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www.electricals247.co.uk
Reviews:

235 reviews in the last 12 months1,196 total reviews  

4.72
Excellent

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Top positive review

1 Dec 2023
 Verified review
What a great company - excellent service and communications. Because the lamps I'd ordered were slightly different to those pictured on their website and the last they had in stock, they sent me details of the lamps they had prior to sending to check they suited my requirements - which they did. They were carefully packaged and arrived in absolutely perfect order. Very happy. A high standard of service from a friendly team. I am happy to highly recommend.

Top negative review

19 Jun 2023
 Verified review
Communication could be better. I ordered an item that said had been dispatched but over a week later it hadn't arrived. When I phoned I was told it was out of stock. I then received an email the following day to say it would take up to 60 days to arrive., did I want to cancel or continue. I cancelled the order
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Reviews for www.electricals247.co.uk

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15 Apr 2024
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16 Apr 2024
Amazing thanks for the 5-stars, Alison! We're glad to hear you enjoyed your recent purchase of some stain removers. Look forward to serving you again!! - Electricals247
14 Apr 2024
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15 Apr 2024
Wow, thanks for the 5-stars Kevin!! If there's anything specific you would like to see more of, don't hesitate to let us know - Electricals247
13 Apr 2024
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15 Apr 2024
Amazing thank you for the 5-stars, William!! We're glad to see you enjoyed your purchase of our matt black Trendi switch. If there's anything you would like to see more of let us know - Electricals247
12 Apr 2024
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15 Apr 2024
Awesome thanks for the 4-stars, Howard!! If there's anything you would like to highlight about your experience. You can contact us on 02033939247 or via sales@electricals247.co.uk
12 Apr 2024
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15 Apr 2024
Thanks for the 4-stars, Bernadette. We're very glad to see you enoyed your purchase of the mouse traps. If there's anything you would to discuss regarding your experience, don't hesitate to reach out. We'd be happy to help!! - Electricals247
11 Apr 2024
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15 Apr 2024
Thank you for taking to time to share your experience with us and the community! - Electricals247
10 Apr 2024
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15 Apr 2024
Amazing, thank you Paul for the 5-stars!! We truly appreciate you taking the time to rate us. If there's anything specific you would like to highlight about your experience, don't hesitate to get in touch. Call us on 02033939247 or sales@electricals247.co.uk
6 Apr 2024
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8 Apr 2024
Amazing! Thank you for the 5-stars, Jevehenijs. If there's anything specific you would like to highlight about your experience, we would love to hear. Call us on 02033939247 or alternatively via sales@electricals247.co.uk
4 Apr 2024
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4 Apr 2024
We’re really grateful and appreciate you taking the time to share your rating with us, Stephen. If there's anything you would like to add, feel free to contact us on 02033939247 or via sales@electricals247.co.uk. Looking forward to serving you again!!
3 Apr 2024
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4 Apr 2024
Wow! Thank you for the amazing 5-stars. If there's anything specific you would like to highlight about your experience. Please, feel free to contact us on 02033939247 or via sales@electricals247.co.uk
3 Apr 2024
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4 Apr 2024
Thanks for sharing your feedback with the community, Elsa. Look forward to serving you again soon!! - Electricals247
2 Apr 2024
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4 Apr 2024
Thank you for the 5-stars, Donovan. Your feedback made our day! We are ecstatic to hear that you had a great experience purchasing with us. Looking forward to being your first choice again! - Electricals247
30 Mar 2024
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3 Apr 2024
We spotted your 5-star review, Peter. Wow! Thank you so much for trusting us, and we can’t wait to help you again in the future - Electricals247
26 Mar 2024
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27 Mar 2024
Amazing, thank you for the 4-stars Brian!! If there's anything specific you would like to highlight about your experience with us, feel free to contact us on 02033939247 or alternatively via sales@electricals247.co.uk.
26 Mar 2024
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26 Mar 2024
Wow!! Thank you for the 5-stars, Kerrie. We're grateful for the feedback and look forward to seving you again! - Electricals247
23 Mar 2024
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26 Mar 2024
Thanks for sharing your feedback with the community!! - Electricals247
7 Apr 2024
 Verified review
Not wait almost a week to tell me you can't get the light I paid for
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8 Apr 2024
We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention, Chris. We will use the feedback to make us better and to ensure this doesn’t happen again - Electricals247
6 Apr 2024
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Had stock available to buy that was not in stock!
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Answer by www.electricals247.co.uk
8 Apr 2024
Thank you for taking the time to share your experience, Hay. As your feedback helps us to improve. Customer satisfaction is our top priority, and we really regret falling short of your expectations. We hope you'll give us another chance to provide you with the service you deserve - Electricals247
29 Mar 2024
 Verified review
My order was not delivered and says it has been
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Answer by www.electricals247.co.uk
4 Apr 2024
Thank you for taking the time to let us know how we are doing. We truly apologise for any inconvenience caused and really appreciate your feedback. Having looked into the status of your order, I can see that Royal Mail have delivered your parcel. We do apologise for the delay but we have dispatched your order at our end in a very timely and efficient manner. Unfortunately, as much as we would wish to, we are unable to inflence the workings of our delivery partners. If there's anything else you would like to dicuss, please call 02033939247 or alternatively via sales@electricals247.co.uk
27 Mar 2024
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My package was leaking when It was delivered.
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Answer by www.electricals247.co.uk
27 Mar 2024
Thank you for taking the time to share your experience, as your feedback is necessary for helping us to improve. We adhere to strict quality standards, and we're sorry to hear that your experience did not meet those standards. Our goal is to ensure every customer has a positive experience and therefore truly sorry we fell short of that commitment. If you wish to discuss things further please call us on 02033939247 or alternatively via sales@electricals247.co.uk