Date of publication
04/07/2020
Date of order
24/06/2020
04/07/2020
Service from Mole Valley was faultless but the fly trap is absolutely NFU.
3.67
Good

Date of publication
03/07/2020
Date of order
21/06/2020
03/07/2020
Excellent product, but very slow sending item out, (6 days before being posted on Saturday), 24 hrs delivery arrived Tuesday.
3.67
Good

Date of publication
01/07/2020
Date of order
21/06/2020
01/07/2020
Expensive delivery but usual high standard of service
4.00
Good

Date of publication
29/06/2020
Date of order
19/06/2020
29/06/2020
Service satisfactory
4.00
Good

Date of publication
29/06/2020
Date of order
19/06/2020
29/06/2020
Said in first email morning then confirm afternoon for delivery.
4.33
Good

Date of publication
29/06/2020
Date of order
19/06/2020
29/06/2020
Mole Valley farmers always good. Packaging of big dog beds not brilliant though on this occasion. Just a clear plastic bag for two large dog beds, which in transit, as you can image, was ripped !!
3.67
Good

Date of publication
27/06/2020
Date of order
17/06/2020
27/06/2020
Yes all good.
4.00
Good

Date of publication
23/06/2020
Date of order
12/06/2020
23/06/2020
Excellent present for my farming mad grandson and purchase came very quickly so he is now able to help his Dad do all the washing down of the machinery in his Tractor Ted wellies!
4.33
Good

Date of publication
21/06/2020
Date of order
11/06/2020
21/06/2020
Delivery did not follow instructions and left in a wheelbarrow outside. Everything else was excellent
4.00
Good

Date of publication
20/06/2020
Date of order
10/06/2020
20/06/2020
Just waiting for an invoice, lost during transit
4.00
Good

Date of publication
18/06/2020
Date of order
08/06/2020
18/06/2020
Love my new Aigle Wellies! Very quick delivery and a good sale price. Would use your services again.
4.00
Good

Date of publication
15/06/2020
Date of order
03/06/2020
15/06/2020
Great service
4.33
Good

Date of publication
07/06/2020
Date of order
28/05/2020
07/06/2020
None
4.00
Good

Date of publication
07/06/2020
Date of order
27/05/2020
07/06/2020
Had to wait for the item to arrive, no surprise there, local store didn't have any so was pleased to get some delivered. Mole Valley answered my emails very quickly and were most helpful. It would have been useful to have known when the delivery was going to be made so that it did not sit outside all day.
4.33
Good

Date of publication
03/06/2020
Date of order
23/05/2020
03/06/2020
Delivery was unreliable
3.67
Good

Date of publication
28/05/2020
Date of order
18/05/2020
28/05/2020
All arrived ok
4.00
Good

Date of publication
26/05/2020
Date of order
19/05/2020
26/05/2020
Two items were missing but this was rectified very quickly.

Two days later I found that the Garotta boxes were bursting open and leaking however I didn’t bother the company with that because it probably happened in transit. I put the boxes in dustbin bags to protect.
3.67
Good

Date of publication
21/05/2020
Date of order
12/05/2020
21/05/2020
I can only comment on the customer service aspect as the goods take two to three weeks to be delivered so I haven't seen them yet.
3.67
Good

Date of publication
12/05/2020
Date of order
05/05/2020
12/05/2020
Did as it said. Can't review Goods as grass seed takes time to grow
3.50
Good

Date of publication
30/04/2020
Date of order
17/04/2020
30/04/2020
Ok, thanks for the explanation. I accept you were let down by your suppliers. Happy to accept the apology.
4.00
Good

Date of publication
29/04/2020
Date of order
22/04/2020
29/04/2020
i ordered 2 sacks of bird food. Unfortunately one had a hole in looking as though caused by a rodent and seed spilt out when I moved the sack. This could have been done in transit.
3.67
Good

Date of publication
29/04/2020
Date of order
22/04/2020
29/04/2020
The order went well after the 3rd attempt. I think the website was very busy the first two attempts and refused too take my payment.
4.33
Good

Date of publication
28/04/2020
Date of order
14/04/2020
28/04/2020
Good Staff
4.33
Good

Date of publication
27/04/2020
Date of order
20/04/2020
27/04/2020
Two reclining garden chairs. Excellent product and good value. Would definitely recommend
4.33
Good

Date of publication
27/04/2020
Date of order
20/04/2020
27/04/2020
Good
4.00
Good

Date of publication
26/04/2020
Date of order
18/04/2020
26/04/2020
need to link their store accounts with the website
4.33
Good

Date of publication
25/04/2020
Date of order
09/04/2020
25/04/2020
Very pleased with service, staff were very helpful and accommodating. Only problem we had was that we received half the order and had to chase fulfilment of order. Also, the two cans in the remainder of order were badly dented but thankfully not leaking. First part of order was well packed. Apart from this, happy to use this company again.
3.67
Good

Date of publication
25/04/2020
Date of order
18/04/2020
25/04/2020
Did not receive notification when driver's next stop. Otherwise all good.
4.33
Good

Date of publication
24/04/2020
Date of order
16/04/2020
24/04/2020
Thanks very much everything delivered as advertised
4.00
Good

Date of publication
15/04/2020
Date of order
07/04/2020
15/04/2020
The online ordering system is not great, and the items ordered came in 2 lots with 2 seperate invoices although all ordered at the same time
4.33
Good

Date of publication
14/04/2020
Date of order
07/04/2020
14/04/2020
Product works well. Package had been opened and resealed.
4.33
Good

Date of publication
14/04/2020
Date of order
07/04/2020
14/04/2020
more than happy, many thanks
4.33
Good

Date of publication
10/04/2020
Date of order
03/04/2020
10/04/2020
Took a long time to accept due to amount of orders at this terrible time. But correct goods arrived in good condition. Will use again
4.33
Good

Date of publication
08/04/2020
Date of order
31/03/2020
08/04/2020
excellent service my only disappointment was the extra £10 delivery charge as thought I had spent enough for the free delivery Paid it as needed goods quickly and due to current restrictions was limited for suppliers
4.33
Good

Date of publication
07/04/2020
Date of order
31/03/2020
07/04/2020
Did what they said. Online days of delivery not specified. Left in the dark after paying!
4.33
Good

Date of publication
30/03/2020
Date of order
17/03/2020
30/03/2020
very good on line experience.
4.33
Good

Date of publication
30/03/2020
Date of order
23/03/2020
30/03/2020
Good service
4.33
Good

Date of publication
29/03/2020
Date of order
21/03/2020
29/03/2020
Easy to order, delivery as advised
4.00
Good

Date of publication
28/03/2020
Date of order
21/03/2020
28/03/2020
I cannot comment further because the goods could not be delivered because of Coronavirus
4.00
Good

Date of publication
27/03/2020
Date of order
19/03/2020
27/03/2020
Only fault was order came in 3 separate deliveries over 3 days.
3.67
Good