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thecoffeepod.co.ukReviews

: 3,325Excellent

4.83

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certified since: 28/02/2014
updated on: 10/08/2022
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certified since: 28/02/2014
updated on: 10/08/2022
thecoffeepod.co.uk is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At thecoffeepod.co.uk, you can use the guarantee from Trusted Shops and protect up to £2,500. Find out more

Reviews for thecoffeepod.co.uk

1,163 verified reviews in the last 12 months

3,325 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


5 months ago
Excellent personal service. I used to buy ESE pods from The Coffee pod for many years but after switched to “Dolche Gusto” machine I stopped. I recently saw and advert for them and when I saw they sell pods for my machine I jumped straight back in and ordered a couple of boxes. I’m now coffee aficionado but I know what I like. Great choices, great coffee and the icing on the cake the customer service. I got a phone call from Anne saying one of the coffees I’d ordered wasn’t due in stock for a week did I want to wait or have something else. She asked if I wanted to choose or let them pick an alternative I let them choose and I’m so pleased with it I’ll definitely have some more in my next order. And there will definite be more orders as apart from the great coffees the price is so much cheaper than the alternatives!
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5 months ago
As for your reply to my previous review, let me make myself perfectly clear so that you are not unsure anymore. I selected the Slovak Republic as the country of delivery only because the drop-down list of countries of delivery let me select it. Regarding the shipping method, in my first order I chose “International Courier Tracked” (see the first screenshot attached). In my second order which I placed because you had rejected the first one – without contacting me (I did not receive any message from you on PayPal), nor replying to my e-mail sent to you using your website contact form – I had no possibility to choose the shipping method, i. e. the “Courier Delivery Sunday (uk Mainland)” shipping method (see the second screenshot attached) was pre-selected and there was no option to change it to another method. It was, however, still possible to select the Slovak Republic from the drop-down list, and thus, I supposed that I would be charged with the shipping costs later on. It is just as simple as that – plus, on your homepage you state that you “ship worldwide to most countries” (see the third screenshot attached). However, the drop-down list of countries of delivery consists only of 9 countries at the moment. For your information, there are 195 countries in the world. I hope that everything is understandable to you now and I wish you good luck with your “true customers” as you called them on this site in another review reply.
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Reviews for thecoffeepod.co.uk

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 Verified review
1 year ago
My personal favourite is the Old Brown Java ESE pods. Decent flavour. Good value and delivered quickly. Well packed in individual foil sachets.
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1 year ago
Another type of coffee please Excellent service as always
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1 year ago 
An excellent product...perfect cup of coffee and so easy. As my husband does not drink coffee there is insufficient need for a coffee machine so this is the perfect answer to my 11.00 'fix'. must go now...nearly time. :-)
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 Verified review
Having tasted Kenyan coffee for the first time in Kenya, I was desperate to find it in the UK. Having now found kenyan coffee pods at the Coffee pod I am delighted. Takes me back to the Masai Mara every time I drink it. Thank you.
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1 year ago 
Great coffee. Speedy delivery.
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1 year ago 
I have been buying these pods for over a year, since the first lockdown when I couldn't go out for a coffee. The coffee is great as is the service. The price is good too. Very happy, thanks.
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1 year ago 
Ist Class Service, 1st Class coffee never fails to impress. 100% Satisfied Graeme
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1 year ago
Fast delivery, well packaged and excellent coffee
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1 year ago
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1 year ago
Great coffee. Fast delivery.
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1 year ago 
Wonderful coffee and great value. The Kenyan pods are great.
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1 year ago
Good coffee and good service
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1 year ago 
Easy to order and fast delivery
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1 year ago
Good coffee promptly delivered. Efficient service.
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1 year ago 
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1 year ago
Always fantastic service, quick delivery and a great selection of coffee pods. I have been a customer for a few years and never had cause to complain.
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1 year ago 
individually packed sachets,always deliver quickly and good value
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1 year ago
Fast delivery and nice selection of coffe.
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1 year ago 
I have used the Coffee Pod for some years and have always had excellent coffee and service.
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1 year ago
Always been happy with The Coffee Pod. Quick delivery and tasty coffee. Now moved from Senseo to Lavazza pods but still high quality
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