Certificate for myphotopuzzle.co.uk

No. XF8585CA27F888737674695C4E4639A7E
 

Approved on
03/08/2011
Valid until
02/08/2020
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for myphotopuzzle.co.uk



Excellent

4.86/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 2,420 Trusted Shops reviews collected in the last 12 months.
In total, myphotopuzzle.co.uk has already collected 11,330 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
08/09/2019
Date of order
24/08/2019
08/09/2019
Swift service
5.00
Excellent

Date of publication
08/09/2019
Date of order
24/08/2019
08/09/2019
Excellent item / arrived timely
5.00
Excellent

Date of publication
08/09/2019
Date of order
24/08/2019
08/09/2019
Fab present and prompt service
5.00
Excellent

Date of publication
08/09/2019
Date of order
23/08/2019
08/09/2019
I wanted a puzzle made from a series of photo's. The whole process was very easy to follow. There were many opportunities to check that the uploaded pictures were good enough to use and that the whole effect worked. Once the order was placed the communication was first class and when the puzzle arrived it was perfect. Overall an easy, simple process at a reasonable price. 100/100
5.00
Excellent

Date of publication
08/09/2019
Date of order
24/08/2019
08/09/2019
Great quality
5.00
Excellent

Date of publication
07/09/2019
Date of order
22/08/2019
07/09/2019
Great product, very quick delivery Amazing Fantastic quality Love it
5.00
Excellent

Date of publication
06/09/2019
Date of order
21/08/2019
06/09/2019
Fabulous, brilliant service where the puzzle itself is concerned
Delivery unfortunately someone somewhere is inane to read an address, it’s written down, straight forward, but the delivery service could not get it right
4.33
Good

Date of publication
06/09/2019
Date of order
22/08/2019
06/09/2019
Fast and swift
4.00
Good

Date of publication
06/09/2019
Date of order
22/08/2019
06/09/2019
Fantastic quality and quick turn around time
5.00
Excellent

Date of publication
06/09/2019
Date of order
22/08/2019
06/09/2019
Fast delivery, fantastic customer service (new puzzle was sent when I could not find one last piece of it), awesome quality of print. I would definitively recommend it.
5.00
Excellent

Date of publication
06/09/2019
Date of order
16/08/2019
06/09/2019
Great
5.00
Excellent

Date of publication
06/09/2019
Date of order
21/08/2019
06/09/2019
Would recommend your company to friends and family
5.00
Excellent

Date of publication
05/09/2019
Date of order
19/08/2019
05/09/2019
ups took some time to deliver because they didnt give an old lady time to answer the door and so the puzzle went back to the depot a few times... i would have offered alternative instructions at the time of ordering but, from memory, i dont think i was given that option. fantastic great 1000 good product buy one
4.33
Good

Date of publication
05/09/2019
Date of order
21/08/2019
05/09/2019
Amazingly fast delivery of a very high quality jigsaw puzzle. A luxury box containing really thick jigsaw pieces which fit perfectly.
5.00
Excellent

Date of publication
05/09/2019
Date of order
21/08/2019
05/09/2019
UPS delivery was poor - delivered to local drop off point rather than my house saying I was out. However, can't let that detract from what was a slick, efficient online service. Only reason I've not given 5 for the product is that the puzzle's yet to be done so can't confirm it's as I ordered it Would certainly use company again though.
3.33
Fair

Date of publication
05/09/2019
Date of order
21/08/2019
05/09/2019
Excellent product and gift Thank you
5.00
Excellent

Date of publication
05/09/2019
Date of order
20/08/2019
05/09/2019
very happy with the product and service
5.00
Excellent

Date of publication
05/09/2019
Date of order
16/08/2019
05/09/2019
Super speedy service. Great product
5.00
Excellent

Date of publication
04/09/2019
Date of order
07/08/2019
04/09/2019
I purchased the jigsaw as a gift and it is perfect. the whole process was very easy and I am so impressed with the finished product. Thank you so much
5.00
Excellent

Date of publication
04/09/2019
Date of order
20/08/2019
04/09/2019
Great product which arrived very quickly
will definately use again
4.67
Excellent

Date of publication
04/09/2019
Date of order
19/08/2019
04/09/2019
Very good service.
5.00
Excellent

Date of publication
03/09/2019
Date of order
19/08/2019
03/09/2019
Still to complete but what’s done looks fantastic
5.00
Excellent

Date of publication
03/09/2019
Date of order
19/08/2019
03/09/2019
Excellent service
5.00
Excellent

