Handpresso- Logo - reviews

Handpresso
Reviews:

52 reviews in the last 12 months436 total reviews  

4.52
Excellent
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Top positive review

25 Jan 2024
 Verified review
There is not a better portable, espresso device on the market than the Handpresso pump. I’ve been using them for years and they are durable, lightweight, very easy to travel with and they always provide an excellent cup of espresso. The maker of this product is highly professional and Handpresso customer service is quick to respond with answers to questions. Though I cannot find a seller of Handpresso products here in the USA, I am more than happy to purchase directly from the manufacturer located in France. Handpresso ships their products very quickly, no problems. Thank you!
Read more
See all positive reviews

Top negative review

24 Aug 2023
 Verified review
Poor delivery, I paid extra for 3 days delivery, but at the end it takes over a week. Even rose, my Handpresso plus stops working after using it for around 10 times.
Read more
See all critical reviews
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Reviews for Handpresso

Filter
Rating
Sort by  
Latest first
12 Aug 2023
 Verified review
Very slow to reply to emails and repair faulty products
Report review
31 Jul 2023
 Verified review
Report review
25 Jul 2023
 Verified review

Prompt dispatch & Great Site

Prompt dispatch . . .excellent web site - easy to fond what was needed!
Report review
12 Jul 2023
 Verified review
Report review
11 Jul 2023
 Verified review
Although recieved fairly quickly, I found the shipping cost to be expensive, perhaps too expensive
Report review
4 Jul 2023
 Verified review
Everything fine, responsive customer support
Report review
26 Jun 2023
 Verified review
I received my order much quicker than expected! Great product for traveling.
Report review
25 Jun 2023
 Verified review
Just as advertised. I’ve used only illy capsules, intense is very good with 60ml.
Report review
4 Jun 2023
 Verified review
Thank you for the non-working coffee machine, even when it arrived there were visible signs that it had been used. But I only wanted it to work today when I put it in the truck, I realized that it was not working. Only the power cable lights up, and it even leaks from somewhere below!! !
Report review
Answer by Handpresso
5 Jun 2023
Dear Sir, All our machines are 100% new and never used; unless clearly stated in the ad as "refurbished" which is not your case. We don't understand why the machine seemed used. Please accept our apologies for the problem you are facing. We are sending you a new machine today . Best regards, The Handpresso team
31 May 2023
 Verified review
the machine heats up fine, but the pump does not pump. it tries to turn and then locks up.
Report review
Answer by Handpresso
2 Jun 2023
Dear Hendrik, We're very sorry for the problem you're facing. Could you please send a video to our aftersale service : sav@handpresso.fr in order to solve your problem. best regrads
29 May 2023
 Verified review
Report review
25 May 2023
 Verified review
Fast delivery, perfect fit.
Report review