thecoffeepod.co.uk- Logo - reviews

thecoffeepod.co.ukReviews

: 3,348Excellent

4.84

Trustmark
Valid

with Buyer Protection

Trustmark
Valid

with Buyer Protection

certified since: 28/02/2014
updated on: 16/08/2022
thecoffeepod.co.uk is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At thecoffeepod.co.uk, you can use the guarantee from Trusted Shops and protect up to £2,500. Find out more


certified since: 28/02/2014
updated on: 16/08/2022
thecoffeepod.co.uk is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At thecoffeepod.co.uk, you can use the guarantee from Trusted Shops and protect up to £2,500. Find out more

Reviews for thecoffeepod.co.uk

1,172 verified reviews in the last 12 months

3,348 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


5 months ago
Excellent personal service. I used to buy ESE pods from The Coffee pod for many years but after switched to “Dolche Gusto” machine I stopped. I recently saw and advert for them and when I saw they sell pods for my machine I jumped straight back in and ordered a couple of boxes. I’m now coffee aficionado but I know what I like. Great choices, great coffee and the icing on the cake the customer service. I got a phone call from Anne saying one of the coffees I’d ordered wasn’t due in stock for a week did I want to wait or have something else. She asked if I wanted to choose or let them pick an alternative I let them choose and I’m so pleased with it I’ll definitely have some more in my next order. And there will definite be more orders as apart from the great coffees the price is so much cheaper than the alternatives!
Report review

Show all positive reviews

the most relevant critical review


5 months ago
As for your reply to my previous review, let me make myself perfectly clear so that you are not unsure anymore. I selected the Slovak Republic as the country of delivery only because the drop-down list of countries of delivery let me select it. Regarding the shipping method, in my first order I chose “International Courier Tracked” (see the first screenshot attached). In my second order which I placed because you had rejected the first one – without contacting me (I did not receive any message from you on PayPal), nor replying to my e-mail sent to you using your website contact form – I had no possibility to choose the shipping method, i. e. the “Courier Delivery Sunday (uk Mainland)” shipping method (see the second screenshot attached) was pre-selected and there was no option to change it to another method. It was, however, still possible to select the Slovak Republic from the drop-down list, and thus, I supposed that I would be charged with the shipping costs later on. It is just as simple as that – plus, on your homepage you state that you “ship worldwide to most countries” (see the third screenshot attached). However, the drop-down list of countries of delivery consists only of 9 countries at the moment. For your information, there are 195 countries in the world. I hope that everything is understandable to you now and I wish you good luck with your “true customers” as you called them on this site in another review reply.
Report review

Show all critical reviews

Reviews for thecoffeepod.co.uk

Filter 
Sort by Latest first 
(100)
 Verified review
6 days ago
Report review
 Verified review
7 days ago
Good selection of coffee in the mixed box and a reasonable price. Great way to decide what type of coffee you like best.
Report review
 Verified review
11 days ago
Report review
 Verified review
20 days ago
Report review
 Verified review
1 month ago
The unmarked, white-lidded capsules in the mixed box of 50 are a recent innovation which I could do without!
Report review
 Verified review
1 month ago 
Report review
 Verified review
1 month ago
Ordered late Friday, delivered (early) Monday, which is ok, but I had no coffee over the weekend. But, coffee is excellent.
Report review
 Verified review
1 month ago
Report review
 Verified review
1 month ago
usual excellent service
Report review
 Verified review
1 month ago 
Report review
 Verified review
2 months ago
All okay
Report review
 Verified review
2 months ago
Good choice, speedy delivery.
Report review
 Verified review
2 months ago
The pods work on my machine better than original Lavazza pods . The flavours are good ,particularly the decaf pods
Report review
 Verified review
2 months ago
Report review
 Verified review
2 months ago
Second order, delivered quickly with good range of ese coffees
Report review
 Verified review
2 months ago
Report review
 Verified review
2 months ago
very quick response to my order and delivery by royal mail
Report review
 Verified review
2 months ago
Great choice, prompt service, excellent pods but would like to be able have a more eco-friendly individual sealed pack
Report review
 Verified review
3 months ago
Coffee is always reliable and deliverys are very prompt. One point, the foil covers are not easy to open.
Report review
 Verified review
3 months ago
Report review