Date of publication
03/09/2019
Date of order
18/08/2019
03/09/2019
Excellent all round could not fault them
5.00
Excellent

Date of publication
02/09/2019
Date of order
19/08/2019
02/09/2019
Can not fault the service or product. Very prompt and beautifully presented high quality. Will use again.
5.00
Excellent

Date of publication
02/09/2019
Date of order
17/08/2019
02/09/2019
Fantastic present for my mum. Top quality puzzle and very quick delivery. Have already recommended this company to my friends.
5.00
Excellent

Date of publication
02/09/2019
Date of order
18/08/2019
02/09/2019
A fantastic gift
5.00
Excellent

Date of publication
02/09/2019
Date of order
18/08/2019
02/09/2019
Very good product.
Very bad delivery service
3.33
Fair

Date of publication
01/09/2019
Date of order
29/07/2019
01/09/2019
Website was easy to navigate. It was preferable to be able to have item delivered to a local collection point. Item was of good quality when received.
Will definitely order from myphotopuzzle.co.uk again in the future.
5.00
Excellent

Date of publication
01/09/2019
Date of order
17/08/2019
01/09/2019
Fabulous jigsaw .arrived on time as before .just love them
5.00
Excellent

Date of publication
01/09/2019
Date of order
15/08/2019
01/09/2019
I have had two previous puzzles which were fabulous, they are on my wall and have been very much admired - however - when the third one arrived it had one grandchild missing When I spoke to an advisor I was told they had cut him off because the photo was too long for their machine How can this be acceptable ?? No refund because I’d paid through PayPal
2.33
Poor

myphotopuzzle.co.uk replies: 02/09/2019
We do of course not deliberately cut off family members, it is technically just not possible to adapt a photo that is wider than the 4:3 aspect ratio of a puzzle. In order to avoid persons or important objects being cut off, we show a preview with all cutting lines directly after the upload. We are very sorry that you must have overseen this. Our service team will contact you to find a solution.

Date of publication
01/09/2019
Date of order
30/07/2019
01/09/2019
Great images, excellent delivery
5.00
Excellent

Date of publication
01/09/2019
Date of order
16/08/2019
01/09/2019
My mom loved her photo puzzle, very good quality, very easy to build and quick delivery. What an excellent presen
5.00
Excellent

Date of publication
31/08/2019
Date of order
16/08/2019
31/08/2019
Delivery and customer services were very good .... still to finish the jigsaw but so far all look brill, underestimated the size so better than thought, would have maybe added more photos but know for next time ty x
5.00
Excellent

Date of publication
31/08/2019
Date of order
16/08/2019
31/08/2019
Really helpful and great product which arrived quicker than any of the bigger companies could do. Responded to emails within a few hours and really friendly. Would definitely recommend.
5.00
Excellent

Date of publication
31/08/2019
Date of order
16/08/2019
31/08/2019
Over the moon with the jigsaw
5.00
Excellent

Date of publication
31/08/2019
Date of order
16/08/2019
31/08/2019
Family history combined with excellent quality puzzles...perfect
5.00
Excellent

Date of publication
30/08/2019
Date of order
14/08/2019
30/08/2019
I would have preferred it in black but it was easy to use
4.00
Good

Date of publication
29/08/2019
Date of order
14/08/2019
29/08/2019
Prompt delivery, nice product so much so that I ordered another family photo jigsaw for my Dad who has Alzheimer’s... spot on
5.00
Excellent

Date of publication
29/08/2019
Date of order
14/08/2019
29/08/2019
Awesome service
5.00
Excellent

myphotopuzzle.co.uk customer reviews

myphotopuzzle.co.uk

Your photo turned into a jigsaw puzzle

myphotopuzzle.co.uk was certified by Trusted Shops on 03/08/2011.

This online shop is offering an easy to handle ordering sytem in which you may create a real high quality jigsaw puzzle with your own photograph(s). A wide range of layouts and the possibility to have a dedication printed on top is available to change the puzzle box into an attractive and most original gift.

Contact
Auf der Haide 2
92665 Altenstadt/WN
Germany
Tel: +49 (0) 9602 / 94419-22
Fax: + 49 (0) 9602 / 94419-10
service@myphotopuzzle.co.uk
myphotopuzzle.co.uk
Owner
puzzle & play GmbH
Auf der Haide 2
92665 Altenstadt/WN
Germany
Trade register
Amtsgericht Weiden i. d. OPf. HRB 3449
Authorized representative
Franz Trescher
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with myphotopuzzle.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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