Reviews for bikester.co.uk



Excellent

4.70/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 342 Trusted Shops reviews collected in the last 12 months.
In total, bikester.co.uk has already collected 978 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
19/11/2019
Date of order
19/11/2019
19/11/2019
Good prices, with a good website layout let down by terrible delivery from Hermes.
I did email Bikester to let them know and i was offered a discount code, which didn't help much in chasing my delivery.
3.33
Fair

Date of publication
19/11/2019
Date of order
19/11/2019
19/11/2019
Love the product looks feels awesome, only complaint hermes take ages to deliver.
4.33
Good

Date of publication
19/11/2019
Date of order
19/11/2019
19/11/2019
Bell Super DH Mips Helmet.
Cost of helmet £25 cheaper than other companies, so very pleased with that.
Only surprise was that it shipped from Germany which was a bit slow and tracking info was also German. English tracking info would help
Would have expected uk base but all told good service at the right price.
4.67
Excellent

Date of publication
19/11/2019
Date of order
12/11/2019
19/11/2019
First class delivery with tracability,good price and excellent customer service
5.00
Excellent

Date of publication
18/11/2019
Date of order
11/11/2019
18/11/2019
Can't fault the web site or service.
4.33
Good

Date of publication
17/11/2019
Date of order
09/11/2019
17/11/2019
Giving as a present - not yet tho'
5.00
Excellent

Date of publication
15/11/2019
Date of order
23/10/2019
15/11/2019
I was generally satisfied with the delivery times and the quality of the products. The only annoying problem was that I found the bike I had ordered was fitted with a hub dynamo but a front light without switch (so the lights are always on). The customer service was of not much help, when I asked about ordering an alternative front light without being charged for postage again.
3.67
Good

Date of publication
15/11/2019
Date of order
07/11/2019
15/11/2019
Great price and prompt delivery
5.00
Excellent

Date of publication
14/11/2019
Date of order
03/11/2019
14/11/2019
Would highly recommend this company
5.00
Excellent

Date of publication
14/11/2019
Date of order
14/11/2019
14/11/2019
All good, great product, expensive but well made, good beam, you get what you pay for.
5.00
Excellent

Date of publication
14/11/2019
Date of order
06/11/2019
14/11/2019
Very good service.
5.00
Excellent

Date of publication
12/11/2019
Date of order
12/11/2019
12/11/2019
I’m very pleased with the service I got and the excellent PRO TREK watch I received. I was also happy to be kept in touch with the progress on delivery. Thank you
5.00
Excellent

Date of publication
12/11/2019
Date of order
12/11/2019
12/11/2019
Great service , fast delivery to uk
5.00
Excellent

Date of publication
09/11/2019
Date of order
09/11/2019
09/11/2019
Amazing service, early delivery and epic product I’m going to use these guys again in the future so pumped Kink bmx build beautiful bikes for people like me getting into it and experts so my choice
5.00
Excellent

Date of publication
08/11/2019
Date of order
01/11/2019
08/11/2019
great deal, excellent wheels, best price and service
5.00
Excellent

Date of publication
06/11/2019
Date of order
06/11/2019
06/11/2019
Great product and excellent service
5.00
Excellent

Date of publication
06/11/2019
Date of order
29/10/2019
06/11/2019
Really pleased with the grips which are very comfortable
5.00
Excellent

Date of publication
05/11/2019
Date of order
05/11/2019
05/11/2019
Small problem with delivery but it was sorted out very quickly and the bike is lovely
4.00
Good

Date of publication
05/11/2019
Date of order
05/11/2019
05/11/2019
Looks absolutely lovely on my bike, few friends have said how nice it looks.
5.00
Excellent

Date of publication
05/11/2019
Date of order
05/11/2019
05/11/2019
Product and service where excellent. Really must improve the packaging. First set of fenders damaged in transit. Had they been better packaged this probably wouldn't have happened. Replacement set also arrived in damaged carton with even less protective packing. More by luck, the replacement set where not damaged.
4.00
Good

Date of publication
03/11/2019
Date of order
25/09/2019
03/11/2019
Excellent
5.00
Excellent

