This review is based on making my purchase, I haven't had any reason to make a claim on the insurance policy so I can't comment on how good the actual product is that I have taken out. I spoke with two people who were both very informative and helpful with absolutely no pressure to purchase. After getting the information sent through from the first rep I then called back and was able to purchase without any hassle with the rep who took the call.
So my 5 stars is for the customer service received on the telephone.
As to what could have been better, just that I was going to purchase the insurance directly from the website after receiving an online quote, however when I clicked on Buy Now it just kept looping me round to the same place with no payment option. So maybe a temporary glitch on the site?
Read more
Report review
Show all positive reviews
the most relevant critical review
5 months ago
Most policies easy to find and reasonably competitive.
As no idea of what would happen if necessary to make a claim have only rated them as Fair
I have taken insurance from them
Previously as well, they offer the best deals for gap and cosmetic insurance and I never had to claim but the customer care team is very helpful and knowledgeable and I found the website very very user friendly as well. The prices are transparent and same on the portal as well as what advised by the agent on the call. Overall very good experience, would do business with them again.
Report review
Verified review
16 days ago
Report review
Verified review
18 days ago
Easy to use website
Report review
Verified review
19 days ago
Sensible questions, easy site to use reasonable price. Thank you
quick and easy to arrange everything is easy to read all things explained
Report review
Verified review
1 month ago
Easy to navigate web site.
5 star rating is well deserved
Report review
Verified review
2 months ago
Simple on-line process with good supporting information about extent of coverage.
Report review
Verified review
3 months ago
Decided to buy wheel insurance after picking up our new car from the dealer, the repair package was very similar to that offered by the dealer but at a much more competitive price,
The website was Intuitive and easy to follow and the whole process completed in about 5 mins.
Report review
Verified review
3 months ago
Easy to use website, Good price flagons cover
Report review
Verified review
3 months ago
nice and easy online process
Report review
Verified review
3 months ago
Fuss free, easy and comprehensive.
Report review
Verified review
4 months ago
Comparable policies and great prices when compared to the dealerships. I have taken out 4 policies… hopefully I never have to use them but the process was straightforward and a discount applied when buying multiple products.
Report review
Verified review
4 months ago
As first timer user of car2cover I found the website easy to navigate through.
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.
Imported Reviews:
They are not included in the overall rating. No verification measures have been taken.