Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.
Top positive review
10 May 2023
Verified review
Great value and quality product. It was a 205kg roll and only 1 guy on the delivery lorry so I had to give him a hand with it. Not sure what he’d have done it I wasn’t able.
Sent quite clearly the wrong product and wa told it was a batch colour issue. Then never got back to me just offered me a minor discount. Was trying to compare a Mercedes with a fiat but reply was it just a shade batch issue. Poor communication. 1 guy arrived in van no message to say it was on the way and took around 10 days to arrive. And the delivery guy couldn't move it out his van. Can't even be bothered to communicate with me.
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.
Reviews for Artificial Grass GB
Filter
Rating
Sort by
Relevance
23 Oct 2023
Verified review
Quick delivery and good quality product
Report review
7 Sept 2023
Verified review
Extremely pleased with the service and found the sales team very helpful in replying to emails very promptly
Report review
3 Sept 2023
Verified review
Fast service and delivery
Report review
21 Aug 2023
Verified review
Great quality grass, no hassle ordering and very fast delivery with good communication. Thank you
Report review
10 Aug 2023
Verified review
Great quality grass
Delivery service was really helpful and polite. The grass quality is really good!
Report review
10 May 2023
Verified review
Great value and quality product. It was a 205kg roll and only 1 guy on the delivery lorry so I had to give him a hand with it. Not sure what he’d have done it I wasn’t able.
Report review
20 Jul 2023
Verified review
good price great quality very helpful delivery man looks brill
Report review
26 Apr 2023
Verified review
Great quality and in time delivery, recommended.
Report review
29 Jun 2023
Verified review
Quality product, prompt delivery, great service
Report review
31 Mar 2023
Verified review
Report review
27 Jun 2023
Verified review
Sent quite clearly the wrong product and wa told it was a batch colour issue. Then never got back to me just offered me a minor discount. Was trying to compare a Mercedes with a fiat but reply was it just a shade batch issue. Poor communication. 1 guy arrived in van no message to say it was on the way and took around 10 days to arrive. And the delivery guy couldn't move it out his van. Can't even be bothered to communicate with me.
Report review
25 Jun 2023
Verified review
Lack of communication & poor customer service
Lack of communication over a week since ordering. Called up for 2nd time only to told it was damaged in transit so new lot to be sent .. no confirmation in delivery date again. Poor service. Did not offer gesture of good will or refund of delivery payment. Wouldn't recommend. Still not received the grass !!
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.
Imported Reviews
They are not included in the overall rating. No verification measures have been taken.