Certificate for vashi.com

No. X551DCF9F4C01643AA6FB40C08220E805
 

Approved on
15/05/2014
Valid until
14/05/2017
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for vashi.com



Excellent

4.95/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 159 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 528 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Outstanding, exemplary customer care that sets the standard for purchasing a luxury item.
The quality and design of the bespoke jewellery was stunning and surprisingly affordable.
The pendant is a one of a kind and will be treasured for many years to come not only for the emotional attachment but also as a beautiful piece of jewellery in its own right.
5.00
Excellent

I was very pleased with the whole process from start to finish. Annemarie was very helpful & made everything to do with the order flow without any issues. My now Fiancé was over joyed with a Her Engagement Ring and because of this we will be ordering our Wedding Bands from Vashi on our big day.
5.00
Excellent

Very good helpful & prompt on time no delays or any problems
5.00
Excellent

Very good service, enjoyed the looking at each of the options I selected, and appreciated the advice along the way.
4.67
Excellent

We were made to feel very special by Jessica and all the staff . The process of choosing the ring was so pleasurable and simplyfied by the beautiful rings that were there for me to choose . Would definitely recommend Vashi and all the team. Thank you
5.00
Excellent

Bought a stunning engagement ring from Vashi.Com. The customer services guided me excellently through the process. Due to be HM Forces and based in Central America they dispatched to a UK address for me. Even when I had mucked up the ring size, they even do free resizing

First class service and 5 stars all round from one very happy "engaged" man
5.00
Excellent

Excellent help and advice. Delivered discreetly and on time.
5 star recommendation
5.00
Excellent

Annemarie has been incredibly helpful. That, alongside the high quality rings and diamonds has meant I have been very impressed the service provided by Vashi. I will be recommending you to anyone who mentions they are looking at engagement or wedding rings. Thank you
5.00
Excellent

What else can I say but she said yes
5.00
Excellent

Great quality at a great price
5.00
Excellent

Ring was delayed by a day due to hall marked being polished over, not a problem as I was made aware instantly and also had all my questions answered swiftly. When ring arrived I was amazed how great it looked. Fiancée was over the moon with it Thank you for the great service.
5.00
Excellent

It couldn't have gone better. Smooth business and amazing goods.
5.00
Excellent

Excellent customer service Will definitely use Vashi in the future
4.67
Excellent

Fiancee loves her engagement ring great quality and good speed
5.00
Excellent

Bryony dealt with my viewing and she was superb, offering lots of useful advise but not imposing any opinions on me or being pushy for a sale.

Delivery went to my billing address rather than the delivery address requested however everything was well packed and in good order.

Have also called a few times and customer service is excellent; polite and helpful.
4.67
Excellent

You expect their customer service to go the extra mile but they always go above and beyond. Great company to deal with.
5.00
Excellent

All the staff are so helpful and very responsive. My engagement ring was purchased from here and have had it cleaned/repaired since.
5.00
Excellent

My surprise engagement ring needed changing. I was nervous about this as I envisaged hassle, I couldn't have been more wrong. I was dealt with sympathetically and efficiently. I have already chosen my wedding ring from your collection. You will be hearing from us before the end of the year. Thank you again.
5.00
Excellent

I have used vashi before and yet again the service was unreal. Professional and quick but more importantly, with a lot of care and attention to the customer. Keep doing what you do
5.00
Excellent

Very happy with everything - easy to order, great customer service and ring was great. ONly tiny niggle would be the ring box was rather tatty
4.67
Excellent

Bought a lovely sparkly diamond engagement ring all hassle free. Thanks.
5.00
Excellent

Vashi delivered an excellent service with very rapid delivery of a high quality and very reasonably priced engagement ring. Their customer service was also excellent when I exchanged the ring. Highly recommended
5.00
Excellent

The good I received arrived very promptly. I was frighten by my friend who said that a resized custom ring could take weeks to make, try day here The ring itself is very beautiful, and accurate to the specification of the ring I ordered. I happened to submit a follow up question to the support team who replied promptly and with much detail, always appreciated.
5.00
Excellent

Beautiful ring - setting is perfect, not too high. Diamond is stunning. Was apprehensive about ordering online without seeing it beforehand but it's perfect and the online ordering was really easy. Plenty of information to assist in choosing the right diamond. Would recommend to friends and family.
5.00
Excellent

Should I or shouldn't I? That was my dilemma - not about proposing to Melissa, but should I do so having already chosen the ring. What should I buy, where do I start? I needn't have worried as Vashi made the most important decision of my life the simplest one too. The fantastic website held my hand through each stage of the process. I was regularly updated on progress &the ring quickly. Amazing
5.00
Excellent

Absolutely stunning when I opened the box, very impressed and glad with my purchase.
The ring needed resizing and the service I received for that was outstanding as well.
Have already recommended Vashi to others
5.00
Excellent

Your services was excellent and the ring it was as I ordered. I had to send it back for resizing and it was done exactly as I sized it with no issue what so ever. I will certainly buy again and most of all I will highly recommend you. Well done.
5.00
Excellent

Vashi offered a fantastic service I ordered the perfect engagement ring (at the most competitive price I could find) days before Christmas. To my disbelief, it arrived the very next day despite the hectic post that time of the year. I proposed on New Year's Day (our 5 year anniversary) and she said yes She loves her ring and says that it is perfect. Very happy customer Would reccomend vashi
5.00
Excellent

Fantastic service. Quality of engagement ring was second to none. Delivery was prompt from day of order. Would recommend to anyone looking for something special.
5.00
Excellent

Wonderful customer service
Could not be better.
We are impressed
5.00
Excellent

My experience at Vashi was very pleasent, I was looked after on each of my visit until I came to a disision on the product I wished to buy, I will recommend vashi to anyone looking for the perfect shopping experience and I will be back in the near future for another purches
5.00
Excellent

Really impressed with the quality of goods, speed of delivery and customer service on hand. Had to return items for resizing but the whole process was very easy and quick
5.00
Excellent

This is the first time I have used Vashi but I was extremely impressed with how helpful the staff were, the speed of delivery on custom items and the quality of the items when they arrived.
5.00
Excellent

Throughout it has been a superb experince. From helping us choose the correct upgrade for the Diamond to letting us know that the parcel was safely delivered.
Thanks
5.00
Excellent

Excellent service throughout.
5.00
Excellent

Amazing friendly service
5.00
Excellent

Excellent delivery speed and quality. Customer service was good
4.67
Excellent

Very happy with the ring. Fiancée loved it and great price Some of staff seemed to lack knowledge and customer service skills but they were friendly enough
4.33
Good

Great experience - very friendly customer service and advice. The ring is amazing and the whole experience was perfect
5.00
Excellent

Prompt delivery and the item was fantastic. Great service over the phone too. Would definitely purchase further items from Vashi.com
4.67
Excellent

vashi.com

vashi.com was certified by Trusted Shops on 15/05/2014.

Contact
90 Long Acre, Covent Garden
WC2E 9RZ London
United Kingdom
laura@vashi.com
vashi.com

Owner
Diamond Manufacturers LTD
90 Long Acre, Covent Garden
WC2E 9RZ London
United Kingdom
Trade register
Companies House 06388524
Authorized representative
Madeline Turley
You can find reviews for other websites from this company here:
More information about the Trusted Shops customer reviews
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. The score from these ratings is calculated on a daily basis. In their comments, customers can share their experience with vashi.com in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

Genuine customer reviews for more trust
Trusted Shops is the leading trust brand for online shopping in Europe. Trusted Shops perfoms automatic and manual checks on all reviews, because only genuine reviews really help customers to make the right purchasing decision.