Certificate for vashi.com

No. X551DCF9F4C01643AA6FB40C08220E805
 

Approved on
15/05/2014
Valid until
14/05/2019
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for vashi.com



Excellent

4.96/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 153 Trusted Shops reviews collected in the last 12 months.
In total, vashi.com has already collected 697 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
17/10/2018
Date of order
17/10/2018
17/10/2018
Perfect experience. Great service. Very excited with the custom made diamond ring. Thanks
5.00
Excellent

Date of publication
14/10/2018
Date of order
14/10/2018
14/10/2018
Very personable service
Great selection of settings and diamonds
Would recommend to anyone
Peter Robinson
5.00
Excellent

Date of publication
14/10/2018
Date of order
12/10/2018
14/10/2018
Perfect rose gold love strike ring & Perfect service from Aru. Nice and beautiful shop in Selfridges Manchester. Cheers
5.00
Excellent

Date of publication
12/10/2018
Date of order
10/10/2018
12/10/2018
Fantastic service with Delma, she was friendly and knowledgable. She has managed to make the process a lot less daunting. The ring looks stunning, I will most definitely recommend Vashi to friends and family
5.00
Excellent

Date of publication
11/10/2018
Date of order
11/10/2018
11/10/2018
This has been by far the best customer experience I have ever had. The staff have always been very welcoming and will go above and beyond for what you need. Can’t speak highly enough the staff at vashi Selfridges Exchange. Thank you.
5.00
Excellent

Date of publication
11/10/2018
Date of order
11/10/2018
11/10/2018
Shop assistant is nice. Aru in Selfridges Exchange
5.00
Excellent

Date of publication
09/10/2018
Date of order
09/10/2018
09/10/2018
Very pleased with my ring I love it
We fully trusted the sales representative and were very happy with Paulina's recommendation :)
She gave us loads of details on how to choose the diamand and we were not disappointed with the result :) thanks again
5.00
Excellent

Date of publication
05/10/2018
Date of order
03/10/2018
05/10/2018
Very good Service with Delma
5.00
Excellent

Date of publication
04/10/2018
Date of order
04/10/2018
04/10/2018
Wow what an experience, like everyone I visited the high street jewellers, but thankfully discovered Vashi in the Trafford centre, the staff were well informed and were able to guide me without being pushy & the quality of diamonds were not available in other high street jewellers & I was shocked when they said they could have the rings ready in 6 days & with lifetime free servicing Thanks ari
5.00
Excellent

Date of publication
01/10/2018
Date of order
29/09/2018
01/10/2018
Haven’t had the delivery yet. Paulina was lovely, your love wall is great and the service was quick, friendly and very informative
5.00
Excellent

Date of publication
30/09/2018
Date of order
27/09/2018
30/09/2018
Can’t thank Michael enough for all his help throughout the whole process. As a bloke it can be a bit daunting even making the decision let alone picking the right ring but Michael made me instantly comfortable and even saved me money The final product is unbelievable, I couldn’t be happier
5.00
Excellent

Date of publication
29/09/2018
Date of order
29/09/2018
29/09/2018
Michael was extremely helpful and very knowledgeable. The process was not stressful because I had such great help.
thank you
5.00
Excellent

Date of publication
29/09/2018
Date of order
29/09/2018
29/09/2018
Sanaa, Natasha and Ariela were very professional and so helpful. Made it a very enjoyable experience choosing my rock for my rock.
5.00
Excellent

Date of publication
28/09/2018
Date of order
28/09/2018
28/09/2018
The whole process was managed efficiently by both Nicoleta and Fady and communication was really good.

Really appreciated Fady's honest opinion on the options i had - the most expensive stones are not always the best. I managed to get the perfect ring at well below the budget I quoted. Thanks Fady
5.00
Excellent

Date of publication
28/09/2018
Date of order
28/09/2018
28/09/2018
Customer service and quality of product exceptional. Everyone I spoke to has been incredibly helpful and the ring is absolutely beautiful. Would definitely recommend.
5.00
Excellent

Date of publication
25/09/2018
Date of order
25/09/2018
25/09/2018
Nurcin was amazing helped me a lot
5.00
Excellent

Date of publication
25/09/2018
Date of order
25/09/2018
25/09/2018
Paulina was absolutely excellent. She was recommended to me by a friend who had recently ordered with her. The whole process was stress free and simple and made my life much easier. Paulina's knowledge and experience was evident throughout and I cannot thank her enough for her help.
5.00
Excellent

Date of publication
25/09/2018
Date of order
25/09/2018
25/09/2018
Excellent service from Paulina and the team at Piccadilly throughout. Their prompt communication and careful explanation of the different options in terms of stones and settings was, in my experience, unrivalled. The ring arrived exactly as I had chosen, safely, securely and discreetly within a few of days of ordering and it looks fantastic.
5.00
Excellent

Date of publication
21/09/2018
Date of order
21/09/2018
21/09/2018
Fady was very helpful and explained the whole process clearly, was very welcoming and made the process simple.
4.33
Good

Date of publication
20/09/2018
Date of order
20/09/2018
20/09/2018
I purchased my wedding rings from Vashi. They are very customer orientated and I had a brilliant experience. They provided excellent value & great customer support post-purchase. I had my rings engraved free of charge and they will be re-plated & cleaned once a year for life: can't say fairer than that. Jessica was the staff member who served me at Vashi Westfield & her & the team were superb
5.00
Excellent

Date of publication
16/09/2018
Date of order
16/09/2018
16/09/2018
Eleanor who we dealt with initially and her colleagues Federica (and another lady) were all very professional and helpful when choosing and collecting the ring.

