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puzzleYOU UKReviews

: 22,246Excellent

4.78

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certified since: 03/08/2011
updated on: 18/08/2022
puzzleYOU UK is checked and certified according to the Trusted Shops quality criteria
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At puzzleYOU UK, you can use the guarantee from Trusted Shops and protect up to £2,500. Find out more


certified since: 03/08/2011
updated on: 18/08/2022
puzzleYOU UK is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At puzzleYOU UK, you can use the guarantee from Trusted Shops and protect up to £2,500. Find out more

Reviews for puzzleYOU UK

1,057 verified reviews in the last 12 months

22,246 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


10 months ago
I was blown away by puzzleYOU. I heard of the company through a 3rd party voucher scheme and thought I'd give it a go. The website was so easy to navigate - especially as I'm not very tech savvy. I was surprised how easy it was to upload a variety of photos so I could choose the best one for a jigsaw. I didn't really understand that I could add a title to the box, until a pop us asked me to confirm that I wanted to proceed without one. So, I added my favourite holiday photo together with the location and date as a title. It's the perfect keepsake as well as a fun way to rekindle those memories. I love it! The tracking data was updated regularly and the package arrived, as rescheduled, a few days before the original ETA, and only 2 days after placing the order. I will definitely use this company again.
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the most relevant critical review


8 months ago
The puzzle itself was great, good quality. It was a gift and it was well received. However, the delivery side was a bit disappointing. I ordered it because it said it would arrive on time for Xmas then didn’t arrive on the day it said it would and I didn’t get an indication of when it would be, luckily it turned up on Xmas eve but I found out these puzzles are coming from Germany, which would be fine under normal circumstances but because of the EU shipping delays the delivery could’ve always have been delayed yet there is no mention of this on the website.
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Reviews for puzzleYOU UK

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(66)
 Verified review
9 months ago
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9 months ago
Puzzle looks really good. Delivered quickly. Bit expensive so 4 instaed of 5 stars
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9 months ago
Order arrived very quickly. Box looks excellent, but is a present so not opened it to see what the quality of the pieces are like. So 4 stars awarded only. The Experience and ease of ordering was very good and easy. If pieces are good then 5 stars would have been given, but that is unknown to me at present.
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9 months ago
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9 months ago
Arrived on time should make a perfect gift for grandma
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9 months ago
Very good quality, easy to order. Bought as a present for my son, he loved it. Would recommend.
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9 months ago
Excellent efficient service but a little pricey
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9 months ago
Tried to contact you an hour after placing order but too late to change from 1000 pieces to 500, I think you should give a little more time for any such contact. Still pleased with the jigsaw just concerned my granddaughter may not have enough patience.
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9 months ago
Easy to create and order. Delivery was delayed and then delayed again.
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9 months ago
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9 months ago
The design process was easy online, I was kept in the loop in my emails and the product was delivered all in good time. It’s a Christmas present so haven’t seen inside the box but the presentation box is great and the price was brilliant too.
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9 months ago
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9 months ago
Excellent Jigsaw puzzle. Just a few pieces were not cut through but this was not a problem. Good quality card and printing.
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9 months ago
Liked it so much I orderd again but have to say packing & finish on the 2nd one is not so good.
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10 months ago
The jigsaws are smashing, they always are, only critisem is they are expensive.
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10 months ago
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10 months ago
ordering was easy, quick delivery
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10 months ago
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10 months ago
came really quickly and no hassle ordering
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10 months ago
Ease of creating the puzzle. Quicker delivery times if possible.
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