Date of publication
28/04/2024
Date of order
19/04/2024
28/04/2024
4.00
Good
Date of publication
28/04/2024
Date of order
21/04/2024
28/04/2024
4.00
Good
Date of publication
28/04/2024
Date of order
18/04/2024
28/04/2024
When it came it has a dent on the frame but the pic is brilliant
4.00
Good
MYPICTURE replies: 28/04/2024
We appreciate your valuable feedback. We're pleased to hear that you're satisfied with the picture quality. Your comments regarding the condition upon arrival have been noted and will certainly be taken into account. Thank you.
Date of publication
27/04/2024
Date of order
17/04/2024
27/04/2024
Production and shipping out of production was quick however being based in germany the overseas shipping to the UK was around 8 days. I cannot really blame the company as this is more likely a brexit thing sadly.
4.00
Good
MYPICTURE replies: 27/04/2024
Thank you for your feedback. It's regrettable that you experienced delays in shipping. Your input helps us understand areas where we can improve. We appreciate your understanding and will consider your feedback in our ongoing efforts to enhance our services.
Date of publication
25/04/2024
Date of order
16/04/2024
25/04/2024
Colour debatable but it must be difficult.
4.00
Good
MYPICTURE replies: 25/04/2024
We appreciate your understanding and patience with the color aspect. Your feedback is valuable to us and will certainly be considered for future improvements. Thank you for taking the time to share your thoughts.
Date of publication
25/04/2024
Date of order
14/04/2024
25/04/2024
The canvas print is beautiful. It was everything I was expecting. The only reason I didn’t give 5 stars was because my order seemed to be in shipping for nearly 2 wks which I know that isn’t the consumers fault but when I tried to message customer service I was only able to speak to a digital chat. Fortunately my order came a day later. Yodel delivery were brilliant.
4.00
Good
MYPICTURE replies: 25/04/2024
We appreciate your feedback and are glad you found the canvas print beautiful. We acknowledge your concern about the shipping time and customer service interaction. Your input is valuable to us and will be considered for future improvements.
Date of publication
25/04/2024
Date of order
15/04/2024
25/04/2024
4.00
Good
Date of publication
25/04/2024
Date of order
17/04/2024
25/04/2024
Digital photography transfered to a canvas, the picture is excellent price is superb. My only gripe is the delivery timesvare a little misleading unless reading the very 'small' print. That said i would recommend this company.
4.00
Good
MYPICTURE replies: 25/04/2024
Thank you for your feedback and recommendation. We always strive to improve our service and we appreciate your comment regarding delivery times. Your insight is valuable as we continue to make enhancements.
Date of publication
25/04/2024
Date of order
15/04/2024
25/04/2024
4.00
Good
Date of publication
24/04/2024
Date of order
11/04/2024
24/04/2024
4.00
Good
Date of publication
24/04/2024
Date of order
10/04/2024
24/04/2024
No problems with my order of a large printed canvas and mug. Good quality, and packaging.
The only problem I had is when I discovered that you use Yodal as your courier.
In my experience they are generally useless. Had an email saying one package was to be delivered on the Saturday which was fine. On the Thursday before with 5 minutes warning discovered that it was now being delivered that day, wh
4.00
Good
MYPICTURE replies: 24/04/2024
We really appreciate your honest feedback. We understand your concerns about our courier service and we will definitely take your experience into account moving forward. Despite these issues, we're glad to hear you were satisfied with your order. Thank you.
Date of publication
23/04/2024
Date of order
15/04/2024
23/04/2024
Bought for a colleague. Looks very nice. Shame bit of head missing off but maybe way photo is.
4.00
Good
MYPICTURE replies: 24/04/2024
We appreciate your feedback and are pleased to hear that the item met your aesthetic expectations. Regarding your concern, it's possible that the photograph perspective may give a different impression. Your understanding is much appreciated.
Date of publication
23/04/2024
Date of order
07/04/2024
23/04/2024
Canvas great. Mugs I believed requesting the picture on the right would be right from the handle, on the front, not on the back. Perhaps a bit confusing or just misunderstood, had planned to give these as presents.
