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puzzleYOU UKReviews

: 22,246Excellent

4.78

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certified since: 03/08/2011
updated on: 18/08/2022
puzzleYOU UK is checked and certified according to the Trusted Shops quality criteria
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At puzzleYOU UK, you can use the guarantee from Trusted Shops and protect up to £2,500. Find out more


certified since: 03/08/2011
updated on: 18/08/2022
puzzleYOU UK is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At puzzleYOU UK, you can use the guarantee from Trusted Shops and protect up to £2,500. Find out more

Reviews for puzzleYOU UK

1,057 verified reviews in the last 12 months

22,246 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


10 months ago
I was blown away by puzzleYOU. I heard of the company through a 3rd party voucher scheme and thought I'd give it a go. The website was so easy to navigate - especially as I'm not very tech savvy. I was surprised how easy it was to upload a variety of photos so I could choose the best one for a jigsaw. I didn't really understand that I could add a title to the box, until a pop us asked me to confirm that I wanted to proceed without one. So, I added my favourite holiday photo together with the location and date as a title. It's the perfect keepsake as well as a fun way to rekindle those memories. I love it! The tracking data was updated regularly and the package arrived, as rescheduled, a few days before the original ETA, and only 2 days after placing the order. I will definitely use this company again.
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the most relevant critical review


8 months ago
The puzzle itself was great, good quality. It was a gift and it was well received. However, the delivery side was a bit disappointing. I ordered it because it said it would arrive on time for Xmas then didn’t arrive on the day it said it would and I didn’t get an indication of when it would be, luckily it turned up on Xmas eve but I found out these puzzles are coming from Germany, which would be fine under normal circumstances but because of the EU shipping delays the delivery could’ve always have been delayed yet there is no mention of this on the website.
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Reviews for puzzleYOU UK

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(941)
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Yesterday
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5 days ago
Loved it
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6 days ago
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6 days ago
Great product, good quality materials, really well made. Great packaging went sent too
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7 days ago
Customer Service (Yvonne Haertl) was excellent in resolving a delivery problem. The glass in my frame was broken twice on delivery. She quickly arranged new deliveries and the third frame arrived intact. She kept me informed and ensured my problem was dealt with quickly and efficiently. Thank you!
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7 days ago
Great service every time
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7 days ago
Accurate service. Ups were useless !!
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9 days ago
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9 days ago 
Highly recommended if you want high-quality Jigsaw Puzzles delivered quickly. I have used this company many times.
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12 days ago
Gift for parents whilst isolating with covid. They loves it.
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13 days ago 
High-quality Jigsaw Puzzles. Beautiful box and clear image. Very pleased with the fast and safe delivery service. Highly recommended.
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13 days ago
Great service lovely puzzles - good piece size options for my little grandson
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14 days ago
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14 days ago
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15 days ago
Lovely quality puzzle, exactly what I expected. Slight delay with delivery but I think it was the delivery companies fault either way, it arrived in time for what I needed it for :)
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19 days ago
Excellent, wouldn’t change anything we
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19 days ago
The petsonal puzzle is fab
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20 days ago 
Superb Jigsaw Puzzles. Very clear image reproduction. Well packaged and delivered promptly. Highly recommended.
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22 days ago
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 Verified review
22 days ago
Excellent service and product
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