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www.electricals247.co.uk
Reviews:

217 reviews in the last 12 months1,172 total reviews  

4.70
Excellent

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Top positive review

1 Dec 2023
 Verified review
What a great company - excellent service and communications. Because the lamps I'd ordered were slightly different to those pictured on their website and the last they had in stock, they sent me details of the lamps they had prior to sending to check they suited my requirements - which they did. They were carefully packaged and arrived in absolutely perfect order. Very happy. A high standard of service from a friendly team. I am happy to highly recommend.

Top negative review

19 Jun 2023
 Verified review
Communication could be better. I ordered an item that said had been dispatched but over a week later it hadn't arrived. When I phoned I was told it was out of stock. I then received an email the following day to say it would take up to 60 days to arrive., did I want to cancel or continue. I cancelled the order
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Reviews for www.electricals247.co.uk

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18 Mar 2024
 Verified review

I think you should change your delivery service provider!

The service was excellent and dispatched my item the same day, unfortunately Royal Mail failed to deliver for 10 days, therefore the company refunded my money.
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Answer by www.electricals247.co.uk
19 Mar 2024
We're sorry to hear that you were dissatisfied with our delivery service provider. It's very disappointing to hear about your experience and apologise for any frustration it may have caused. We take your feedback seriously and will use it to improve our processes moving forward. If there's anything else we can help you with, don't hesitate to reach out!! You can contact us on 02033939247or alternatively via sales@electricals247.co.uk
18 Mar 2024
 Verified review
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Answer by www.electricals247.co.uk
19 Mar 2024
Thank you for your glowing 5-stars! We're thrilled that you had a great experience with us and we look forward to serving you again - Electricals247
17 Mar 2024
 Verified review
Arrived quickly perfect item
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Answer by www.electricals247.co.uk
18 Mar 2024
Amazing! Thank you for your 5-star rating and taking the time to leave us a review. If there's anything else you would like to highlight about your experience, feel free to contact us on 02033939247 or alternatively via sales@electricals247.co.uk
16 Mar 2024
 Verified review
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Answer by www.electricals247.co.uk
18 Mar 2024
Wow!! Thank you for the 5-stars, Mike. If there's anything specific you would like to see more of, let us know - Electricals247
15 Mar 2024
 Verified review
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Answer by www.electricals247.co.uk
18 Mar 2024
Amazing!! Thank you for the 5-stars, Francis. We're glad you enjoyed purchasing your Telephone Ringer Flasher! - Electricals247
15 Mar 2024
 Verified review
Good
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Answer by www.electricals247.co.uk
18 Mar 2024
Thank you so much for taking the time to leave us feedback! - Electricals247
13 Mar 2024
 Verified review

Excellent service

excellent service, good packaging , cleat communication anf punctual delivery as planned. well fone
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Answer by www.electricals247.co.uk
18 Mar 2024
Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do. We’re humbled by your support and look forward to being your preferred choice for our products and services in the future. If there’s anything specific you’d like to highlight about your experience, please feel free to share! - Electricals247
12 Mar 2024
 Verified review
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Answer by www.electricals247.co.uk
13 Mar 2024
Amazing!! Thank you for the 5-stars Andrii. We're glad you enjoyed purchasing the Dekton knives from us. If there's anything specific you would like to share about your experience, please feel free to contact us via sales@electricals.co.uk - Electricals247
10 Mar 2024
 Verified review
I've already been in touch with this company there was a difference between what I thought I purchased and what I actually received so for this purchase you have a poor review Gail Pavey
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Answer by www.electricals247.co.uk
12 Mar 2024
Thank you for reaching out and providing your feedback, Gail. We're sincerely sorry to hear about the discrepancy between your expectations and what you received. We understand how frustrating that can be and apologise for any inconvenience caused. Your feedback is invaluable to us as it helps us improve our services. Your satisfaction is our priority, and we appreciate your patience and understanding. If you have any further concerns or questions, please don't hesitate to contact us via email sales@electricals247.co.uk
9 Mar 2024
 Verified review
Goods arrived on time and well packed. Unfortunately our item was faulty but it was replaced quickly. A very pleasant shopping experience and will definitely use this company again.
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Answer by www.electricals247.co.uk
12 Mar 2024
We sincerely apologise for the inconvenience caused by the faulty item, but we're thrilled to hear that our prompt replacement resolved the issue swiftly. Your satisfaction is our utmost priority, and we're delighted that despite the initial setback, you found your shopping experience with us to be pleasant. Thank you for your understanding and the 5-star rating!! We look forward to serving you again in the future and ensuring a flawless experience - Electricals247
6 Mar 2024
 Verified review

Dilivered on time.

