emotion-24.co.ukReviews

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emotion-24.co.uk- Logo - reviews

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emotion-24.co.uk - bathroom furniture and whirlpools made in germany

Discover our bathroom furniture and whirlpools made in germany. Our furniture is available in many shapes, sizes and colours. You buy directly from the manufacturer in Germany. The products are manufactured sustainably and under modern environmental aspects. Do the same as thousands of buyers have done before you and buy from us and transform your bathroom into an oasis of well-being.
Contact
Emotion Warenhandels GmbH
Bordeaux Straße 3
28309 Bremen
Germany
Trade register
Amtsgericht Bremen HRB 24827
Authorised representative
Dominik Entelmann, Bijan Salehi

Reviews for emotion-24.co.uk

4.41/5.00
Good
How is the rating calculated?

60 reviews in the last 12 months

70 %
18 %
2 %
7 %
3 %
152 total reviews

What other customers say about their experience with emotion-24.co.uk

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4 days ago
Having tried to contact this company numerous times in relation to my delivery (which has been paid in full) I have still not had any response or confirmation of when my order is being delivered - I would recommend not paying in full until your item is in your home
 Verified review|
emotion-24.co.uk- Logo - reviews
emotion-24.co.uk- Logo - reviews
Answer by emotion-24.co.uk
Yesterday
Dear Customer , We are very sorry to hear about this and we will contact you via telephone today. There has sadly been some slight delay in shipping to the UK , however we are working hard to resolve this. We look forward to speaking to you. your Emotion Team.
15 days ago
I have e mailed this company for an approx. delivery date several times no response, I have requested that if they do not reply I will require a refund for the cost of my goods no response, My builder is threatening to leave the job if I do not acquire alternative materials, If I purchase alternative goods in the UK and they refuse to refund what can I do legally they are not UK based
 Verified review|
emotion-24.co.uk- Logo - reviews
emotion-24.co.uk- Logo - reviews
Answer by emotion-24.co.uk
12 days ago
Dear Customer, Thank you for taking the time to talk, we are truly very sorry about this and sadly a mistake was made within our payments department. I am glad that we could come to a quick resolution, Your Emotion-Team
1 month ago
Great product, excellent customer service
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1 month ago
Fast delivery nice vanity unit and sink
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1 month ago
Great looking website! Easy Ordering Process. We have had to wait a considerable time to get what we wanted, ordering in September - but the suite has not disappointed and looks GREAT now it's been installed. Some things are worth waiting for, so my advice, be patient - the customer staff do there best to reply as quickly as possible to any issues - just waiting for the head rest now but GREAT!
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3 months ago
Great looking website! Easy Ordering Process. We have had to wait a considerable time to get what we wanted, ordering in September - but the suite has not disappointed and looks GREAT now it's been installed. Some things are worth waiting for, so my advice, be patient - the customer staff do there best to reply as quickly as possible to any issues - just waiting for the head rest now but GREAT!
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1 month ago
Fantastic company to deal with. One of the items was received damaged and even though it is Christmas, they managed to get replacement item despatched and I received within 3 days of making them aware. Excellent Customer Service BIG THANK YOU TO OLIVER RHODES & DespatchTeam, much appreciated and the quality of the vanity sink unit is excellent -looks better than the images shown.
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1 month ago
Waited a while but can when it was expected and I love my product
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1 month ago
THANK YOU
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1 month ago
The delivery company DPD was very poor they delivered parcels seperatly at diff time delaying my whole project by a further 2 weeks.
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1 month ago
parts missing 3 out 2 box
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1 month ago
I had some problems paying and with Xmas deliveries but upon phoning Customer Service they sorted it all out
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3 months ago
Easy ordering system. Very helpful customer service. Good quality product. Would definitely use again.
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1 month ago
Cancelled the order, customer service is condescending and patronising and tardy to boot. I can't comment on the goods or delivery as I cancelled the order... But the customer service I have never dealt with worse people.
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1 month ago
Very good communication, quick delivery, no issues with any returns. A top top company to deal with
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1 month ago
Great service
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1 month ago
Fast and efficient service
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2 months ago
Easy quick communication when I had a problem. Excellent
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2 months ago
the basin was scratched and has a blemish in the casting which was a shame and a couple of issues with the unit I had to get over
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emotion-24.co.uk- Logo - reviews
emotion-24.co.uk- Logo - reviews
Answer by emotion-24.co.uk
2 months ago
Dear Customer, We are very sorry to hear about this, We have looked into this and are sending you a replacement basin. If you would like to expand on wha issues you have had or are having with the cabinet please get in touch with us as sadly we could not reach you. With kind Regards, Your Emotion-24 Tem
3 months ago
Great website. Good delivery communication. Delivery driver helpful. Product not fitted but looks good. item missing excellent response( within an hour !) and email to say replacement being sent. very well packaged to prevent damage.
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