4.00
Good
MYPICTURE replies: 23/04/2024
We appreciate your feedback and are glad you enjoyed the canvas. We understand the positioning of the image on the mugs wasn't as anticipated. Your comments will be taken into account for future improvements. Thank you.
Date of publication
23/04/2024
Date of order
15/04/2024
23/04/2024
Decent quality picture.Just a pity that the word copy,was printed at top of pic.Yes this was the pic i sent but thought that word may be ddeleted out
4.00
Good
MYPICTURE replies: 23/04/2024
We appreciate your feedback and understand your perspective. Rest assured, your input will be considered to improve our services. Your satisfaction is important to us. Thank you.
Date of publication
23/04/2024
Date of order
11/04/2024
23/04/2024
Photo and cups are of a good quality. They are a little too small for most people's idea if a mug.
4.00
Good
MYPICTURE replies: 23/04/2024
We appreciate your feedback. Your comments on the size of our cups are noted. We strive to meet the varying preferences of our customers. Your input is valuable in our continuous effort to improve.
Date of publication
23/04/2024
Date of order
13/04/2024
23/04/2024
So far my experience has been satisfactory (still waiting on second purchase). Only downside was not being able to add to my first order before being dispatched so had to pay double postage.
4.00
Good
MYPICTURE replies: 23/04/2024
We appreciate your feedback. We understand the concern about paying double postage. We are constantly looking for ways to improve our service. Thank you for your understanding.
Date of publication
22/04/2024
Date of order
14/04/2024
22/04/2024
Everything explained through out process, small criticism was nothing supplied to help hang canvas on wall.
4.00
Good
MYPICTURE replies: 22/04/2024
We appreciate your feedback and the time taken to share your experience. Your suggestion about providing supplies to hang the canvas is noted and will be considered for future improvements. Thank you for your valuable input.
Date of publication
21/04/2024
Date of order
12/04/2024
21/04/2024
Delighted with the product and the price was very reasonable too. Maybe best to offer discounts on future purchases after the delivery of the order and not before.
4.00
Good
MYPICTURE replies: 22/04/2024
Thank you for your valuable feedback. We appreciate your satisfaction with our product and pricing. Your suggestion about discounts on future purchases is noted and will be taken into consideration. Your input is highly appreciated.
Date of publication
21/04/2024
Date of order
13/04/2024
21/04/2024
4.00
Good
Date of publication
21/04/2024
Date of order
13/04/2024
21/04/2024
Nice items. Thanks
4.00
Good
MYPICTURE replies: 21/04/2024
We're glad to hear you found our items to your liking. Your positive feedback is greatly appreciated. Thank you for choosing us.
Date of publication
21/04/2024
Date of order
14/04/2024
21/04/2024
I got in contact as picture not perfect. You have responded saying you are shipping a replacement hence the 4 stars as your customer service is fantastic
4.00
Good
MYPICTURE replies: 21/04/2024
We appreciate your positive feedback regarding our service. It's our endeavor to ensure satisfaction. We hope the replacement will meet your expectations. Thank you.
Date of publication
21/04/2024
Date of order
11/04/2024
21/04/2024
Good quality
A little slow getting to me but well packed.
4.00
Good
MYPICTURE replies: 21/04/2024
We appreciate your feedback. We're sorry for any delay you experienced, but we're glad to hear you were pleased with the packaging. Your comments will be taken into account for future improvements.
Date of publication
21/04/2024
Date of order
12/04/2024
21/04/2024
Best value for money
4.00
Good
MYPICTURE replies: 21/04/2024
We're thrilled to hear you found our offerings a great balance of quality and affordability. Your support is much appreciated. Thank you!
Date of publication
21/04/2024
Date of order
11/04/2024
21/04/2024
My first order..its fine..
.
4.00
Good
MYPICTURE replies: 21/04/2024
We appreciate your feedback regarding your initial experience. Your satisfaction is important to us and we are here to ensure your future interactions are as smooth as possible. Thank you for choosing us.
Date of publication
21/04/2024
Date of order
10/04/2024
21/04/2024
Efficient and fast delivery, downside is that you cannot cancel or change your order easily (or at all!).
Good prices but would like artist quality paper prints!
