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Top positive review
16 Nov 2023
Verified review
I have used puzzle you before so didn't hesitate when I decided to use it again owing to the fact I was pleased with the service and the result of the jigsaws previously. If there was a problem this time it was because not being very technically minded and having a number of photos to arrange on my picture I couldn't turn the computer off to return to it later as I would lose what I had done, consequently i was on it on and off of it all day finishing at eight o'clock in the evening owing to the fact I couldn't return to it the next day If there is a way of turning the computer off without losing what I have done I would like to know please. I am 75 years of age and not of the younger generation and feel I could have done a better job of my creation if I could have returned to it the next day.
I have bought these puzzles every year for family and friends at Christmas. Even before the changed their name from myphotopuzzle. Whilst the quality has always been excellent, this year we had a slight issue with the cut of the pieces, it was as though once printed, the puzzle had been cut on an angle, so pieces in the top right corner were huge, and pieces in the bottom right corner were less than half thier normal size, and as such didn't fit together properly.
Although this might sound like I'm giving negative feedback, in truth I really just want to make PuxzleYou aware of the issue. I have in fact had nearly 10 years of great products from them and would rate them highly.
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Reviews for puzzleYOU UK
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22 Dec 2023
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The ordering process was very easy, the product was delivered in good time and I was kept informed every step of the way. An excellent product and service.
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26 Dec 2023
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Have bought items from here for several years wouldn't go anywhere else always excellent products and speedy delivery highly recommended
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31 Dec 2023
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This is the 2nd puzzle I have had,I am very happy with these and the quality is good, very pleased with my purchase, highly recommend
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20 Dec 2023
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Extremely helpful when my parcel was delivered to wrong address.
Promt reply and couldn’t have been more helpful.
Well done PuzzleYou
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16 Jan 2024
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Very quick service. Puzzle bought as a present for my wife's birthday, but that is in a few weeks so can't comment on the product.
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29 Dec 2023
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Quick delivery good turnaround photo wasn’t as clear as wanted but that could be down to my photo thought it got the green light
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29 Dec 2023
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Easy to add photos. Great quality. Fast delivery.
Would be helpful if you could edit photos a bit more - such as zooming in.
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29 Dec 2023
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Easy customisation process. Many layout options to choose from & easy to upload and edit picture sizes and orientation
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30 Dec 2023
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Delivery was slow via UPS as they moved the original delivery date.
Quality of image and packaging excellent.
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28 Dec 2023
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Excellent purchase!
Although the puzzle has not been completed yet it arrived safely and the picture is beautiful.
Many thanks
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20 Dec 2023
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Hard to rates as a gift for someone else so never actually saw the puzzle. Purchase and delivery was easy
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21 Dec 2023
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Good size and clear photos, good colour and quality can’t wait to see my sons face on Christmas morning
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26 Dec 2023
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Good quality, fast track around on my order. My order was gifts and everyone receiving loved them.
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31 Dec 2023
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Had a problem with delivery out of there hands, contacted them and they resolved it immediately
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8 Jan 2024
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Excellent service and an excellent product - really looking forward to doing this one. Thanks!
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30 Dec 2023
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Great Jigsaw - full of memories
Love the product but disappointed that it didn’t arrive in time for Christmas (ordered 15 Dec)
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24 Dec 2023
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Have used several times, never any issues, always exactly as ordered and quickly delivered.
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23 Dec 2023
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The puzzles are always well made, and the designs are very good. They are produced quickly.
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8 Jan 2024
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Top service. Very clear user interface on site when ordering. And a top product to boot.
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2 Jan 2024
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Puzzle exceeded expectations! Great quality, very smart.
Excellent quality, swift delivery, would highly recommend. Recipient delighted with it.
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