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certified since: 01/08/2013
updated on: 05/07/2022
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Reviews for worktop-express.co.uk
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the most relevant positive review
1 month ago
I ordered my kitchen from IKEA and while the units arrived on time, the bespoke worktops just kept being delayed and delayed. After 6 weeks, 5 delayed deliveries and no sign of them materialising, I was forced to cancel the order and the kitchen installation came to a complete standstill for weeks. I found Worktop Express online and they had a fantastic range of non-standard size worktops. Grey Haze Andromeda is lovely and suits the wood and grey green of my new kitchen beautifully. The best bit? They were ordered and delivered within 48 hours. Excellent service! My installer also said that they're very good quality. Thank you!
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the most relevant critical review
3 months ago
I ordered 2 worktops and requested delivery on the 11th as they being shipped abroad.. Also I requested they be delivered to Shipping Companys address as I couldn't change the delivery address on the pre order form and sent a copy as proof.
This was ignored by the admin staff. I raised this but was made to feel it was my responsibility to check their work. I had to pay an additional delivery fee and was told they now have the full details including contact number. I was surprised to receive 3 calls from the delivery driver. He was also trying to collect the undelivered items from my home address. Due to you staffs errors, I missed the shipping deadline which will delay work by 6 weeks and additional costs of £115.00. I find this unacceptable
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Reviews for worktop-express.co.uk
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24 days ago
Great for ordering worktops. Ordered a jig but when I received the item there was no pegs. Asked for a replacement and then it took 5 days to arrive.
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9 days ago
Delivery on time and both guys were friendly
Thank you
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23 days ago
You could do free delivery
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1 month ago
Excellent service sadly do not deliver to Northern Ireland had to get it delivered to my brother in England who posted it on to me, but still pleased with the product
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2 months ago
Website was easy to use. Ordering and payment process was simple. Delivery was speedy.
I do, however, think that the delivery charge was excessive.
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2 months ago
Ordering system was good and product was good value. Delivery could have been better as drivers not the most experienced and helpful
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2 months ago
Products i have purchased have been good value for money so far and delivery has been punctual. So far so good.
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2 months ago
Items delivered fast and in good condition,
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3 months ago
I paid for a two man delivery so that they could carry the worktops 20 yards to my garage, ss I am a pensioner. The men complained that their remit was to deliver only to my door and that ALL deliveries had a two man delivery anyway!!. However they did carry them to my garage. My front door is on the second floor anyway!
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3 months ago
Very good happy with the services lovely work tip
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3 months ago
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3 months ago
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4 months ago
One worktop chipped but didn’t cause a problem . Delivery guy did take a photo and said if it’s a problem it would be replaced . Great service
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4 months ago
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