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thecoffeepod.co.ukReviews

: 3,328Excellent

4.83

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certified since: 28/02/2014
updated on: 12/08/2022
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certified since: 28/02/2014
updated on: 12/08/2022
thecoffeepod.co.uk is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At thecoffeepod.co.uk, you can use the guarantee from Trusted Shops and protect up to £2,500. Find out more

Reviews for thecoffeepod.co.uk

1,160 verified reviews in the last 12 months

3,328 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


5 months ago
Excellent personal service. I used to buy ESE pods from The Coffee pod for many years but after switched to “Dolche Gusto” machine I stopped. I recently saw and advert for them and when I saw they sell pods for my machine I jumped straight back in and ordered a couple of boxes. I’m now coffee aficionado but I know what I like. Great choices, great coffee and the icing on the cake the customer service. I got a phone call from Anne saying one of the coffees I’d ordered wasn’t due in stock for a week did I want to wait or have something else. She asked if I wanted to choose or let them pick an alternative I let them choose and I’m so pleased with it I’ll definitely have some more in my next order. And there will definite be more orders as apart from the great coffees the price is so much cheaper than the alternatives!
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5 months ago
As for your reply to my previous review, let me make myself perfectly clear so that you are not unsure anymore. I selected the Slovak Republic as the country of delivery only because the drop-down list of countries of delivery let me select it. Regarding the shipping method, in my first order I chose “International Courier Tracked” (see the first screenshot attached). In my second order which I placed because you had rejected the first one – without contacting me (I did not receive any message from you on PayPal), nor replying to my e-mail sent to you using your website contact form – I had no possibility to choose the shipping method, i. e. the “Courier Delivery Sunday (uk Mainland)” shipping method (see the second screenshot attached) was pre-selected and there was no option to change it to another method. It was, however, still possible to select the Slovak Republic from the drop-down list, and thus, I supposed that I would be charged with the shipping costs later on. It is just as simple as that – plus, on your homepage you state that you “ship worldwide to most countries” (see the third screenshot attached). However, the drop-down list of countries of delivery consists only of 9 countries at the moment. For your information, there are 195 countries in the world. I hope that everything is understandable to you now and I wish you good luck with your “true customers” as you called them on this site in another review reply.
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Reviews for thecoffeepod.co.uk

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 Verified review
17 days ago
G’day, I purchased 200 Coffee Sense 100% Arabica ESE Coffee pods from you in the summer of 2011, for use in my Handpresso machine. The trip was very successful, because I had excellent coffee whenever I wanted it. Thank you. I am going boating shortly and have just finished servicing my Handpresso. There are still 50 of your coffee pods left. They expired during November, 2014! I decided to test the Handpresso and used one of the expired coffee pods. It produced a deliciously rich flavour. Congratulations on your excellent coffee!
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9 days ago
The best coffee ever to have in a coffee machine. Well worth the money to enjoy the most delicious cup of coffee every time, with no mess or hassle! It's great to have the mixed bags (please do more of these!) and all the choices. I absolutely love the Kenyan Blue Mountain, Somerset Roast and Columbian Supremo. Wonderful delivery and on the very odd occasion I have needed it excellent customer service. I think I have been a customer for more than 10 years now. I wouldn't get my coffee anywhere else.
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14 days ago
Have been using the Coffee Pod Company for a number of years now. Always exceptional service and excellent Coffee products. Have recently moved over to also buying the 'one cup filters'. These I thoroughly recommend for those occasions when getting a real cup of coffee can be a little tricky. Typically hotel rooms and camping trips. Never been a fan of filter coffee but these one cup filters are on a different level. I buy the Sumatra filters and they produce an excellent cup of coffee.
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12 days ago 
My coffee machine takes ground coffee and ESE pods. We mostly grind beans each time but for convenience I like to use coffee pods. I always buy my pods here because they have a great selection of ESE pods. My favourite is the Colombian Supremo which has a lovely flavour with no bitterness. Perfect!
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9 days ago
I have ordered from the CoffeePod many times now and have never been disappointed. The delivery is speedy, often next day, and the coffee is consistently excellent. I would recommend the CoffeePod without hesitation.
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12 days ago
Been using the coffee pod for years. The whole process is easy, from ordering to delivery, even to multiple addresses all over the country, as I do move around a bit. Cannot reccomend enough.
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7 days ago 
by C B.
We order regularly from The Coffee Pod and delivery is always prompt and well-packaged. We use their ESE pods and, having found how best to use them in our machine, we are very happy!
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11 days ago
A wide variety of Coffee Pods and the delivery is very good always arives within 2 days via Standard Delivery. Have been a customer for many years and completely satisfied.
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18 days ago
Easy to navigate the website. I'm kept regularly informed of the progress of my order. It always arrives soon after the order is placed. Quality of the coffee is very good.
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23 days ago
Good selection of Coffee pods, not too bitter (to my taste), particulary good the De caff mixed range. Fast delivery, Happily recommend them (and do !!) Thanks
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15 days ago
I have been having coffee delivered by the coffee pod for some years, and the product and delivery are always Grand , perfect, thank you the coffee pod
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8 days ago
I didn't think ESE pods were worth buying until I tried the ones from The Coffee Pod. They are excellent. Also the pods arrive really quickly.
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25 days ago
Been ordering from the coffee pod for a few years now excellent coffee and service . Quick efficient delivery very happy with this product
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22 days ago
3rd delivery from coffee pod. I like the assortment box for my lavazzo modo machine. Good quality, quick delivery, great value.
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1 month ago
Ordered late Friday, delivered (early) Monday, which is ok, but I had no coffee over the weekend. But, coffee is excellent.
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3 days ago
Good selection of coffee in the mixed box and a reasonable price. Great way to decide what type of coffee you like best.
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5 days ago
I only order on line but orders are always correct and arrive in good time. An excellent company to do business with.
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7 days ago 
Quick, efficient service. Sensible pricing structure, although web pages can be a bit off-putting for new customers.
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16 days ago
The customer service person guided me to the right place on their website and was very cheerful and helpful.
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1 month ago 
Love the coffee and fast delivery, sad the Dorset toastmasters has been taken off the 200 pod mix and match.
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