Reviews for essentialphoto.co.uk



Excellent

4.87/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 623 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 1,144 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
21/04/2018
Date of order
14/04/2018
21/04/2018
Exvellent shoppkng and service meeting all requirements
5.00
Excellent

Date of publication
21/04/2018
Date of order
13/04/2018
21/04/2018
Great
5.00
Excellent

Date of publication
20/04/2018
Date of order
10/04/2018
20/04/2018
Superb the equipment and service can't be faulted
5.00
Excellent

Date of publication
20/04/2018
Date of order
13/04/2018
20/04/2018
as advertised
4.00
Good

Date of publication
20/04/2018
Date of order
12/04/2018
20/04/2018
Perfect
5.00
Excellent

Date of publication
19/04/2018
Date of order
12/04/2018
19/04/2018
Fast service,thank you
5.00
Excellent

Date of publication
18/04/2018
Date of order
11/04/2018
18/04/2018
Excellent Service
5.00
Excellent

Date of publication
18/04/2018
Date of order
11/04/2018
18/04/2018
Highly recommended Customer service is excellent
5.00
Excellent

Date of publication
18/04/2018
Date of order
11/04/2018
18/04/2018
Good on-line chat when you need it and prompt delivery
5.00
Excellent

Date of publication
18/04/2018
Date of order
10/04/2018
18/04/2018
Great delivery excellent customer service
5.00
Excellent

Date of publication
16/04/2018
Date of order
09/04/2018
16/04/2018
Amazing service and affordable high quality products
5.00
Excellent

Date of publication
16/04/2018
Date of order
09/04/2018
16/04/2018
one of the best services ever. Fantastic products and Next day postage is great . I will def use again .
5.00
Excellent

Date of publication
16/04/2018
Date of order
09/04/2018
16/04/2018
Excellent
5.00
Excellent

Date of publication
15/04/2018
Date of order
08/04/2018
15/04/2018
Really good service
5.00
Excellent

Date of publication
15/04/2018
Date of order
08/04/2018
15/04/2018
This was my first purchase with Essential, it won't be my last, brilliant and fast service and the Pixapro light stands are fantastic quality, I cannot rate these guys highly enough
5.00
Excellent

Date of publication
13/04/2018
Date of order
06/04/2018
13/04/2018
Good quality, Good price, delivery a bit late in the day.
4.67
Excellent

Date of publication
13/04/2018
Date of order
04/04/2018
13/04/2018
good
5.00
Excellent

Date of publication
12/04/2018
Date of order
02/04/2018
12/04/2018
Je n'ai testé qu'une seule fois le matériel acheté mais il semble répondre à mes attentes.
Les articles achetés sont arrivé en bon état, mais la livraison n'était pas correcte. UPS ne s'est pas donné la peine de se rendre à mon domicile et a laissé ma commande dans un relais colis. C'est vraiment dommage alors que j'étais présente toute la journée spécialement pour cela.
Le délai très correct.
3.33
Fair

Date of publication
11/04/2018
Date of order
04/04/2018
11/04/2018
Good products, great efficient delivery
5.00
Excellent

Date of publication
11/04/2018
Date of order
04/04/2018
11/04/2018
Always a good experience
5.00
Excellent

Date of publication
11/04/2018
Date of order
04/04/2018
11/04/2018
Great customer service.
5.00
Excellent

essentialphoto.co.uk replies: 20/04/2018
Thank you for your feedback. All feedback is greatly appreciated by our team as it allows us to find ways to constantly improve our service. We believe in an excellent customer service both before and after your purchase so if you are in need of any additional assistance then please do not hesitate to get in touch.

Date of publication
10/04/2018
Date of order
03/04/2018
10/04/2018
Great company to deal with.
5.00
Excellent

essentialphoto.co.uk replies: 20/04/2018
Thank you for your review. All feedback is greatly appreciated by our team because it allows us to find ways to constantly improve our service. We are glad that you enjoyed your experience shopping with us. We believe in an excellent customer service both before and after your purchase so if you are in need of any additional assistance then please do not hesitate to get in touch with us.

