puzzleYOU UK- Logo - reviews

puzzleYOU UK
Reviews:

765 reviews in the last 12 months23,961 total reviews  

4.83
Excellent

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Top positive review

16 Nov 2023
 Verified review
I have used puzzle you before so didn't hesitate when I decided to use it again owing to the fact I was pleased with the service and the result of the jigsaws previously. If there was a problem this time it was because not being very technically minded and having a number of photos to arrange on my picture I couldn't turn the computer off to return to it later as I would lose what I had done, consequently i was on it on and off of it all day finishing at eight o'clock in the evening owing to the fact I couldn't return to it the next day If there is a way of turning the computer off without losing what I have done I would like to know please. I am 75 years of age and not of the younger generation and feel I could have done a better job of my creation if I could have returned to it the next day.

Top negative review

27 Dec 2023
 Verified review
I have bought these puzzles every year for family and friends at Christmas. Even before the changed their name from myphotopuzzle. Whilst the quality has always been excellent, this year we had a slight issue with the cut of the pieces, it was as though once printed, the puzzle had been cut on an angle, so pieces in the top right corner were huge, and pieces in the bottom right corner were less than half thier normal size, and as such didn't fit together properly. Although this might sound like I'm giving negative feedback, in truth I really just want to make PuxzleYou aware of the issue. I have in fact had nearly 10 years of great products from them and would rate them highly.
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Reviews for puzzleYOU UK

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Latest first
19 Jan 2024
 Verified review
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17 Jan 2024
 Verified review

Great custom jigsaws

Easy to design, great quality jigsaws, we make a new one every month!
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17 Jan 2024
 Verified review

Good service and product

Prompt service. Beautiful jigsaw.
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16 Jan 2024
 Verified review
Very quick service. Puzzle bought as a present for my wife's birthday, but that is in a few weeks so can't comment on the product.
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16 Jan 2024
 Verified review
Beautiful Puzzle would definitely buy again
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15 Jan 2024
 Verified review
Quick service and excellent quality puzzle
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HA
Hamed a.
Uk london
14 Jan 2024
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14 Jan 2024
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11 Jan 2024
 Verified review

Excellent

Everything was perfect I've ordered from you before
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11 Jan 2024
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PuzzleYOU Review

PuzzleYOU provided me with exactly what I wanted, a lovely photo of my dog. Making the puzzle will keep me occupied for many hours and be a great memory when framed.
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11 Jan 2024
 Verified review

Jigsaws for all! Great service

This is a great service, really fast turnaround time and a delightful result, have bought these personalised jigsaws for a few people now. Good customisation options and good quality
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9 Jan 2024
 Verified review
Great no issues at all
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9 Jan 2024
 Verified review
Just beautiful. It was a present for my mum, and the great thing was that you could add multiple pictures, messages, choose the box for no extra cost. It looked exactly like the preview shown on the order.
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9 Jan 2024
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8 Jan 2024
 Verified review
Excellent service and an excellent product - really looking forward to doing this one. Thanks!
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8 Jan 2024
 Verified review
Top service. Very clear user interface on site when ordering. And a top product to boot.
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6 Jan 2024
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5 Jan 2024
 Verified review

Order arrived late for Christmas

Bought a personalised puzzle for my wife for Christmas and was assured it would arrive before Dec 25. It didn't arrive until about five days after. Very disappointed.
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Answer by puzzleYOU UK
11 Jan 2024
In the week before Christmas, our production team worked 24/7 and, as a result, we managed to get your order shipped within 24h. So in that respect, we did a tremendous job. For all employees, this Christmas was ideal, 4 days off in a row. But of course this also applied to the people working in the courier services, which is why we understand your disappointment after your parcel arrived at the distribution centre in Croydon on the Friday before Christmas, but got stuck there and was not forwarded on the route to Raynes Park. Although we as producers cannot help the fact that the Friday before Christmas must have been a madhouse at this distribution centre, we apologise for the delay and hope that the puzzle will provide enjoyment after all.
5 Jan 2024
 Verified review
Simple to order, and high quality, at a great price. Thanks!
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4 Jan 2024
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