vinissimus.co.uk- Logo - reviews

vinissimus.co.uk
Reviews:

226 reviews in the last 12 months2,548 total reviews  

4.70
Excellent
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Top positive review

24 Jan 2024
 Verified review
I lived in and visited Spain for many years in the past, I was very partial to La Ina sherry. It was available in England and other places I lived in the meantime but I could not track it down in recent years in the UK. Recently I was reminded of this at a restaurant in Cardiff and so went on the internet to you and today received my order of 3 bottles. I have tried it and it is as good as ever. I note it is not bottled by Pedro Domeque any more..I would love to know what happened. It disappeared from the shelves in the Uk around 2005.

Top negative review

1 Jun 2023
 Verified review
It took a long time for the order to be delivered and at the end it has never been delivered. Yesterday I was notified by your courier DHL that my parcel was to be delivered yesterday 31st May 2023 between 16:26 and 17:26. So I stayed at home to receive it. At 18:12 I was notified by DHL that the delivery had been made and received by me????!!!! Never ever got the parcel and no one called at my door. I immediately tried to contact DHL by phone but it was impossible and I sent an email explaining the problem. Later I got a reply the they would investigate and let me know within 3 days!!!!! So please since it is your courier try to pressure them to refund me immediately. Thank you
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Reviews for vinissimus.co.uk

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4 Mar 2024
 Verified review
What we ordered was delivered
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29 Jan 2024
 Verified review

Delivery took longer than expected

Found a particular wine I was looking for. Ordering was simple and quick, but delivery took 9 days.
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10 Jan 2024
 Verified review
Too long between order and delivery.
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4 Dec 2023
 Verified review
Very efficient ordering system & good email communication to confirm order, payment and expected delivery. Final delivery was very poor. DHL claimed they could not find our address despite delivering here numerous times in the past. The driver was probably behind schedule on a Friday afternoon so couldn’t be bothered!
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21 Dec 2023
 Verified review
It’s very difficult to contact you and get a response.
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MB
8 Jun 2023
 Verified review

Quick delivery despite Brexit, but prices have become too high

The delivery was rather quick, particularly given the absurd obstacles provide by Brexit. Although this time the substantial discount made the purchase worth it, generally the prices are too high, some times rather heftier than in Britain, which defeats the purpose of buying in Europe. Also your competitors have kept substantially lower and more attractive prices.
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30 Oct 2023
 Verified review
Wine was well packed however DHL couriers are rubbish as they are supposed to have packages signed for not just leave it on door step and take photo and walk easy as i viewed from upstairs window. This has happened on every delivery I've had from you.
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21 Jun 2023
 Verified review

Good choice of wines

The variety and choice of wines is great BUT had to chase my order up, as the website wouldn't open, so had to phone and leave a message. The wine was delivered 2 days later
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30 May 2023
 Verified review
Great company and staff but please get some of my wine in stock - it’s the fourth or fifth time I have ordered from you and I have to wait 3 to 4 weeks every time I order it.
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13 Jun 2023
 Verified review
Vinissimus made a big error when calculating payment for this order, not charging enough, however they accepted their mistake and only charged the low incorrect price.
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DK
David K.
West Malling
25 Oct 2023
 Verified review

A great company with exceptional wines

Customer services are always very helpful. Choice of wines is exceptional. Prices have risen which is obviously not great. Delivery times can sometimes be quite long
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13 Jun 2023
 Verified review
Delivery was quite extended due I believe to you getting delivery from Italy. You did however deliver in the time slot agreed and the wine was well packaged.
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7 Nov 2023
 Verified review
All good. The wine will help in our holiday celebrations. Happy to have found a shop with a large selection of organic wines at a fair price.
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27 Jul 2023
 Verified review

Wine I had difficulty finding in the UK

Sourced wine I had difficulty finding in the UK. Only four stars because of presumed brexit delay on delivery.
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24 Apr 2023
 Verified review
Good selection of wine Better information - stating dispatched for numerous days isn’t gelpful
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29 Oct 2023
 Verified review
DHL only delivered part of the order. Just 6 of the 18 bottles ordered were delivered
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15 Nov 2023
 Verified review
Like the wine Value for money low compared to say Majestic Delivery takes a while
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30 Oct 2023
 Verified review
Excellent. They responded to my enquiry about delivery very promptly.
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MH
23 May 2023
 Verified review

U r good

Choice, competence of customer support and reliability lity
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15 Sept 2023
 Verified review
After ordering it did take 2 weeks to get the wine
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