4.00
Good
MYPICTURE replies: 21/04/2024
Thank you for your valuable feedback. We appreciate your insight regarding order changes and our product range. Your suggestions will be considered as we continuously work to enhance our services.
Date of publication
20/04/2024
Date of order
12/04/2024
20/04/2024
Brilliant Quality.. the effects make the product with my dog still looking like my dog even with the photo effects
4.00
Good
MYPICTURE replies: 20/04/2024
We're thrilled to hear that the quality of our photo effects met your expectations and your dog's likeness was maintained. We appreciate your feedback. Thank you!
Date of publication
20/04/2024
Date of order
10/04/2024
20/04/2024
Generally really good service - decent product at a sensible cost. Delivery (via a third party delivery partner) took far too long though.
4.00
Good
MYPICTURE replies: 20/04/2024
We appreciate your feedback. We're glad to hear that you found our service satisfactory and pricing sensible. Your comments about the delivery time will certainly be taken into account for future improvements. Thank you for your patience and understanding.
Date of publication
20/04/2024
Date of order
08/04/2024
20/04/2024
Great quality. Only problem was delivery which did take along time. But other than that really pleased.
4.00
Good
MYPICTURE replies: 20/04/2024
We appreciate your feedback and are delighted to hear you're pleased with the quality. We are continuously working on improving our services, including delivery times. Your patience and understanding are greatly valued.
Date of publication
18/04/2024
Date of order
07/04/2024
18/04/2024
4.00
Good
Date of publication
17/04/2024
Date of order
08/04/2024
17/04/2024
Great but the delivery time was very slow compared to others.
4.00
Good
MYPICTURE replies: 18/04/2024
We appreciate your feedback and understand the importance of timely delivery. Your input has been noted and will be considered in our ongoing efforts to improve our services. Thank you for your patience and understanding.
Date of publication
17/04/2024
Date of order
09/04/2024
17/04/2024
4.00
Good
Date of publication
16/04/2024
Date of order
08/04/2024
16/04/2024
Great communication with seller. Able to track parcel at all times. Good quality.
4.00
Good
MYPICTURE replies: 16/04/2024
We are delighted to hear that you had a positive experience with our service, particularly in terms of communication and tracking. We appreciate your feedback and look forward to serving you again.
Date of publication
16/04/2024
Date of order
07/04/2024
16/04/2024
The frame work is much thinner than the ones received before. But pictures still look nice.
4.00
Good
MYPICTURE replies: 16/04/2024
We appreciate your valuable feedback. It's great to hear you're satisfied with how your pictures look. We're constantly striving to improve, and your comments will be taken into account. Thank you.
Date of publication
16/04/2024
Date of order
07/04/2024
16/04/2024
4.00
Good
Date of publication
15/04/2024
Date of order
31/03/2024
15/04/2024
Likes how well packed and safe deliver
4.00
Good
MYPICTURE replies: 16/04/2024
We appreciate your positive feedback regarding our packaging and delivery. It is our commitment to ensure customer satisfaction and we are glad you had a great experience. Thank you for choosing us.
Date of publication
14/04/2024
Date of order
06/04/2024
14/04/2024
4.00
Good
Date of publication
14/04/2024
Date of order
06/04/2024
14/04/2024
Lovely clear picture and colours but the jigsaw pieces were thinner than I thought they would be and it didn’t come with a box with a picture on which I assumed it would but was probably my fault as it doesn’t mention it in the description
4.00
Good
MYPICTURE replies: 14/04/2024
We appreciate your valuable feedback. We're delighted to know you enjoyed the picture and colours. Your observations regarding the jigsaw pieces and packaging will certainly be taken into account for future improvements. Thank you for your support.
Date of publication
14/04/2024
Date of order
05/04/2024
14/04/2024
4.00
Good
Date of publication
13/04/2024
Date of order
03/04/2024
13/04/2024
Pleased with framed photo not too happy about parcel left outside with no contact until online said delvered
4.00
Good
MYPICTURE replies: 14/04/2024
We appreciate your feedback and understand your concern about the delivery process. Your comments offer us an opportunity to improve. Rest assured, your experience will be considered in our future operations.
Date of publication
13/04/2024
Date of order
03/04/2024
13/04/2024
4.00
Good