Certificate for buyspares.co.uk

No. X30CA65F87DBCDFDEBEEB9FB260AAB07A
 

Approved on
05/08/2013
Valid until
04/08/2019
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for buyspares.co.uk



Good

4.42/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 69 Trusted Shops reviews collected in the last 12 months.
In total, buyspares.co.uk has already collected 79 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
16/04/2019
Date of order
12/04/2019
16/04/2019
Part was ok but screw holes wasn't fit my old holes so I have to drill new screw holes.
3.33
Fair

Date of publication
16/04/2019
Date of order
08/04/2019
16/04/2019
The order was easy to place and arrived within the time scale stated. They kept in me updated regarding the status of my order. Items as ordered very pleased, will definitely use them again.
5.00
Excellent

Date of publication
16/04/2019
Date of order
08/04/2019
16/04/2019
Order received promptly and efficiently. A wholly satisfactory experience.
5.00
Excellent

Date of publication
11/04/2019
Date of order
09/04/2019
11/04/2019
No problems as described, speedy delivery.
5.00
Excellent

Date of publication
11/04/2019
Date of order
03/04/2019
11/04/2019
Very swift and reliable,,,,
5.00
Excellent

Date of publication
10/04/2019
Date of order
02/04/2019
10/04/2019
Excellent customer service and excellent delivery time, didn't pay next day delivery as was in no hurry but came within 2 days so I'm well pleased. Will use again
5.00
Excellent

Date of publication
03/04/2019
Date of order
25/03/2019
03/04/2019
Still have not received my goods
1.00
Very Poor

buyspares.co.uk replies: 09/04/2019
Good Morning, Thank you for your review. I can confirm your order has been despatched and delivered on 05/04/19. I hope you return to Buyspares in the future we value your custom. Kind Regards Jayne

Date of publication
03/04/2019
Date of order
24/03/2019
03/04/2019
Excellent
4.67
Excellent

Date of publication
27/03/2019
Date of order
19/03/2019
27/03/2019
I did not have to contact anyone regarding the purchase. It arrived on time and was as described and in tact. I would have preferred to ordered by phone, rather than over the net.
5.00
Excellent

Date of publication
26/03/2019
Date of order
23/03/2019
26/03/2019
Order arrived on time and was exactly what I needed. Would recommend this web site
5.00
Excellent

Date of publication
12/03/2019
Date of order
18/01/2019
12/03/2019
Delivered as promised
5.00
Excellent

Date of publication
12/03/2019
Date of order
10/03/2019
12/03/2019
Excellent, very happy
5.00
Excellent

Date of publication
12/03/2019
Date of order
09/03/2019
12/03/2019
My order was understood, delivery promised, couriers notified me of arrival time and this happened as promised. No problems.
5.00
Excellent

Date of publication
12/03/2019
Date of order
03/03/2019
12/03/2019
I was very happy overall
5.00
Excellent

Date of publication
28/02/2019
Date of order
05/01/2019
28/02/2019
Still waiting to hear from you regarding delivery update. Communication skills are poor.
1.00
Very Poor

Date of publication
14/02/2019
Date of order
05/02/2019
14/02/2019
very convenient dealing with buyspares. thank you.
4.67
Excellent

Date of publication
12/02/2019
Date of order
04/02/2019
12/02/2019
delivery could be quicker
4.67
Excellent

Date of publication
11/02/2019
Date of order
20/12/2018
11/02/2019
No good
1.00
Very Poor

Date of publication
31/01/2019
Date of order
14/01/2019
31/01/2019
You sent item very operatively , but in Lithuania you have choose a partners as AB Lietuvos paštas ( Lithuanian post ) which is not so operative and don't using costumers phone number regarding delivery information. That why my item I have received with delay one week.
4.33
Good

Date of publication
29/01/2019
Date of order
20/01/2019
29/01/2019
First class service. Will always use
5.00
Excellent

Date of publication
23/01/2019
Date of order
15/01/2019
23/01/2019
every thing arrived in good ordser and has now been fitted and working
4.00
Good

Date of publication
22/01/2019
Date of order
13/01/2019
22/01/2019
Everything good
5.00
Excellent