Date of publication
10/04/2018
Date of order
03/04/2018
10/04/2018
Wonderful
5.00
Excellent

essentialphoto.co.uk replies: 18/04/2018
Thank you for your review. All feedback is very important to us as it allows us to find ways to constantly improve our service. We are glad that you enjoyed your experience shopping with us. We believe in a great customer service both before and after your purchase so if you require any additional assistance then please do not hesitate to get in contact with a member of our team.

Date of publication
10/04/2018
Date of order
02/04/2018
10/04/2018
Always a perfect shopping experience,from ordering to delivery.
Fantastic prices also.
Highly recommended.
In the words of Arnold schwarzenegger I’ll be back
5.00
Excellent

essentialphoto.co.uk replies: 18/04/2018
Thank you for your review. All feedback is greatly appreciated by our team ask is allows us to find ways to constantly improve our service. We are glad that you enjoyed your experience shopping with us. We believe in an excellent customer service both before and after your purchase so if you require any additional assistance then please do not hesitate to get in contact with a member of our team.

Date of publication
10/04/2018
Date of order
03/04/2018
10/04/2018
Excellent service and products 10/10 :)
5.00
Excellent

essentialphoto.co.uk replies: 18/04/2018
Thank you for your review. All feedback is greatly appreciated by our team as it allows us to find ways to constantly improve our service. We are glad that you are happy with our service and the product we supplied. We believe in an excellent customer service both before and after your purchase so if you require any additional assistance then please do not hesitate to get in contact with us.

Date of publication
10/04/2018
Date of order
03/04/2018
10/04/2018
Great, Great and more Great,
5.00
Excellent

essentialphoto.co.uk replies: 18/04/2018
Thank you for your review. All feedback is greatly appreciated by our team as it allows us to find ways to constantly improve our service. We are pleased that you enjoyed your experience shopping with us. We believe in an excellent customer service both before and after your purchase so if you require any additional assistance then please do not hesitate to get in touch with a member of our team.

Date of publication
10/04/2018
Date of order
03/04/2018
10/04/2018
Essential Photo have always been very helpful and provided a great service.
5.00
Excellent

essentialphoto.co.uk replies: 18/04/2018
Thank you very much for your review. All feedback is taken on board as we are constantly looking for ways to better our service. We are glad that you are always happy with our service. We believe in an excellent customer service both before and after your purchase so if you require any additional assistance then please do not hesitate to get in touch with a member of our team.

Date of publication
10/04/2018
Date of order
25/03/2018
10/04/2018
Excellent as always
5.00
Excellent

essentialphoto.co.uk replies: 18/04/2018
Thank you for your review. All feedback is very much appreciated by our team as it allows us to find ways to constantly improve our service. We are glad that you always enjoy your experience shopping with us. We believe in an excellent customer service both before and after your purchase so if you require any additional assistance then please do not hesitate to get in touch.

Date of publication
10/04/2018
Date of order
03/04/2018
10/04/2018
Excellent service,couldn’t fault them.
5.00
Excellent

essentialphoto.co.uk replies: 18/04/2018
Thank you for your review. All feedback is greatly appreciated by our team as it allows us to find ways to constantly improve our service. We are glad that you are happy with the service we provided. We believe in an excellent customer service both before and after your purchase so if you require any additional assistance then please do not hesitate to get in touch with a member of our team.

Date of publication
10/04/2018
Date of order
03/04/2018
10/04/2018
Brilliant service once again from Essential Photo. Fast, efficient and well priced.
5.00
Excellent

essentialphoto.co.uk replies: 17/04/2018
Thank you for your review. All feedback is greatly appreciated by our team as it allows us to constantly. We are glad that you enjoyed your experience shopping with us. We believe in an excellent customer service both before and after your purchase so if you are in need of any further help then please do not hesitate to get in touch with a member of our team who will be happy to help.

Date of publication
10/04/2018
Date of order
03/04/2018
10/04/2018
Great product delivered on time
5.00
Excellent

essentialphoto.co.uk replies: 16/04/2018
Thank you for your review. All feedback is very much appreciated by our team because it allows us to find ways to constantly improve our service. We are glad that you are happy with the service we provided and the product we supplied. We believe in an excellent customer service both before and after your purchase so if you require any additional assistance then please get in touch.

