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Top positive review
17 Oct 2023
Verified review
Lovely quality clothes. Would like more detail in the description of how the clothes fit, e.g. generous or slim fitting, which would be helpful if between sizes.
I was really looking forward to receiving my new Normad jacket from you.
I had been sent the wrong size which is far too big when I looked to see if I could order the original size it had gone out of stock!!
And I had 20% off so I’ve lost out twice really
So one very unhappy customer 😔
I ordered a jumper in the sale and it arrived in a crumpled "worn" condition and the quality was poor. What looked like a warm jumper was very thin, then the return for refund has taken ages. I've heard nothing and there is no clear way to contact the company when you really need to speak to someone.
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