 4-stars, Howard!! If there's anything you would like to highlight about your experience. You can contact us on 02033939247 or via sales@electricals247.co.uk
12 Apr 2024
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Answer by www.electricals247.co.uk
15 Apr 2024
Thanks for the 4-stars, Bernadette. We're very glad to see you enoyed your purchase of the mouse traps. If there's anything you would to discuss regarding your experience, don't hesitate to reach out. We'd be happy to help!! - Electricals247
7 Apr 2024
 Verified review
Not wait almost a week to tell me you can't get the light I paid for
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Answer by www.electricals247.co.uk
8 Apr 2024
We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention, Chris. We will use the feedback to make us better and to ensure this doesn’t happen again - Electricals247
4 Apr 2024
 Verified review
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Answer by www.electricals247.co.uk
4 Apr 2024
We’re really grateful and appreciate you taking the time to share your rating with us, Stephen. If there's anything you would like to add, feel free to contact us on 02033939247 or via sales@electricals247.co.uk. Looking forward to serving you again!!
29 Mar 2024
 Verified review
My order was not delivered and says it has been
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Answer by www.electricals247.co.uk
4 Apr 2024
Thank you for taking the time to let us know how we are doing. We truly apologise for any inconvenience caused and really appreciate your feedback. Having looked into the status of your order, I can see that Royal Mail have delivered your parcel. We do apologise for the delay but we have dispatched your order at our end in a very timely and efficient manner. Unfortunately, as much as we would wish to, we are unable to inflence the workings of our delivery partners. If there's anything else you would like to dicuss, please call 02033939247 or alternatively via sales@electricals247.co.uk
26 Mar 2024
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Answer by www.electricals247.co.uk
27 Mar 2024
Amazing, thank you for the 4-stars Brian!! If there's anything specific you would like to highlight about your experience with us, feel free to contact us on 02033939247 or alternatively via sales@electricals247.co.uk.
3 Feb 2024
 Verified review

Lights on website out of stock

Lights on website were not actually available from the supplier. Why advertise something that is out of stock?
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Answer by www.electricals247.co.uk
6 Feb 2024
Thank you for bringing this to our attention. We deeply apologise for the bad experience you had while ordering with us. We take pride in our products as well as service and we will ensure to meet higher expectations in the future - Electricals247
28 Jan 2024
 Verified review
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Answer by www.electricals247.co.uk
31 Jan 2024
Thank you for the 4-star review! We truly appreciate you taking time our your busy day to leave us feedback. If there's anything specific you would share about your experience, please contact us via sales@electricals247.co.uk. Thanks again!!
7 Jan 2024
 Verified review
Everything came within time as stated
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Answer by www.electricals247.co.uk
11 Jan 2024
Amazing!! Glad to hear you had a such a great experience shopping with us. If there's anything else we can help you with, don't hesitate to reach out by calling us on 0203 3939 247 or alternatively email us via sales@electricals247. Take care! - Electricals247
3 Jan 2024
 Verified review
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Answer by www.electricals247.co.uk
5 Jan 2024
Happy new year!! Thank you for the amazing 4-star rating. We’re very glad to hear you enjoyed your Demsun pray paint. if there's anything you would like to add about your experience with Electricals247 contact us via sales@electricals247.co.uk
31 Dec 2023
 Verified review
Good
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Answer by www.electricals247.co.uk
3 Jan 2024
Thank you so much for taking the time to leave us a 4-star review!! We are glad you enjoyed your purchase of the pliers Hazel. Look forward to serving you again, take care! - Electricals247
29 Dec 2023
 Verified review

brass screws 75mm

Ordered 100 brass screws 75mm
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Answer by www.electricals247.co.uk
3 Jan 2024
Thanks for the 4-star rating! We really appreciate you taking time out your day to let us know how we are doing as a business. Glad you enjoyed your purchase of the screws. We look forward to being your first choice again!! - Electricals247
26 Dec 2023
 Verified review

Way too slow.

The order for 1 small pack of electrical screws took you 5 days to dispatch… how?? You need to get it sorted if youre hoing to get any repeat orders.
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Answer by www.electricals247.co.uk
2 Jan 2024
We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to make necessary improvements to ensure this doesn’t happen again. Despite the delivery not meeting your expectations we are glad you still enjoyed the quality of the screws. If there's anything else you would like to share or add about your experience, don't hesitate to contact us via sales@electricals247.co.uk
16 Dec 2023
 Verified review

Very good service

Rated only 4 stars as wrong product sent but a quick phone call sorted it out and correct bulbs arrived first thing next day. Very good service.
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Answer by www.electricals247.co.uk
19 Dec 2023
Thank you for the 4-stars Valerie!! We are thrilled to know that you enjoyed our service and your feedback motivates us to continue providing exceptional service to all our customers - Electricals247
22 Nov 2023
 Verified review
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Answer by www.electricals247.co.uk
24 Nov 2023
Thanks again Stuart!! - Electricals247
18 Nov 2023
 Verified review
Simply deliver the items purchased. I never received anything I ordered, still waiting to see where the 2 parcels have gone.
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Answer by www.electricals247.co.uk
22 Nov 2023
We are deeply sorry you didn't receive the service you deserve, and we really appreciate you bringing this to our attention. On this occasion it was an uncommon instance and by the looks of it FedEx have let us both down. Unfortunately, we have no control on what happens with our customers parcels once they are collected by our delivery partners. Please feel free to reach out to electricals247 with any further comments, concerns, or suggestions you wish to share. - Electricals247
12 Nov 2023
 Verified review
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Answer by www.electricals247.co.uk
14 Nov 2023
Thanks again Michael! - Electricals247
19 Jul 2023
 Verified review
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Answer by www.electricals247.co.uk
1 Sept 2023
Thanks for sharing your feedback. We're sorry your experience didn't match your expectations. Please feel free to reach out to us via email at sales@electricals247.co.uk with any comments, concerns, or suggestions you wish to share - Electricals247
17 Jun 2023
 Verified review
Nice personal emails from supplier. Liked that.
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2 Jun 2023
 Verified review

Slow and poor customer service

Ordered some cable, was not in stock, waited several days to be told this and then several more whilst they went to their supplier. Supplier could not source the cable, waited several more days to be refunded. Slow and poor customer service for an item I never received.
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