Reviews for car2cover.co.uk
4.92/5.00
Excellent
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car2cover.co.ukReviews
: 2,269Excellent
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car2cover.co.uk- Logo - reviews
car2cover.co.uk - The UK's best Gap Insurance provider
This website provides a wealth of information about a range of high quality, low-cost Gap Insurance, Tyre Insurance, Scratch and Dent Insurance and Alloy Wheel Insurance.
Substantial savings when compared to motor dealer policies.
Visit today and contact us if you have any questions
Contact
Click2protect UK Limited
The Officers Mess Royston Road Duxford
CB22 4QH Cambridgeshire
United Kingdom
Trade register
United Kingdom 09196261
the most relevant positive review
2021-11-05T10:18:38Z 3 months ago
This review is based on making my purchase, I haven't had any reason to make a claim on the insurance policy so I can't comment on how good the actual product is that I have taken out. I spoke with two people who were both very informative and helpful with absolutely no pressure to purchase. After getting the information sent through from the first rep I then called back and was able to purchase without any hassle with the rep who took the call.
So my 5 stars is for the customer service received on the telephone.
As to what could have been better, just that I was going to purchase the insurance directly from the website after receiving an online quote, however when I clicked on Buy Now it just kept looping me round to the same place with no payment option. So maybe a temporary glitch on the site?
the most relevant critical review
2021-03-31T19:46:21Z 10 months ago
Website difficult to navigate .haven’t used the goods yet unable to comment. Customer service over the phone outstanding.
car2cover.co.uk- Logo - reviews
Answer by car2cover.co.uk
3 months ago
Dear Sir, we really appreciate your comments. Our website creates many thousands of insurance policies every year and as these reviews will show, we receive very few (if any) negative comments about ou website. However, if there was something specific you found difficult - we would love to hear. This would be helpful in allowing us to make a change to the site and improving the experience for others. Thanks again for your feedback and we really do appreciate your business.
Read the most relevant positive or most relevant critical review
Positive
Critical
2021-11-05T10:18:38Z 3 months ago
This review is based on making my purchase, I haven't had any reason to make a claim on the insurance policy so I can't comment on how good the actual product is that I have taken out. I spoke with two people who were both very informative and helpful with absolutely no pressure to purchase. After getting the information sent through from the first rep I then called back and was able to purchase without any hassle with the rep who took the call.
So my 5 stars is for the customer service received on the telephone.
As to what could have been better, just that I was going to purchase the insurance directly from the website after receiving an online quote, however when I clicked on Buy Now it just kept looping me round to the same place with no payment option. So maybe a temporary glitch on the site?
Read more
2021-03-31T19:46:21Z 10 months ago
Website difficult to navigate .haven’t used the goods yet unable to comment. Customer service over the phone outstanding.
car2cover.co.uk- Logo - reviews
Answer by car2cover.co.uk
3 months ago
Dear Sir, we really appreciate your comments. Our website creates many thousands of insurance policies every year and as these reviews will show, we receive very few (if any) negative comments about ou website. However, if there was something specific you found difficult - we would love to hear. This would be helpful in allowing us to make a change to the site and improving the experience for others. Thanks again for your feedback and we really do appreciate your business.
Read more
What other customers say about their experience with car2cover.co.uk
2021-10-26T14:58:26Z 3 months ago
very helpful staff
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2021-10-24T13:50:46Z 3 months ago
Excellent service
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2021-11-05T13:10:28Z 3 months ago
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2021-10-29T10:23:53Z 3 months ago
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2021-10-28T09:01:24Z 3 months ago
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2021-10-06T20:28:22Z 4 months ago
Web site was informative easy to use and the products on offer are what I needed. So price and service seemed comparable with the others in the market place and also a plus by being a local company made my choice much easier to make. Thanks guy n dolls for your package - I hope I will not need to call upon you to assist but the peace and knowledge of knowing that should help be needed I can call.
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2021-10-03T15:54:42Z 4 months ago
Delivery would have been 5star had the website not looped back to the start when I clicked 'buy now'. However the contact phone no was answered promptly and the purchase experience was then 5+star!
Verified review|
car2cover.co.uk- Logo - reviews
Answer by car2cover.co.uk
3 months ago
Thank you for your review, we appreciate your comments. When you click on the 'buy now' button within a quote that has been emailed to you, our system takes you back to the answers you gave - to enable you to make any final changes before purchase. At the point of obtaining a quotation some people use an approximate purchase price or mileage and some may even want to change the period of cover. Taking you back to the beginning - allows you to make those changes. Thanks again for your review and we really do appreciate your business!
2021-10-16T14:12:49Z 4 months ago
This is the second time I have used this company and the customer service is excellent. I found this to be a great cover for gap insurance .
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2021-10-16T11:16:12Z 4 months ago
You would be mad not to arrange GAP insurance, must be at least my fifth car covered over the years. Excellent service.
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2021-09-30T08:09:41Z 4 months ago
Once again car2cover comes up trumps with service and price.. Been a loyal customer for 8 years. Highly recommend.
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2021-09-28T09:03:28Z 4 months ago
The lady I spoke with was informative, polite and knowledgable. A pleasure for someone who knew her stuff.
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2021-10-08T15:01:57Z 4 months ago
Web site very easy to use, able to cancel one policy and take out another without any problems
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2021-09-24T15:20:54Z 4 months ago
Very helpful lady, dealt efficiently with my quiet.
Arranged the gap cover I requested.
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2021-10-11T12:24:11Z 4 months ago
Website easy to use and costs are significantly less than main dealer offerings
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2021-10-13T15:12:48Z 4 months ago
Excellent service based on customer service and value for money
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2021-10-14T03:45:06Z 4 months ago
Very helpful, knowledgeable staff. Great cover at good value.
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2021-09-28T15:49:48Z 4 months ago
Easy no hassle transaction with things explained clearly
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2021-09-23T17:05:25Z 4 months ago
Easy to navigate and customer friendly. Highly recommend
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2021-10-02T11:30:20Z 4 months ago
Very helpful with getting the insurance organised.
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2021-09-23T11:07:47Z 4 months ago
Easy and convenient to do in your own time online.
Verified review|
Reviews for car2cover.co.uk
4.92/5.00
Excellent
How is the rating calculated?
Details about car2cover.co.uk
car2cover.co.uk- Logo - reviews
car2cover.co.uk - The UK's best Gap Insurance provider
This website provides a wealth of information about a range of high quality, low-cost Gap Insurance, Tyre Insurance, Scratch and Dent Insurance and Alloy Wheel Insurance.
Substantial savings when compared to motor dealer policies.
Visit today and contact us if you have any questions
Contact
Click2protect UK Limited
The Officers Mess Royston Road Duxford
CB22 4QH Cambridgeshire
United Kingdom
Trade register
United Kingdom 09196261