Date of publication
17/01/2019
Date of order
09/01/2019
17/01/2019
I ordered my spare part for my Bosch kettle and received within five days. Perhaps because it was the weekend, delivery took slightly longer than I expected (via Royal Mail) but the spare arrived and fitted the kettle perfectly.
4.33
Good

Date of publication
15/01/2019
Date of order
11/01/2019
15/01/2019
Paid for specific day delivery and didn't arrive until following day. No communication or apology so far
2.33
Poor

Date of publication
11/01/2019
Date of order
21/12/2018
11/01/2019
I placed an order with BUYSPARES on the 21/12/2018 and i still have not got this order.
On the 7/1/2019 i sent the company an e mail asking if the good would be sent and i was told an email would be sent to me with in 48hrs, well i still have not got this e mail after 72hrs so all i can say is if this is customer service it is rubbish.
1.00
Very Poor

Date of publication
10/01/2019
Date of order
31/12/2018
10/01/2019
The turntable plate was okay
The oven cleaners were rubbish. NO GOOD A waste of money.Would not recommend -----------
3.67
Good

Date of publication
09/01/2019
Date of order
30/12/2018
09/01/2019
Thank you for an excellent service. The new cooker element you supplied fitted perfectly and the job was easier than expected. All is well.
Thank you again.
5.00
Excellent

Date of publication
08/01/2019
Date of order
29/12/2018
08/01/2019
I have used Buyspares before always helpfull, Easy to use. All is good.
The delivery was good - I will always, when I need to use this firm again.

Marion
5.00
Excellent

Date of publication
04/01/2019
Date of order
01/01/2019
04/01/2019
Our order was tracked, we were kept informed, it arrived within 20 minutes of it's schedule. The goods were well packed and the quality was first class. Highly recommended.
5.00
Excellent

Date of publication
02/01/2019
Date of order
22/12/2018
02/01/2019
goods arrived well packaged and fit my appliance perfectly, would definitely recommend the seller to friends
5.00
Excellent

Date of publication
28/12/2018
Date of order
20/12/2018
28/12/2018
The microwave turntable which I ordered arrive completely broken, however I contacted buyspares and they are replacing the item. I informed them that it had been very badly packed and they made a note of my comments
2.33
Poor

Date of publication
26/12/2018
Date of order
22/12/2018
26/12/2018
Great service all round
5.00
Excellent

Date of publication
25/12/2018
Date of order
16/12/2018
25/12/2018
Definitely recommend for others to shop here fast delivery and cheaper than the rest 5
5.00
Excellent

Date of publication
21/12/2018
Date of order
13/12/2018
21/12/2018
Item delivered as described and in perfect condition.
5.00
Excellent

Date of publication
20/12/2018
Date of order
15/12/2018
20/12/2018
Superb service. Ordered weekend, arrived Monday, installed and machine fixed. I paid extra for speed but was worth it. Thanks a lot Buyspares.
5.00
Excellent

Date of publication
19/12/2018
Date of order
21/11/2018
19/12/2018
Took too long to be delivered.
3.00
Fair

Date of publication
15/12/2018
Date of order
07/12/2018
15/12/2018
Not impressed with the fact it took 8 days to reach me after I ordered
4.00
Good

Date of publication
15/12/2018
Date of order
07/12/2018
15/12/2018
Placed 2 orders, only received 1. Been in touch several times, only to be told "wait". Did not receive dispatch note on order undelivered. I do not think it was ever sent.
2.00
Poor

Date of publication
13/12/2018
Date of order
26/11/2018
13/12/2018
excellent service, many thanks
5.00
Excellent

Date of publication
12/12/2018
Date of order
30/11/2018
12/12/2018
Price compared well to alternative source
5.00
Excellent

buyspares.co.uk customer reviews

buyspares.co.uk

Contact
Connect House, Small Heath Business Park, Talbot Way
B10 0HJ Birmingham
United Kingdom
comment@buyspares.co.uk
buyspares.co.uk
Owner
Connect Distribution Services Limited
Connect House, Small Heath Business Park, Talbot Way
B10 0HJ Birmingham
United Kingdom
Trade register
United Kingdom 03004798
Authorized representative
Andrew Sharp
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with buyspares.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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