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car2cover.co.ukReviews

: 2,326Excellent

4.90

Reviews for car2cover.co.uk

237 verified reviews in the last 12 months

2,326 total reviews
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the most relevant positive review


8 months ago
This review is based on making my purchase, I haven't had any reason to make a claim on the insurance policy so I can't comment on how good the actual product is that I have taken out. I spoke with two people who were both very informative and helpful with absolutely no pressure to purchase. After getting the information sent through from the first rep I then called back and was able to purchase without any hassle with the rep who took the call. So my 5 stars is for the customer service received on the telephone. As to what could have been better, just that I was going to purchase the insurance directly from the website after receiving an online quote, however when I clicked on Buy Now it just kept looping me round to the same place with no payment option. So maybe a temporary glitch on the site?
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the most relevant critical review


5 months ago
Most policies easy to find and reasonably competitive. As no idea of what would happen if necessary to make a claim have only rated them as Fair
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Reviews for car2cover.co.uk

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(217)
 Verified review
1 year ago 
Advisor called Elaine was fantastic. Nothing was too much trouble. Explained everything clearly and treated me like an actual customer not a money making number. Used car2cover 2 years ago and again this year . Highly recommend . Wouldn’t go anywhere else! Well done and thank you!
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 Verified review
7 months ago 
Just taken gap insurance with them. Checked them out online, then phoned. Good to be able to speak to someone for explanation of needs who is obviously in this country, is polite, friendly and very helpful and informative whilst dealing with an oldie! Many thanks, Tom.
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 Verified review
1 year ago
Purchased GAP insurance through car2cover for my last 3 cars. Very friendly and professional advisor, completed the process within a few minutes over the phone. Excellent product at a far lower price than what the main dealer and leasing companies offer.
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 Verified review
1 year ago
Very niceyoung lady who dealt with my follow up call to purchasing GAP insurance on line and sorted out Scratch and Dent and Alloy Wheel insurance with the £25 discount which for some reason the online system wouldn’t let me add on the night before.
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 Verified review
5 months ago
New Car Cover - All In Under One Roof They offer Gap, tyre, alloy and dent cover under one roof. They even give you a discount if you purchase multiple covers. Easy, fairly priced and good cusomter serivce from my oun personal experience.
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 Verified review
6 months ago
This is a product that you buy never wanting to use however this is the second time I have purchased GAP insurance from this company. It was easy to purchase and at a good price compared to others offering the same product
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Answer by car2cover.co.uk
6 months ago
Thank you for your feedback and choosing car2cover again - we really appreciate your continued support and business, and hope you enjoy your new car!
 Verified review
1 year ago
Have only purchased the product - Gap Insurance and Scratch and Dent cover - so far (ie, no claims handling experience) but the service from Tom over the telephone was excellent - professional, courteous and patient.
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 Verified review
11 months ago 
I have had several Gap policies from them and they are always helpful plus the policies are comprehensive and much cheaper than alternatives (especially those on offer from main dealers!). Highly recommended...
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 Verified review
7 months ago
I rang the number on the web site, the chap that answered could not have been more helpful. Sorted out policies I needed, explained all I needed to know. A nice simple transaction/ Just how I like it.
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 Verified review
9 months ago
I called to change my vehicle details - response was quick, efficient and the person I dealt with was polite and very knowledgeable. My business was dealt with effectively and took hardly anytime at all!
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 Verified review
8 months ago
I hate parting with money but I could not have found a better company, I spoke with Elaine who was very helpful and pleasant and gave a great price for gap insurance, I would definitely use them again.
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 Verified review
6 months ago
I’ve been a customer of CAR2COVER for many years. They are always incredibly helpful and courteous. I’ve changed vehicles several times and always a seem less process of transferring the policy over.
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Answer by car2cover.co.uk
6 months ago
Hi, Thank you for your feedback and choosing car2cover again - we really appreciate your continued business. We hope you enjoy your new vehicle! Car2Cover Team
 Verified review
9 months ago 
Delivery would have been 5star had the website not looped back to the start when I clicked 'buy now'. However the contact phone no was answered promptly and the purchase experience was then 5+star!
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Answer by car2cover.co.uk
9 months ago
Thank you for your review, we appreciate your comments. When you click on the 'buy now' button within a quote that has been emailed to you, our system takes you back to the answers you gave - to enable you to make any final changes before purchase. At the point of obtaining a quotation some people use an approximate purchase price or mileage and some may even want to change the period of cover. Taking you back to the beginning - allows you to make those changes. Thanks again for your review and we really do appreciate your business!
 Verified review
1 year ago 
I have just taken out another gap cover and the whole process has been wonderfully dealt with. The price is far cheaper than the main dealers gap insurance and the cover is a lot better.
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 Verified review
7 months ago
I was professionally dealt with by Tom from Car 2 Cover. It was great to know that I was to be reimbursed With unused time in the form of credit from my previous policies with them.
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 Verified review
8 months ago
Good prices, good range of products, UK based customer services and excellent service from Elaine. Far better than buying from car dealerships, who push their products to the hilt.
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7 months ago
my third gap from car to cover. Excellent every time. Great price and service. Friendly flexible staff , Elaine and Tom. Very reasuring and knowledgeable about product and service.
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 Verified review
8 months ago
Very positive buying experience with help from Elaine. The Company seem very professional and seem good value "cosmetic insurance. True test will come if I should need to to claim.
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 Verified review
1 year ago
Helpful and good priced products. Have used before and would use again. Haven’t had to claim yet but have confidence that things will be as straight forward as when purchasing.
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 Verified review
1 year ago 
Excellent GAP product at a very competitive price.The online quoting system is very simple to use.The details of the product purchased are very clear and concise.Thank you
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