Date of publication
10/04/2018
Date of order
02/04/2018
10/04/2018
Very good quality products at fair prices
4.33
Good

essentialphoto.co.uk replies: 16/04/2018
Thank you for your review. All feedback is greatly appreciated by our team as it allows us to find ways to constantly improve our service. We are glad that you are happy with the service we provided and the product we supplied. We believe in an excellent customer service both before and after your purchase so if you require any additional assistance then please get in contact with us.

Date of publication
09/04/2018
Date of order
02/04/2018
09/04/2018
Quick, efficient, knowledgeable.
5.00
Excellent

essentialphoto.co.uk replies: 16/04/2018
Thank you for your review. All feedback is very important to our team because it allows us to find ways to constantly improve our service. We are glad that you enjoyed your experience shopping with us. We believe in an excellent customer service both before and after your purchase so if you require any additional assistance then please do not hesitate to get in touch with a member of our team.

Date of publication
08/04/2018
Date of order
25/03/2018
08/04/2018
Quick delivery, immaculate product
5.00
Excellent

essentialphoto.co.uk replies: 16/04/2018
Thank you for your feedback. All feedback is very much appreciated by our team because it allows us to find ways to constantly improve our service. We are glad that you are happy with our service and the product we supplied. We believe in an excellent customer service both before and after your purchase so if you require any additional assistance then please do not hesitate to get in touch.

Date of publication
07/04/2018
Date of order
31/03/2018
07/04/2018
Great price and fast delivery. Thank you.
5.00
Excellent

essentialphoto.co.uk replies: 16/04/2018
Thank you for your feedback. All feedback is greatly appreciated by our team because it allows us to find ways to constantly improve our service. We are glad that you are happy with our service and the product we supplied. If you are in need of any additional assistance then please do not hesitate to get in toucn with a member of our team who will be happy to help.

Date of publication
07/04/2018
Date of order
17/03/2018
07/04/2018
A1 service
5.00
Excellent

essentialphoto.co.uk replies: 16/04/2018
Thank you for your review. All feedback is greatly appreciated by our team because it allows us to find ways to constantly improve our service. We are glad that you enjoyed your experience shopping with us. We believe in an excellent customer service both before and after your purchase so if you require any additional assistance then please do not hesitate to get in touch with a member of our team

Date of publication
06/04/2018
Date of order
30/03/2018
06/04/2018
all is fine
5.00
Excellent

essentialphoto.co.uk replies: 16/04/2018
Thank you for your review. All feedback is very important to our team because it allows us to find ways to constantly improve. We are glad that you enjoyed your experience shopping with us. We believe in an excellent customer service both before and after your purchase so if you require any additional assistance then please do not hesitate to get in touch with us.

Date of publication
06/04/2018
Date of order
30/03/2018
06/04/2018
As described quick delivery recommended company to buy from thanks Ian
5.00
Excellent

essentialphoto.co.uk replies: 13/04/2018
Thank you for your review. All feedback is greatly appreciated by our team because it allows us to find ways to constantly improve our service. We are glad that you enjoyed your experience shopping with us. If you are in need of any additional assistance then please do not hesitate to get in contact with a member of our team who will be happy to help.

Date of publication
06/04/2018
Date of order
29/03/2018
06/04/2018
Good website, easy to navigate great descriptions and some with handy videos. Quick delivery and great equipment.
5.00
Excellent

essentialphoto.co.uk replies: 13/04/2018
Thank you for your review. All feedback is greatly appreciated by our team because it allows us to find ways to constantly improve our service. We are glad that you enjoyed your experience shopping with us. We believe in an excellent customer service both before and after your purchase so if you require any additional assistance then please do not hesitate to get in touch with a member of our team

Date of publication
05/04/2018
Date of order
29/03/2018
05/04/2018
Part order delivered within 2 working days balance of order 4 to 6 weeks is disappointing
2.50
Fair

essentialphoto.co.uk customer reviews

essentialphoto.co.uk

Contact
50 Popes Lane
B69 4PA Oldbury, West Midlands
United Kingdom
customerservice@essentialphoto.co.uk
essentialphoto.co.uk
Owner
PIXAPRO LIMITED
5 Bishops Walk
B64 7RH Cradley Heath, West Midlands
United Kingdom
Trade register
United Kingdom 07601334
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with essentialphoto.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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