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puzzleYOU UKReviews

: 22,180Excellent

4.78

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certified since: 03/08/2011
updated on: 01/07/2022
puzzleYOU UK is checked and certified according to the Trusted Shops quality criteria
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certified since: 03/08/2011
updated on: 01/07/2022
puzzleYOU UK is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At puzzleYOU UK, you can use the guarantee from Trusted Shops and protect up to £2,500. Find out more

Reviews for puzzleYOU UK

1,108 verified reviews in the last 12 months

22,180 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


8 months ago
I was blown away by puzzleYOU. I heard of the company through a 3rd party voucher scheme and thought I'd give it a go. The website was so easy to navigate - especially as I'm not very tech savvy. I was surprised how easy it was to upload a variety of photos so I could choose the best one for a jigsaw. I didn't really understand that I could add a title to the box, until a pop us asked me to confirm that I wanted to proceed without one. So, I added my favourite holiday photo together with the location and date as a title. It's the perfect keepsake as well as a fun way to rekindle those memories. I love it! The tracking data was updated regularly and the package arrived, as rescheduled, a few days before the original ETA, and only 2 days after placing the order. I will definitely use this company again.
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the most relevant critical review


6 months ago
The puzzle itself was great, good quality. It was a gift and it was well received. However, the delivery side was a bit disappointing. I ordered it because it said it would arrive on time for Xmas then didn’t arrive on the day it said it would and I didn’t get an indication of when it would be, luckily it turned up on Xmas eve but I found out these puzzles are coming from Germany, which would be fine under normal circumstances but because of the EU shipping delays the delivery could’ve always have been delayed yet there is no mention of this on the website.
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Reviews for puzzleYOU UK

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 Verified review
12 days ago
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 Verified review
12 days ago
Great gift idea, bought the frame for the puzzle as way. Reasonably priced and was delivered when expected. Recipient of the gift loved it.
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 Verified review
12 days ago
Speedy service and kept you informed at all stages; it was a gift for a person who didn’t know who had sent it so they asked us to contact the recipient to let them know; good service 👍
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 Verified review
13 days ago
I didn’t receive it on time after repeated emails stating it would be
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Answer by puzzleYOU UK
12 days ago
After we have given so much effort to send your photo puzzle already the next day, it is as disappointing for us to see that the courier did not keep the promise and delivered with a delay as an exception to the rule. we hope that, although the gift came too late, grandma is nevertheless very happy with her beautiful puzzle, which we have produced so carefully and competently.
 Verified review
13 days ago
Puzzle was excellent quality
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 Verified review
14 days ago
Very carefully packaged.
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 Verified review
15 days ago
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 Verified review
16 days ago
Easy to use, great result, fast delivery. Would definitely use again.
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 Verified review
17 days ago
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 Verified review
17 days ago
I bought this as a gift for Father’s Day. The presentation looked superb and was made and delivered speedily! All round great experience
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 Verified review
18 days ago
The picture is great just what I wanted
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 Verified review
18 days ago
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 Verified review
18 days ago
Really liked the box it came in , yet to attempt the puzzle. Suggest changing courier as UPS Very poor
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 Verified review
19 days ago
Beautiful colours and lovely finish couldn't have asked for better
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 Verified review
20 days ago
Took a photo of a painting done of my fathers old book shop. Loves puzzles so I thought why not combine the loves in a 500 piece puzzle of the outside of his book shop!
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 Verified review
22 days ago
Amazing. Delivery took longer than expected but finished result was good
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 Verified review
23 days ago
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 Verified review
23 days ago
Ordering was easy. Delivery was perfect.
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 Verified review
23 days ago
A brilliant jigsaw 80th birthday present for a friend.
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 Verified review
24 days ago
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