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thecoffeepod.co.ukReviews

: 3,323Excellent

4.84

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certified since: 28/02/2014
updated on: 09/08/2022
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certified since: 28/02/2014
updated on: 09/08/2022
thecoffeepod.co.uk is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At thecoffeepod.co.uk, you can use the guarantee from Trusted Shops and protect up to £2,500. Find out more

Reviews for thecoffeepod.co.uk

1,164 verified reviews in the last 12 months

3,323 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


5 months ago
Excellent personal service. I used to buy ESE pods from The Coffee pod for many years but after switched to “Dolche Gusto” machine I stopped. I recently saw and advert for them and when I saw they sell pods for my machine I jumped straight back in and ordered a couple of boxes. I’m now coffee aficionado but I know what I like. Great choices, great coffee and the icing on the cake the customer service. I got a phone call from Anne saying one of the coffees I’d ordered wasn’t due in stock for a week did I want to wait or have something else. She asked if I wanted to choose or let them pick an alternative I let them choose and I’m so pleased with it I’ll definitely have some more in my next order. And there will definite be more orders as apart from the great coffees the price is so much cheaper than the alternatives!
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5 months ago
As for your reply to my previous review, let me make myself perfectly clear so that you are not unsure anymore. I selected the Slovak Republic as the country of delivery only because the drop-down list of countries of delivery let me select it. Regarding the shipping method, in my first order I chose “International Courier Tracked” (see the first screenshot attached). In my second order which I placed because you had rejected the first one – without contacting me (I did not receive any message from you on PayPal), nor replying to my e-mail sent to you using your website contact form – I had no possibility to choose the shipping method, i. e. the “Courier Delivery Sunday (uk Mainland)” shipping method (see the second screenshot attached) was pre-selected and there was no option to change it to another method. It was, however, still possible to select the Slovak Republic from the drop-down list, and thus, I supposed that I would be charged with the shipping costs later on. It is just as simple as that – plus, on your homepage you state that you “ship worldwide to most countries” (see the third screenshot attached). However, the drop-down list of countries of delivery consists only of 9 countries at the moment. For your information, there are 195 countries in the world. I hope that everything is understandable to you now and I wish you good luck with your “true customers” as you called them on this site in another review reply.
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Reviews for thecoffeepod.co.uk

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Yesterday
It always arrives on time
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Yesterday
Amazing coffee and fast delivery!
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Yesterday
Great coffee, great price and great service
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Yesterday 
Good choice of coffee pods for different machines. Price is competitive and delivery very prompt
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2 days ago
Easy to use website, easy to order items
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2 days ago
I only order on line but orders are always correct and arrive in good time. An excellent company to do business with.
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2 days ago
Simple to order and quick delivery
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2 days ago
Very efficient service
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3 days ago
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3 days ago
Always good quality, good value, and rapid delivery. With so many varieties what's not to like.
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3 days ago
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4 days ago 
An excellent company, always such a fast, efficient service
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4 days ago
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4 days ago 
Quick, efficient service. Sensible pricing structure, although web pages can be a bit off-putting for new customers.
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4 days ago 
by C B.
We order regularly from The Coffee Pod and delivery is always prompt and well-packaged. We use their ESE pods and, having found how best to use them in our machine, we are very happy!
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4 days ago
Great dispatch time
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5 days ago
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5 days ago
Good coffee, prompt delivery
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5 days ago
I didn't think ESE pods were worth buying until I tried the ones from The Coffee Pod. They are excellent. Also the pods arrive really quickly.
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6 days ago
The best coffee ever to have in a coffee machine. Well worth the money to enjoy the most delicious cup of coffee every time, with no mess or hassle! It's great to have the mixed bags (please do more of these!) and all the choices. I absolutely love the Kenyan Blue Mountain, Somerset Roast and Columbian Supremo. Wonderful delivery and on the very odd occasion I have needed it excellent customer service. I think I have been a customer for more than 10 years now. I wouldn't get my coffee anywhere else.
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