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thecoffeepod.co.ukReviews

: 3,323Excellent

4.84

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certified since: 28/02/2014
updated on: 09/08/2022
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certified since: 28/02/2014
updated on: 09/08/2022
thecoffeepod.co.uk is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At thecoffeepod.co.uk, you can use the guarantee from Trusted Shops and protect up to £2,500. Find out more

Reviews for thecoffeepod.co.uk

1,164 verified reviews in the last 12 months

3,323 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


5 months ago
Excellent personal service. I used to buy ESE pods from The Coffee pod for many years but after switched to “Dolche Gusto” machine I stopped. I recently saw and advert for them and when I saw they sell pods for my machine I jumped straight back in and ordered a couple of boxes. I’m now coffee aficionado but I know what I like. Great choices, great coffee and the icing on the cake the customer service. I got a phone call from Anne saying one of the coffees I’d ordered wasn’t due in stock for a week did I want to wait or have something else. She asked if I wanted to choose or let them pick an alternative I let them choose and I’m so pleased with it I’ll definitely have some more in my next order. And there will definite be more orders as apart from the great coffees the price is so much cheaper than the alternatives!
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5 months ago
As for your reply to my previous review, let me make myself perfectly clear so that you are not unsure anymore. I selected the Slovak Republic as the country of delivery only because the drop-down list of countries of delivery let me select it. Regarding the shipping method, in my first order I chose “International Courier Tracked” (see the first screenshot attached). In my second order which I placed because you had rejected the first one – without contacting me (I did not receive any message from you on PayPal), nor replying to my e-mail sent to you using your website contact form – I had no possibility to choose the shipping method, i. e. the “Courier Delivery Sunday (uk Mainland)” shipping method (see the second screenshot attached) was pre-selected and there was no option to change it to another method. It was, however, still possible to select the Slovak Republic from the drop-down list, and thus, I supposed that I would be charged with the shipping costs later on. It is just as simple as that – plus, on your homepage you state that you “ship worldwide to most countries” (see the third screenshot attached). However, the drop-down list of countries of delivery consists only of 9 countries at the moment. For your information, there are 195 countries in the world. I hope that everything is understandable to you now and I wish you good luck with your “true customers” as you called them on this site in another review reply.
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Reviews for thecoffeepod.co.uk

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 Verified review
14 days ago
G’day, I purchased 200 Coffee Sense 100% Arabica ESE Coffee pods from you in the summer of 2011, for use in my Handpresso machine. The trip was very successful, because I had excellent coffee whenever I wanted it. Thank you. I am going boating shortly and have just finished servicing my Handpresso. There are still 50 of your coffee pods left. They expired during November, 2014! I decided to test the Handpresso and used one of the expired coffee pods. It produced a deliciously rich flavour. Congratulations on your excellent coffee!
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14 days ago
Green packaging
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15 days ago
Easy to navigate the website. I'm kept regularly informed of the progress of my order. It always arrives soon after the order is placed. Quality of the coffee is very good.
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16 days ago 
Neatly packaged, arrived promptly, looking forward to tasting.
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16 days ago
Easy ordering, fast delivery, great coffee especially the swiss water decaf, thank you
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17 days ago
same top quality and promptly delivered
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17 days ago
Excellent Coffee and prompt service
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18 days ago
Always so friendly and on the ball
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19 days ago
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19 days ago
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19 days ago
Quick dispatch.
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19 days ago
3rd delivery from coffee pod. I like the assortment box for my lavazzo modo machine. Good quality, quick delivery, great value.
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20 days ago
Good selection of Coffee pods, not too bitter (to my taste), particulary good the De caff mixed range. Fast delivery, Happily recommend them (and do !!) Thanks
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20 days ago
Love the strength of these pods
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20 days ago
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21 days ago
Excellent products and excellent service
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21 days ago
The unmarked, white-lidded capsules in the mixed box of 50 are a recent innovation which I could do without!
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22 days ago
super fast reliable delivery, excellent tasty items, fair price, thanx
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22 days ago
Been ordering from the coffee pod for a few years now excellent coffee and service . Quick efficient delivery very happy with this product
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22 days ago 
Excellent service as always!
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