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Top positive review
5 Jun 2023
Verified review
Order arrived quickly and well packaged, the sweets are good quality and taste great ! I bought five packs to refill the Daddy's sweet jar which I ordered last year for Fathers Day from this company. The perfect gift from Stanley (my fox red Labrador) for his dog Daddy ; )
As this was my first order with this company i had no previous opinion ,however, once i received my order of a various amount of sweets i can't say i was overwhelmed with the sweets i ordered.
I love sour and fizzy sweets so my order consisted of these and as they stated these were top quality sweets i was hoping this would be the case.
Now i have had the opportunity to sample all the flavours i ordered i am left somewhat underwhelmed. They are not as sour or fizzy that they state and feel that i will in future purchase my well known brand from now on.
The sweet tobacco you sent over was bitter and musty - very unpleasant
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1 Feb 2024
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order still not arrived
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12 Aug 2023
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Boiled sweets
I liked the the orange sweets I disliked the Blackcurrant and liquorice I haven’t tried the other two yet shipping was good packaging was great would recommend
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23 Nov 2023
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Does what it says it will
Despatched on time, good communication. Let down by royal mail.
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23 Sept 2023
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Sugar free selection limited
Used to be a five but there sugar free selection has gone done
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Answer by Handy Candy
26 Sept 2023
Dear Guest, we appreciate your feedback. Our sugar free range has actually increased significantly over the last 6 months, however we have had to remove/replace some lines due to supplier issues. If there is a particular sweet you are interested in please let us know and we will be happy to assist if possible.
10 Dec 2023
Verified review
Nice to see the old sweets very nicr
Mice to see the old sweets
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20 Aug 2023
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14 Oct 2023
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My sweets were broken and I was only offered refunds not replacement
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Answer by Handy Candy
19 Oct 2023
Hi, I'm sorry to hear this feedback. You were actually given a number of options, including returning the sweets to us Free of charge so we can investigate the issue further in a bid to find out the extent of the damage and resolve for you. You were unwilling to send the items back however as a gesture of goodwill we refunded you the full bags (despite only a few sweets being broken) but advised that as we do not know how they were damaged (its not something that has been reported by any other customers) we cannot explain why this happened. I have also checked through all our correspondence from you and at no point did you even suggest that you would prefer replacements rather than a refund, so we feel this one star review is more than a little unfair.
12 Nov 2023
Verified review
I have yet to receive my order which is very disappointing.
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Answer by Handy Candy
14 Nov 2023
Hi, I'm so sorry to hear you haven't received your order. Please mail us with your order number at sales@handycandy.co.uk and we will resolve this for you.
Kind Regards
Handy Candy
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