Date of publication
30/10/2019
Date of order
09/10/2019
30/10/2019
Top job. Delivered safely and quickly
5.00
Excellent

Date of publication
29/10/2019
Date of order
29/10/2019
29/10/2019
Great product, arrived in a well packaging.
5.00
Excellent

Date of publication
29/10/2019
Date of order
16/10/2019
29/10/2019
Good Service
5.00
Excellent

Date of publication
24/10/2019
Date of order
13/10/2019
24/10/2019
well done
4.00
Good

Date of publication
22/10/2019
Date of order
14/10/2019
22/10/2019
Good advice on spares for SKS floor pump
4.50
Excellent

Date of publication
22/10/2019
Date of order
22/10/2019
22/10/2019
Excellent first time buyer experience. I will use you again and recommend you without hesitation
5.00
Excellent

Date of publication
21/10/2019
Date of order
13/10/2019
21/10/2019
Rear brake ordered, came quickly. Only reason not an excellent all the way through is that it was European spec with brake lever set for other hand side.
4.67
Excellent

Date of publication
21/10/2019
Date of order
13/10/2019
21/10/2019
Great product and excellent service...really fast delivery. Will definitely use again
5.00
Excellent

Date of publication
19/10/2019
Date of order
12/10/2019
19/10/2019
Very good delivery and processing returns
5.00
Excellent

Date of publication
18/10/2019
Date of order
03/10/2019
18/10/2019
I've had a couple of things from Bikester now. The last thing was a pair of pumps, they did have a small blip with Hermes & I had to contact Customer Services for the first time. Surprised i got a reply same day, package delivered next day, if the price is right (i'm tight) then i'll buy from Bikester, they really are the whole package & fortunately our Hermes driver is brilliant.
5.00
Excellent

Date of publication
17/10/2019
Date of order
09/10/2019
17/10/2019
Great to deal with and very helpful thanks again
5.00
Excellent

Date of publication
16/10/2019
Date of order
07/10/2019
16/10/2019
Nice bike, arrived with dent in mudguard which was an easy fix. Love the hub gears, not sure about the hub brakes yet - wait til they bed in.
4.00
Good

Date of publication
16/10/2019
Date of order
16/10/2019
16/10/2019
Great website,great price, prompt delivery.
5.00
Excellent

Date of publication
16/10/2019
Date of order
16/10/2019
16/10/2019
Have never received this order despite ordering over 3 weeks ago
1.00
Very Poor

Date of publication
15/10/2019
Date of order
15/10/2019
15/10/2019
I'm a new Bikester customer and was a little sceptical at first but after checking their reviews and receiving great customer service before, during and after my purchase I would definitely recommend them.
5.00
Excellent

Date of publication
15/10/2019
Date of order
15/10/2019
15/10/2019
Great service, quick delivery, best price on line
5.00
Excellent

Date of publication
15/10/2019
Date of order
15/10/2019
15/10/2019
love from London
5.00
Excellent

Date of publication
15/10/2019
Date of order
15/10/2019
15/10/2019
Salming race 7 women’s running shoes, have ran in these before, but this version is definitely superior, light, fast and low profile, perfect for me, and now one layer upper, will be buying again, customer service and delivery was excellent, and the price was a bargain, many thanks.
5.00
Excellent

Date of publication
11/10/2019
Date of order
11/10/2019
11/10/2019
Great range of items that are really hard to find here in the UK are stocked, good prices, quality goods and given the warehouse is in Germany and I'm in rural SW England, very quick delivery. Easy to use website too. I would recommend them to anyone.
5.00
Excellent

bikester.co.uk customer reviews

bikester.co.uk

Contact
Friedrichstrasse 6
70174 Stuttgart
Germany
trustedshops@bikester.co.uk
bikester.co.uk
Owner
internetstores GmbH
Friedrichstrasse 6
70174 Stuttgart
Germany
Trade register
Amtsgericht Stuttgart HRB 741359
Authorized representative
Dr. Hans Dohrmann (CEO), Bernd Humke (CFO/COO)
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with bikester.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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