HandpressoReviews:
52 reviews in the last 12 months436 total reviews
Excellent
Top positive review
25 Jan 2024
Verified review
There is not a better portable, espresso device on the market than the Handpresso pump. I’ve been using them for years and they are durable, lightweight, very easy to travel with and they always provide an excellent cup of espresso. The maker of this product is highly professional and Handpresso customer service is quick to respond with answers to questions. Though I cannot find a seller of Handpresso products here in the USA, I am more than happy to purchase directly from the manufacturer located in France. Handpresso ships their products very quickly, no problems.
Thank you!
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Top negative review
24 Aug 2023
Verified review
Poor delivery, I paid extra for 3 days delivery, but at the end it takes over a week. Even rose, my Handpresso plus stops working after using it for around 10 times.
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Reviews for Handpresso
11 Dec 2023
Verified review
Great products and fats shipping...
Shipping is fast and their products are exceptional. I absolutely love the portable espresso machines and accessories I've purchased from them.
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9 Dec 2023
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8 Dec 2023
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Larger capacity
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5 Dec 2023
Verified review
Got the E-presso + and I am very happy with it, the customer support service is great and answer any question very quickly. Highly recommend them.
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30 Nov 2023
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12 Nov 2023
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5 Nov 2023
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Excellent Service
Good price, free P&P on a small value order, arrived within a few days. Great service
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30 Oct 2023
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16 Oct 2023
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12 Oct 2023
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Excellent order service and superb quality products
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10 Oct 2023
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9 Oct 2023
Verified review
Needs very carefully and slowly to fill the
water otherwise the OK green light never comes, for example if overfilled. A little bit hard to close and turn the lid. Otherwise, makes good coffee from
the capsule.
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1 Oct 2023
Verified review
The tank is very small, not much comes out, the coffee is very diluted.
The pump is a bit too hard to function.
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Answer by Handpresso
2 Oct 2023
Hi,
You bought a spare part for your Pump machine (watertank). The capacity is exactly the same (50ml) as the original Pump.
Maybe your old Pump machine needs some repair if it is too hard to function. Please contact our After Sales Service sav@handpresso.fr
Best regards
18 Sept 2023
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9 Sept 2023
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Amazing service. Shipped to US very quickly with a very reasonable price.
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8 Sept 2023
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31 Aug 2023
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29 Aug 2023
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You need a UK distributor for parts, as the postage and taxes to import was almost half the price of the part.
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Answer by Handpresso
29 Aug 2023
We're very sorry for the shipping cost are high for spare parts but we are charging excatly the amount it costs us to ship to the UK.
Best regards
24 Aug 2023
Verified review
Poor delivery then stop working
Poor delivery, I paid extra for 3 days delivery, but at the end it takes over a week. Even rose, my Handpresso plus stops working after using it for around 10 times.
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Answer by Handpresso
24 Aug 2023
We're sorry for this bad experience. 3 days delivery is for Europe, it is clearly written during the order process. Your parcel entered customs in HK in 4 days, unfortunately we are not responsible for the customs clearance that depends on the payment of custom fees. We recredited your order today.
Best regards
21 Aug 2023
Verified review
Super product, fast delivery
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