They have made the process very enjoyable and we absolutely love the finished product.

We already recommended a friend on customer service alone before we even finalised on our ring and will definitely stand by our recommendation.
5.00
Excellent

Date of publication
13/09/2018
Date of order
13/09/2018
13/09/2018
Nurcin has been very kind and helpful. We both have felt really comfortable and have had an amazing experience.
5.00
Excellent

Date of publication
09/09/2018
Date of order
09/09/2018
09/09/2018
Very welcoming, Ariela explained the whole process and made it easy and clear to understand how they make their rings.
Definitely recommend Vashi.
5.00
Excellent

Date of publication
09/09/2018
Date of order
17/08/2018
09/09/2018
A very informative and enjoyable experience.
5.00
Excellent

Date of publication
05/09/2018
Date of order
05/09/2018
05/09/2018
Great service, which made choosing such an important purchase pain free. Nicoleta and Fady where really helpful at every stage of the process.
5.00
Excellent

Date of publication
03/09/2018
Date of order
03/09/2018
03/09/2018
Ellie, Nicoleta, Fady were amazing Mysterious ring was completed in 2 days as i needed it in a rush. Everybody helped to make it happen for me. Loved the service and help, thank you
5.00
Excellent

Date of publication
03/09/2018
Date of order
01/09/2018
03/09/2018
We had a lovely time choosing our engagement ring at Vashi Selfridges. Ariela was really helpful in showing us a variety of diamonds and settings and talking us through the different specification options and asking any questions we had. We had read a lot of great reviews of Vashi online and were not disappointed. We would recommend them to anybody searching for a ring.
5.00
Excellent

Date of publication
03/09/2018
Date of order
01/09/2018
03/09/2018
We had a lovely time choosing our engagement ring at Vashi Selfridges. Ariela was really helpful in showing us a variety of diamonds and settings and talking us through the different specification options and asking any questions we had. We had read a lot of great reviews of Vashi online and were not disappointed. We would recommend them to anybody searching for a ring.
5.00
Excellent

Date of publication
03/09/2018
Date of order
03/09/2018
03/09/2018
Excellent service from all the staff I met. Marnin in particular toom the time to understand my requirements and made it an easy experience. Happy I chose Vashi.
5.00
Excellent

Date of publication
01/09/2018
Date of order
01/09/2018
01/09/2018
Couldn’t recommend Vashi in Selfridges and in particular Nichola anymore. I came in thinking I knew exactly what I wanted after several hours of online shopping however after much discussion (and a few complimentary beers); my decision changed completely. Fantastic experience in a non-pressured environment
5.00
Excellent

Date of publication
01/09/2018
Date of order
01/09/2018
01/09/2018
Extremely professional, welcoming and sincere staff. I very much enjoyed the whole process of purchasing the engagement ring, one of the most important purchases in a lifetime My fiancé and I are truly happy with the Vashi product and can warmly recommend it to the other couples too.
5.00
Excellent

Date of publication
31/08/2018
Date of order
31/08/2018
31/08/2018
Paulina provided great service and made the whole process a million times easier than I could have imagined. I highly recommend Vashi to anyone thinking of investing in such great products with great service. Thanks for your help
4.67
Excellent

Date of publication
28/08/2018
Date of order
28/08/2018
28/08/2018
Very fast and professional service, also deliver a fantastic product
5.00
Excellent

Date of publication
27/08/2018
Date of order
27/08/2018
27/08/2018
A surprisingly quick and painless experience buying my wedding ring. The sales assistant was able to help us navigate the various options and fill in the gaps in our knowledge, as well informing us of the steps we could take if, having received the ring, we wanted to change the metal or design. Helpful and friendly staff ensured it was a relaxed experience.
5.00
Excellent

Date of publication
26/08/2018
Date of order
26/08/2018
26/08/2018
Me and my partner have walked in to Selfridges Vashi today and have received an outstanding service. Nurcin offered us drinks, Introduced us to the brand and showed us many rings. We couldn't have felt more welcome and special. Excited to see my made ring
5.00
Excellent

Date of publication
25/08/2018
Date of order
25/08/2018
25/08/2018
Paulina was so helpful in helping arrange my order...and so polite. She was also highly knowledgeable of the products available. I would highly recommend Vashi to anybody looking for great customer service and the perfect ring.
5.00
Excellent

Date of publication
24/08/2018
Date of order
24/08/2018
24/08/2018
Very good service. Took time to help me design exactly what I wanted and ring has exceeded my expectations. Would recommend to anybody. Nicoleta provided a personable and great service.
5.00
Excellent

Date of publication
24/08/2018
Date of order
24/08/2018
24/08/2018
Lovely ring. My fiancé was over the moon. Thank you very much. Would highly recommend Vashi
5.00
Excellent

Date of publication
24/08/2018
Date of order
24/08/2018
24/08/2018
Excellent service from FADI
5.00
Excellent

Date of publication
22/08/2018
Date of order
20/08/2018
22/08/2018
Very elegant ring.
5.00
Excellent

vashi.com

vashi.com was certified by Trusted Shops on 15/05/2014.

Contact
90 Long Acre, Covent Garden
WC2E 9RZ London
United Kingdom
service@vashi.com
vashi.com
Owner
Diamond Manufacturers LTD
90 Long Acre, Covent Garden
WC2E 9RZ London
United Kingdom
Trade register
Companies House 06388524
Authorized representative
Madeline Turley
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Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with vashi.com in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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