Great service, swift delivery.
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Answer by www.electricals247.co.uk
7 Mar 2024
We're delighted to hear that you had a great experience with our service! Your feedback means a lot to us. Look forward to being your first choice again!! - Electricals247
5 Mar 2024
 Verified review
Perfect
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Answer by www.electricals247.co.uk
5 Mar 2024
Many thanks for the 5-star rating, Andy. If there’s anything we can do to improve our experience, please let us know! - Electricals247
5 Mar 2024
 Verified review
Quick delivery, well packaged
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Answer by www.electricals247.co.uk
5 Mar 2024
We're overjoyed to hear about your positive experience with us! Thank you for your kind words and support - Electricals247
3 Mar 2024
 Verified review
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Answer by www.electricals247.co.uk
4 Mar 2024
We are honored by your wonderful 5-star rating. Your satisfaction is our ultimate goal, and we are thrilled that we hit the mark for you. We can’t wait to serve you again soon! - Electricals247
2 Mar 2024
 Verified review

Excellent service

Good fast service, goods well packed, good communication. Can't fault. excellent service.
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Answer by www.electricals247.co.uk
4 Mar 2024
Thank you for your very kind review, Susan. We are happy to hear our customers feel taken care of every step of the process. Thanks again for choosing us, take care! - Electricals247
27 Feb 2024
 Verified review

Very satisfied

Clear method of ordering. Just what I needed. Efficient and prompt delivery. Would use again.
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Answer by www.electricals247.co.uk
29 Feb 2024
We're overjoyed to hear about your positive experience with us! Thank you for your kind words and support. If there's anything you would like to see more of, let us know!! - Electricals247
26 Feb 2024
 Verified review
First class transaction. Good coms, fast delivery and well packaged. Positive experience. Would use again. Thank you
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Answer by www.electricals247.co.uk
26 Feb 2024
Thank you Gary for your wonderful review of our service!! Your generous words have been shared with our entire team, who are deeply committed to ensuring exceptional experiences for all our customers. Knowing that we've met your expectations brings us immense joy. As we look ahead, we're dedicated to maintaining this standard of excellence and hope to continue delivering outstanding experiences for you in the future. Your feedback is invaluable to us, so please don't hesitate to share any suggestions for improvement. We truly appreciate your support in helping us enhance our service further - Electricals247
25 Feb 2024
 Verified review
Pictures and description exactly how described online. Speedy delivery also. Well done!
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Answer by www.electricals247.co.uk
26 Feb 2024
Thanks for your great review of our service Helen!! We’ve passed your kind words on to our team. We are passionate about providing all of our customers with outstanding experiences and they’ll be delighted to know they hit the mark with you. We hope that in the future we’ll be able to provide a similarly excellent experience. Please let us know if there are any areas we can improve upon in future, we value our customer’s feedback for helping us to keep improving our service. - Electricals247
25 Feb 2024
 Verified review
Very good cutting carpet still only used one blade so very cost effective
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Answer by www.electricals247.co.uk
26 Feb 2024
Wow! Thank you for the amazing 5-stars!! We're so glad you had a positive experience with us. Your support so is invaluable to us. Looking forward to serving you again soon! - Electricals247
24 Feb 2024
 Verified review
Great product, fast delivery, would definitely recommend.
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Answer by www.electricals247.co.uk
26 Feb 2024
Thanks for the Amazing 5-stars!! We’re grateful to have you as a valued customer. Don’t hesitate to reach out if there’s anything else we can assist you with - Electricals247